<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>KB-1868 Appian fails to send email due to "4.3.1 insufficient system resources" error</title><link>https://community.appian.com/support/w/kb/1330/kb-1868-appian-fails-to-send-email-due-to-4-3-1-insufficient-system-resources-error</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>KB-1868 Appian fails to send email due to "4.3.1 insufficient system resources" error</title><link>https://community.appian.com/support/w/kb/1330/kb-1868-appian-fails-to-send-email-due-to-4-3-1-insufficient-system-resources-error</link><pubDate>Thu, 21 Feb 2019 04:43:42 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:eda1ac16-5ab9-4006-b731-98434af9c041</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/1330/kb-1868-appian-fails-to-send-email-due-to-4-3-1-insufficient-system-resources-error#comments</comments><description>Current Revision posted to Appian Knowledge Base by Parmida Borhani on 2/21/2019 4:43:42 AM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;Appian fails to send emails with the following error printed in the&amp;nbsp;&lt;strong&gt;tomcat-stdOut.log&lt;/strong&gt; file located in the&amp;nbsp;&lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;/logs&lt;/code&gt; directory:&amp;nbsp;&lt;/p&gt;
&lt;pre&gt;ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred &lt;span class="code-keyword"&gt;while&lt;/span&gt; executing activity: id=536873858, classname=com.appiancorp.process.runtime.activities.SendEmailActivity
com.appiancorp.suiteapi.process.framework.ActivityExecutionException: Failed to send email
...
Caused by: com.sun.mail.smtp.SMTPSendFailedException: 452 4.3.1 Insufficient system resources&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This issue occurs when the Exchange mail server is low on disk or memory and cannot process more requests.&lt;/p&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;p&gt;Engage the Exchange server team to investigate the resources used by the server and take the right actions for processing new emails.&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian using Microsoft Exchange as the mail server.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Last Reviewed: February 2019&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: email, application server, infrastructure&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Appian fails to send email due to "4.3.1 insufficient system resources" error</title><link>https://community.appian.com/support/w/kb/1330/kb-1868-appian-fails-to-send-email-due-to-4-3-1-insufficient-system-resources-error/revision/2</link><pubDate>Mon, 18 Feb 2019 13:39:09 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:eda1ac16-5ab9-4006-b731-98434af9c041</guid><dc:creator>Anirudh Rathi</dc:creator><comments>https://community.appian.com/support/w/kb/1330/kb-1868-appian-fails-to-send-email-due-to-4-3-1-insufficient-system-resources-error#comments</comments><description>Revision 2 posted to Appian Knowledge Base by Anirudh Rathi on 2/18/2019 1:39:09 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;Appian fails to send emails with the following error printed in the&amp;nbsp;&lt;strong&gt;tomcat-stdOut.log&lt;/strong&gt; file located in the&amp;nbsp;&lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;/logs&lt;/code&gt; directory:&amp;nbsp;&lt;/p&gt;
&lt;pre&gt;ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred &lt;span class="code-keyword"&gt;while&lt;/span&gt; executing activity: id=536873858, classname=com.appiancorp.process.runtime.activities.SendEmailActivity
com.appiancorp.suiteapi.process.framework.ActivityExecutionException: Failed to send email
...
Caused by: com.sun.mail.smtp.SMTPSendFailedException: 452 4.3.1 Insufficient system resources&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This issue occurs when the Exchange mail server is low on disk or memory and cannot process more requests.&lt;/p&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;p&gt;Engage the Exchange server team to investigate the resources used by the server and take the right actions for processing new emails.&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian using Microsoft Exchange as the mail server.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Last Reviewed: February 2019&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: email, application server, infrastructure&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Appian fails to send email due to "4.3.1 insufficient system resources" error</title><link>https://community.appian.com/support/w/kb/1330/kb-1868-appian-fails-to-send-email-due-to-4-3-1-insufficient-system-resources-error/revision/1</link><pubDate>Tue, 12 Feb 2019 22:22:53 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:eda1ac16-5ab9-4006-b731-98434af9c041</guid><dc:creator>Anirudh Rathi</dc:creator><comments>https://community.appian.com/support/w/kb/1330/kb-1868-appian-fails-to-send-email-due-to-4-3-1-insufficient-system-resources-error#comments</comments><description>Revision 1 posted to Appian Knowledge Base by Anirudh Rathi on 2/12/2019 10:22:53 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;Appian fails to send emails with the following error printed in &lt;strong&gt;tomcat-stdOut.log&lt;/strong&gt; file located in &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;/logs&lt;/code&gt; directory:&amp;nbsp;&lt;/p&gt;
&lt;pre&gt;2019-02-05 19:30:17,583 [Appian Work Item - 29530 - execution02 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred &lt;span class="code-keyword"&gt;while&lt;/span&gt; executing activity: id=536873858, classname=com.appiancorp.process.runtime.activities.SendEmailActivity
com.appiancorp.suiteapi.process.framework.ActivityExecutionException: Failed to send email
...
...
Caused by: com.sun.mail.smtp.SMTPSendFailedException: 452 4.3.1 Insufficient system resources&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This issue occurs when the Exchange mail server is low on disk or memory and thus cannot process more requests.&lt;/p&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;p&gt;Engage Exchange server team to investigate the resources used by the server and take&amp;nbsp;right actions for processing new emails.&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian using Microsoft Exchange as the mail server.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Last Reviewed: February 2019&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: email, application server, infrastructure&lt;/div&gt;
</description></item></channel></rss>