KB-2026 Appian installer errors on Linux

Parmida Borhani — Mon, 25 Nov 2019 05:00:43 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 11/25/2019 5:00:43 AM

Symptoms

Errors such as the following occur while running the Appian installer on Linux:

./setupLinux64_appian-18.x.x.x.bin couldn't load file "/tmp/tclhZusdx": /tmp/tclhZusdx: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.4.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3963) invoked from within "namespace eval $namespace $::InstallJammer::files($file)" (procedure "::InstallJammer::SourceCachedFile" line 3) invoked from within "::InstallJammer::SourceCachedFile common.tcl" (file "/installkitvfs/main.tcl" line 23011)

Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)
Leave executeSetup. Finished with error.
Leave executeUpgradeInstallation. Finished with error

Error in action ExecuteAction
Error in action InstallSelectedFiles
couldn't execute "/usr/tmp/ijtmp_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXX/installkit": permission denied while executing

Cause

The installer tool extracts some required files into the system temporary directory (which by default is set to /tmp on a Linux machine). The tool attempts to execute actions in that temporary directory. If the temporary directory does not have executable rights for the user in question, or if the directory is on a volume that is mounted without an exec option, it will fail.

The operating user may not have permission to execute files in the temporary directory for one of the following reasons:

The noexec flag is present on the temporary directory.
If SELinux is enabled, it is configured by default to block executables from running in the temporary directory.

This error can also appear if there is not sufficient space in the system temporary directory partition where the files from the installer are extracted.

Action

On Linux, allow execution rights on the system temporary directory by running chmod +x <PATH TO DIRECTORY>.
Increase the allocated disk space for the system temporary directory.

SELinux

Work with a System Administrator to modify SELinux permissions to allow executables to be run in the temporary directory.

Noexec Flag

Temporarily remove this flag by executing the following command: mount -o remount,exec /tmp

Set it back by executing the following command: mount -o remount,noexec /tmp

Affected Versions

This article applies to all versions of Appian running on the Linux operating system.

Last Reviewed: November 2019

Tags: installation, linux, infrastructure

KB-2006 Appian installer errors on Linux

Parmida Borhani — Mon, 25 Nov 2019 04:55:55 GMT

Revision 10 posted to Appian Knowledge Base by Parmida Borhani on 11/25/2019 4:55:55 AM

Symptoms

Errors such as the following occur while running the Appian installer on Linux:

./setupLinux64_appian-18.x.x.x.bin couldn't load file "/tmp/tclhZusdx": /tmp/tclhZusdx: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.4.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3963) invoked from within "namespace eval $namespace $::InstallJammer::files($file)" (procedure "::InstallJammer::SourceCachedFile" line 3) invoked from within "::InstallJammer::SourceCachedFile common.tcl" (file "/installkitvfs/main.tcl" line 23011)

Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)
Leave executeSetup. Finished with error.
Leave executeUpgradeInstallation. Finished with error

Error in action ExecuteAction
Error in action InstallSelectedFiles
couldn't execute "/usr/tmp/ijtmp_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXX/installkit": permission denied while executing

Cause

The operating user may not have permission to execute files in the temporary directory for one of the following reasons:

The noexec flag is present on the temporary directory.
If SELinux is enabled, it is configured by default to block executables from running in the temporary directory.

This error can also appear if there is not sufficient space in the system temporary directory partition where the files from the installer are extracted.

Action

On Linux, allow execution rights on the system temporary directory by running chmod +x <PATH TO DIRECTORY>.
Increase the allocated disk space for the system temporary directory.

SELinux

Work with a System Administrator to modify SELinux permissions to allow executables to be run in the temporary directory.

Noexec Flag

Temporarily remove this flag by executing the following command: mount -o remount,exec /tmp

Set it back by executing the following command: mount -o remount,noexec /tmp

Affected Versions

This article applies to all versions of Appian running on the Linux operating system.

Last Reviewed: November 2019

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Appian installer errors on Linux

Rebecca Jonas — Thu, 21 Nov 2019 21:59:32 GMT

Revision 9 posted to Appian Knowledge Base by Rebecca Jonas on 11/21/2019 9:59:32 PM

Symptoms

Errors such as the following occur while running the Appian installer on Linux:

./setupLinux64_appian-18.x.x.x.bin couldn't load file "/tmp/tclhZusdx": /tmp/tclhZusdx: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.4.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3963) invoked from within "namespace eval $namespace $::InstallJammer::files($file)" (procedure "::InstallJammer::SourceCachedFile" line 3) invoked from within "::InstallJammer::SourceCachedFile common.tcl" (file "/installkitvfs/main.tcl" line 23011)

Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)
Leave executeSetup. Finished with error.
Leave executeUpgradeInstallation. Finished with error

Error in action ExecuteAction
Error in action InstallSelectedFiles
couldn't execute "/usr/tmp/ijtmp_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXX/installkit": permission denied while executing

Cause

The operating user may not have permission to execute files in the temporary directory for one of the following reasons:

The noexec flag is present on the temporary directory.
If SELinux is enabled, it is configured by default to block executables from running in the temporary directory.

This error can also appear if there is not sufficient space in the system temporary directory partition where the files from the installer are extracted.

Action

On Linux, allow execution rights on the system temporary directory by running chmod +x <PATH TO DIRECTORY>.
Increase the allocated disk space for the system temporary directory.

SELinux

Work with a System Administrator to modify SELinux permissions to allow executables to be run in the temporary directory.

Noexec Flag

Temporarily remove this flag by executing the following command: mount -o remount,exec /tmp

Set it back by executing the following command: mount -o remount,noexec /tmp

Affected Versions

This article applies to all versions of Appian running on the Linux operating system.

Last Reviewed: November 2019

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Appian installer errors on Linux

Rebecca Jonas — Thu, 21 Nov 2019 21:58:44 GMT

Revision 8 posted to Appian Knowledge Base by Rebecca Jonas on 11/21/2019 9:58:44 PM

Symptoms

Errors such as the following occur while running the Appian installer on Linux:

./setupLinux64_appian-18.x.x.x.bin couldn't load file "/tmp/tclhZusdx": /tmp/tclhZusdx: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.4.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3963) invoked from within "namespace eval $namespace $::InstallJammer::files($file)" (procedure "::InstallJammer::SourceCachedFile" line 3) invoked from within "::InstallJammer::SourceCachedFile common.tcl" (file "/installkitvfs/main.tcl" line 23011)

Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)
Leave executeSetup. Finished with error.
Leave executeUpgradeInstallation. Finished with error

Error in action ExecuteAction
Error in action InstallSelectedFiles
couldn't execute "/usr/tmp/ijtmp_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXX/installkit": permission denied while executing

Cause

The operating user may not have permission to execute files in the temp directory for one of the following reasons:

The noexec flag is present on the temp directory.
If SELinux is enabled, it is configured by default to block executables from running in the temp directory.

This error can also appear if there is not sufficient space in the system temporary directory partition where the files from the installer are extracted.

Action

On Linux, allow execution rights on the system temporary directory by running chmod +x <PATH TO DIRECTORY>.
Increase the allocated disk space for the system temporary directory.

SELinux

Work with a System Administrator to modify SELinux permissions to allow executables to be run in the temp directory.

Noexec Flag

Temporarily remove this flag by executing the following command: mount -o remount,exec /tmp

Set it back by executing the following command: mount -o remount,noexec /tmp

Affected Versions

This article applies to all versions of Appian running on the Linux operating system.

Last Reviewed: November 2019

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Appian installer errors on Linux

Parmida Borhani — Thu, 21 Nov 2019 04:04:12 GMT

Revision 7 posted to Appian Knowledge Base by Parmida Borhani on 11/21/2019 4:04:12 AM

Symptoms

Errors such as the following occur while running the Appian installer on Linux:

./setupLinux64_appian-18.x.x.x.bin couldn't load file "/tmp/tclhZusdx": /tmp/tclhZusdx: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.4.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3963) invoked from within "namespace eval $namespace $::InstallJammer::files($file)" (procedure "::InstallJammer::SourceCachedFile" line 3) invoked from within "::InstallJammer::SourceCachedFile common.tcl" (file "/installkitvfs/main.tcl" line 23011)

Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)
Leave executeSetup. Finished with error.
Leave executeUpgradeInstallation. Finished with error

Error in action ExecuteAction
Error in action InstallSelectedFiles
couldn't execute "/usr/tmp/ijtmp_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXX/installkit": permission denied while executing

Cause

The operating user may not have permission to execute files in the temp directory for one of the following reasons:

The noexec flag is present on the temp directory.
If SELinux is enabled, it is configured by default to block executables from running in the temp directory.

This error can also appear if the system temporary directory partition into which the files from the installer extract is not allocated with sufficient space.

Action

On Linux, allow execution rights on the system temporary directory by running chmod +x <PATH TO DIRECTORY>.
Increase the allocated disk space for the system temporary directory.

SELinux

Work with a System Administrator to modify SELinux permissions to allow executables to be run in the temp directory.

Noexec Flag

Temporarily remove this flag by executing the following command: mount -o remount,exec /tmp

Set it back by executing the following command: mount -o remount,noexec /tmp

Affected Versions

This article applies to all versions of Appian running on the Linux operating system.

Last Reviewed: November 2019

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Appian installer errors on Linux

Parmida Borhani — Thu, 21 Nov 2019 04:02:07 GMT

Revision 6 posted to Appian Knowledge Base by Parmida Borhani on 11/21/2019 4:02:07 AM

Symptoms

Errors such as the following occur while running the Appian installer on Linux:

./setupLinux64_appian-18.x.x.x.bin couldn't load file "/tmp/tclhZusdx": /tmp/tclhZusdx: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.4.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3963) invoked from within "namespace eval $namespace $::InstallJammer::files($file)" (procedure "::InstallJammer::SourceCachedFile" line 3) invoked from within "::InstallJammer::SourceCachedFile common.tcl" (file "/installkitvfs/main.tcl" line 23011)

Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)
Leave executeSetup. Finished with error.
Leave executeUpgradeInstallation. Finished with error

Error in action ExecuteAction
Error in action InstallSelectedFiles
couldn't execute "/usr/tmp/ijtmp_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXX/installkit": permission denied while executing

Cause

The operating user may not have permission to execute files in the temp directory for one of the following reasons:

The noexec flag is present on the temp directory.
If SELinux is enabled, it is configured by default to block executables from running in the temp directory.

This error can also appear if the system temporary directory partition into which the files from the installer extract is not allocated with sufficient space.

Action

On Linux, allow execution rights on the system temporary directory by running chmod +x <PATH TO DIRECTORY>
Increase the allocated disk space for the system temporary directory.

SELinux

Work with a System Administrator to modify SELinux permissions to allow executables to be run in the temp directory.

Noexec Flag

Temporarily remove this flag by executing the following command: mount -o remount,exec /tmp

Set it back by executing the following command: mount -o remount,noexec /tmp

Affected Versions

This article applies to all versions of Appian running on the Linux operating system.

Last Reviewed: November 2019

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Appian installer errors on Linux

Rebecca Jonas — Wed, 20 Nov 2019 19:33:02 GMT

Revision 5 posted to Appian Knowledge Base by Rebecca Jonas on 11/20/2019 7:33:02 PM

Symptoms

Errors such as the following occur while running the Appian installer on Linux:

./setupLinux64_appian-18.x.x.x.bin couldn't load file "/tmp/tclhZusdx": /tmp/tclhZusdx: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.4.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3963) invoked from within "namespace eval $namespace $::InstallJammer::files($file)" (procedure "::InstallJammer::SourceCachedFile" line 3) invoked from within "::InstallJammer::SourceCachedFile common.tcl" (file "/installkitvfs/main.tcl" line 23011)

Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)
Leave executeSetup. Finished with error.
Leave executeUpgradeInstallation. Finished with error

Error in action ExecuteAction
Error in action InstallSelectedFiles
couldn't execute "/usr/tmp/ijtmp_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXX/installkit": permission denied while executing

Cause

The operating user may not have permission to execute files in the temp directory for one of the following reasons:

The noexec flag is present on the temp directory.
If SELinux is enabled, it is configured by default to block executables from running in the temp directory.

This error can also appear if the system temporary directory partition into which the files from the installer extract is not allocated with sufficient space.

Action

On Linux, allow execution rights on the system temporary directory by running chmod +x <PATH TO DIRECTORY>
Increase the allocated disk space for the system temporary directory.

SELinux

Work with a System Administrator to modify SELinux permissions to allow executables to be run in the temp directory.

Noexec Flag

Temporarily remove this flag by executing the following command:

mount -o remount,exec /tmp

Set it back by executing the following command:

mount -o remount,noexec /tmp

Affected Versions

This article applies to all versions of Appian running on the Linux operating system.

Last Reviewed: November 2019

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Appian installer errors on Linux

Rebecca Jonas — Tue, 19 Nov 2019 13:55:27 GMT

Revision 4 posted to Appian Knowledge Base by Rebecca Jonas on 11/19/2019 1:55:27 PM

Symptoms

Errors such as the following occur while running the Appian installer on Linux:

./setupLinux64_appian-18.x.x.x.bin couldn't load file "/tmp/tclhZusdx": /tmp/tclhZusdx: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.4.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3963) invoked from within "namespace eval $namespace $::InstallJammer::files($file)" (procedure "::InstallJammer::SourceCachedFile" line 3) invoked from within "::InstallJammer::SourceCachedFile common.tcl" (file "/installkitvfs/main.tcl" line 23011)

Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)
Leave executeSetup. Finished with error.
Leave executeUpgradeInstallation. Finished with error

Error in action ExecuteAction
Error in action InstallSelectedFiles
couldn't execute "/usr/tmp/ijtmp_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXX/installkit": permission denied while executing

Cause

The operating user may not have permission to execute files in the /tmp or /usr/tmp directory for one of the following reasons:

The noexec flag is present on the /tmp and /usr/tmp directories.
If SELinux is enabled, it is configured by default to block executables from running in the /usr/tmp directory.

This error can also appear if the system temporary directory partition into which the files from the installer extract is not allocated with sufficient space.

Action

On Linux, allow execution rights on the system temporary directory by running chmod +x <PATH TO DIRECTORY>
Increase the allocated disk space for the system temporary directory.

SELinux

Work with a System Administrator to modify SELinux permissions to allow executables to be run in the /usr/tmp directory.

Noexec Flag

Temporarily remove this flag by executing the following command:

mount -o remount,exec /tmp

Set it back by executing the following command:

mount -o remount,noexec /tmp

Affected Versions

This article applies to all versions of Appian running on the Linux operating system.

Last Reviewed: November 2019

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Appian installer errors on Linux

Rebecca Jonas — Mon, 18 Nov 2019 20:02:51 GMT

Revision 3 posted to Appian Knowledge Base by Rebecca Jonas on 11/18/2019 8:02:51 PM

Symptoms

Errors such as the following occur while running the Appian installer on Linux:

./setupLinux64_appian-18.x.x.x.bin couldn't load file "/tmp/tclhZusdx": /tmp/tclhZusdx: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.4.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3963) invoked from within "namespace eval $namespace $::InstallJammer::files($file)" (procedure "::InstallJammer::SourceCachedFile" line 3) invoked from within "::InstallJammer::SourceCachedFile common.tcl" (file "/installkitvfs/main.tcl" line 23011)

Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)
Leave executeSetup. Finished with error.
Leave executeUpgradeInstallation. Finished with error

Error in action ExecuteAction
Error in action InstallSelectedFiles
couldn't execute "/usr/tmp/ijtmp_XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXXX/installkit": permission denied while executing

Cause

The operating user may not have permission to execute files in the /tmp or /usr/tmp directory for one of the following reasons:

The noexec flag is present on the /tmp and /usr/tmp directories.
If SELinux is enabled, it is configured by default to block executables from running in the /usr/tmp directory.

This error can also appear if the system temporary directory partition into which the files from the installer extract is not allocated with sufficient space.

Action

On Linux, allow execution rights on the system temporary directory by running chmod +x <PATH TO DIRECTORY>
Increase the allocated disk space for the system temporary directory.

SELinux

Work with a System Administrator to modify SELinux permissions to allow executables to be run in the /usr/tmp directory.

Noexec flag

Temporarily remove this flag by executing the following command:

mount -o remount,exec /tmp

Set it back by executing the following command:

mount -o remount,noexec /tmp

Affected Versions

This article applies to all versions of Appian running on the Linux operating system.

Last Reviewed: November 2019

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Permission errors for /tmp folder when running Appian installer on Linux

Rebecca Jonas — Mon, 31 Dec 2018 20:00:53 GMT

Revision 1 posted to Appian Knowledge Base by Rebecca Jonas on 12/31/2018 8:00:53 PM

Symptoms

Errors such as the following occur while running the Appian installer on Linux, even when the operating user has the appropriate permissions:

./setupLinux64_appian-18.4.33.0.bin couldn't load file "/tmp/tclhZusdx": /tmp/tclhZusdx: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.4.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3963) invoked from within "namespace eval $namespace $::InstallJammer::files($file)" (procedure "::InstallJammer::SourceCachedFile" line 3) invoked from within "::InstallJammer::SourceCachedFile common.tcl" (file "/installkitvfs/main.tcl" line 23011)

Cause

These errors are a result of the "noexec" flag existing on the /tmp and /usr/tmp directories.

Action

Temporarily remove this flag by executing the following command:

mount -o remount,exec /tmp

Set it back by executing the following command:

mount -o remount,noexec /tmp

Affected Versions

This article applies to all versions of Appian running on the Linux operating system.

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Permission errors for /tmp folder when running Appian installer on Linux

Rebecca Jonas — Mon, 31 Dec 2018 15:01:19 GMT

Revision 2 posted to Appian Knowledge Base by Rebecca Jonas on 12/31/2018 3:01:19 PM

Symptoms

Errors such as the following occur while running the Appian installer on Linux, even when the operating user has the appropriate permissions:

./setupLinux64_appian-18.x.x.x.bin couldn't load file "/tmp/tclhZusdx": /tmp/tclhZusdx: failed to map segment from shared object: Operation not permitted while executing "load /installkitvfs/lib/itcl/libitcl3.4.so Itcl" ("package ifneeded" script) invoked from within "package require Itcl" (in namespace eval "::" script line 3963) invoked from within "namespace eval $namespace $::InstallJammer::files($file)" (procedure "::InstallJammer::SourceCachedFile" line 3) invoked from within "::InstallJammer::SourceCachedFile common.tcl" (file "/installkitvfs/main.tcl" line 23011)

Cause

These errors are a result of the "noexec" flag existing on the /tmp and /usr/tmp directories.

Action

Temporarily remove this flag by executing the following command:

mount -o remount,exec /tmp

Set it back by executing the following command:

mount -o remount,noexec /tmp

Affected Versions

This article applies to all versions of Appian running on the Linux operating system.

Tags: installation, linux, infrastructure