KB-1885 Tomcat start-appserver script does not start Tomcat on Windows environments

Jordan Horwat — Mon, 25 Mar 2019 17:32:15 GMT

Current Revision posted to Appian Knowledge Base by Jordan Horwat on 3/25/2019 5:32:15 PM

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The Appian engines, data server and search server start successfully, but when running the start-appserver.bat script, Tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This issue has been addressed via AN-126614 in Appian 19.1 Hotfix Package A.

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Workaround

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat.
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat.
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 using Windows as the operating system.

Last Reviewed: March 2019

Tags: Tomcat, known issues, installation, application server, fixed issues, infrastructure

KB-1885 Tomcat start-appserver script does not start Tomcat on Windows environments

Jordan Horwat — Mon, 25 Mar 2019 17:31:11 GMT

Revision 18 posted to Appian Knowledge Base by Jordan Horwat on 3/25/2019 5:31:11 PM

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The Appian engines, data server and search server start successfully, but when running the start-appserver.bat script, Tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This issue has been addressed via AN-126614 in Appian 19.1 Hotfix Package A.

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Workaround

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat.
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat.
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 using Windows as the operating system.

Last Reviewed: March 2019

Tags: Tomcat, known issues, installation, application server, infrastructure, open issues

KB-1885 Tomcat start-appserver script does not start Tomcat on Windows environments

Jordan Horwat — Mon, 25 Mar 2019 17:30:50 GMT

Revision 17 posted to Appian Knowledge Base by Jordan Horwat on 3/25/2019 5:30:50 PM

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The Appian engines, data server and search server start successfully, but when running the start-appserver.bat script, Tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This issue has been addressed via AN-126614 in the following hotfixes/versions:

Appian 19.1 Hotfix Package A

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Workaround

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat.
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat.
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 using Windows as the operating system.

Last Reviewed: March 2019

Tags: Tomcat, known issues, installation, application server, infrastructure, open issues

KB-1885 Tomcat start-appserver script does not start Tomcat on Windows environments

Jordan Horwat — Mon, 25 Mar 2019 17:25:06 GMT

Revision 16 posted to Appian Knowledge Base by Jordan Horwat on 3/25/2019 5:25:06 PM

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The Appian engines, data server and search server start successfully, but when running the start-appserver.bat script, Tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-127905.

Action

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat.
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat.
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 using Windows as the operating system.

Last Reviewed: March 2019

Tags: Tomcat, known issues, installation, application server, infrastructure, open issues

KB-1885 Tomcat start-appserver script does not start Tomcat

Jordan Horwat — Fri, 08 Mar 2019 15:33:18 GMT

Revision 14 posted to Appian Knowledge Base by Jordan Horwat on 3/8/2019 3:33:18 PM

Symptoms

The Appian engines, data server and search server start successfully, but when running the start-appserver.bat script, Tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-127905.

Action

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat.
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat.
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1.

Last Reviewed: March 2019

Tags: Tomcat, known issues, installation, application server, infrastructure, open issues

KB-1885 Tomcat start-appserver script does not start Tomcat on Windows environments

Jordan Horwat — Fri, 08 Mar 2019 10:35:37 GMT

Revision 15 posted to Appian Knowledge Base by Jordan Horwat on 3/8/2019 10:35:37 AM

Symptoms

The Appian engines, data server and search server start successfully, but when running the start-appserver.bat script, Tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-127905.

Action

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat.
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat.
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 using Windows as the operating system.

Last Reviewed: March 2019

Tags: Tomcat, known issues, installation, application server, infrastructure, open issues

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat

Jordan Horwat — Mon, 04 Mar 2019 11:32:17 GMT

Revision 13 posted to Appian Knowledge Base by Jordan Horwat on 3/4/2019 11:32:17 AM

Symptoms

The Appian engines, data server and search server start successfully, but when running the start-appserver.bat script, Tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-127905.

Action

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat.
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat.
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1.

Last Reviewed: February 2019

Tags: Tomcat, known issues, installation, application server, infrastructure, open issues

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat

Ryan Evans — Mon, 04 Mar 2019 11:07:56 GMT

Revision 12 posted to Appian Knowledge Base by Ryan Evans on 3/4/2019 11:07:56 AM

Symptoms

The Appian engines, data server and search server start successfully, but when running the start-appserver.bat script, Tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This issue has been addressed via AN-127905 and will be addressed in the next hotfix release.

Action

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat.
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat.
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1.

Last Reviewed: February 2019

Tags: Tomcat, installation, application server, infrastructure

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat

Ryan Evans — Mon, 04 Mar 2019 09:13:14 GMT

Revision 11 posted to Appian Knowledge Base by Ryan Evans on 3/4/2019 9:13:14 AM

Symptoms

The Appian engines, data server and search server start successfully, but when running the start-appserver.bat script, Tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This issue has been addressed via AN-127905 in the following hotfixes/versions.

Action

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat.
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat.
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1.

Last Reviewed: February 2019

Tags: Tomcat, installation, application server, infrastructure

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat on Windows Environments

Ryan Evans — Fri, 01 Mar 2019 09:30:50 GMT

Revision 10 posted to Appian Knowledge Base by Ryan Evans on 3/1/2019 9:30:50 AM

Symptoms

Appian services start successfully, but when running the start-appserver.bat script, Tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-127905.

Action

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat.
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat.
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 using Windows as the operating system

Last Reviewed: February 2019

Tags: Tomcat, installation, application server, infrastructure

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat on Windows Environments

Ryan Evans — Fri, 01 Mar 2019 09:15:30 GMT

Revision 9 posted to Appian Knowledge Base by Ryan Evans on 3/1/2019 9:15:30 AM

Symptoms

Appian services start successfully, but when running the start-appserver.bat script, Tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This has been addressed in AN-127905 and will be addressed in the next hotfix.

Action

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat.
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat.
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 for Windows environments.

Last Reviewed: February 2019

Tags: Tomcat, installation, application server, infrastructure

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat on Windows Environments

Ryan Evans — Thu, 28 Feb 2019 17:05:54 GMT

Revision 8 posted to Appian Knowledge Base by Ryan Evans on 2/28/2019 5:05:54 PM

Symptoms

Appian services start successfully, but when running the start-appserver.bat script tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This has been addressed in AN-127905 and will be addressed in the next hotfix.

Workaround

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 for Windows environments.

Last Reviewed: 02/2019

Tags: Tomcat, installation, how-to, infrastructure

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat on Windows Environments

Ryan Evans — Thu, 28 Feb 2019 17:04:21 GMT

Revision 7 posted to Appian Knowledge Base by Ryan Evans on 2/28/2019 5:04:21 PM

Symptoms

Appian services start successfully, but when running the start-appserver.bat script tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This has been addressed in AN-127905 and will be addressed in the next hotfix.

Workaround

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 before 19.1.31.0 for Windows environments.

Last Reviewed: 02/2019

Tags: Tomcat, installation, how-to, infrastructure

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat on Windows Environments

Ryan Evans — Thu, 28 Feb 2019 16:58:48 GMT

Revision 6 posted to Appian Knowledge Base by Ryan Evans on 2/28/2019 4:58:48 PM

Symptoms

Appian services start successfully, but when running the start-appserver.bat script tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This has been addressed in AN-127905 and will be addressed in the next hotfix.

Workaround

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java, JRE_HOME: <APPIAN_HOME>\java\jre, CATALINA_HOME: <APPIAN_HOME>\tomcat\apache-tomcat, and add %CATALINA_HOME%\lib to path variables.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 before 19.1.31.0 for Windows environments.

Last Reviewed: 02/2019

Tags: Tomcat, installation, how-to, infrastructure

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat on Windows Environments

Ryan Evans — Thu, 28 Feb 2019 16:49:31 GMT

Revision 5 posted to Appian Knowledge Base by Ryan Evans on 2/28/2019 4:49:31 PM

Symptoms

Appian services successfully, but when running the start-appserver.bat script tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This has been addressed in AN-127905 and will be addressed in the next hotfix.

Workaround

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java, JRE_HOME: <APPIAN_HOME>\java\jre, CATALINA_HOME: <APPIAN_HOME>\tomcat\apache-tomcat, and add %CATALINA_HOME%\lib to path variables.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 before 19.1.31.0 for Windows environments.

Last Reviewed: 02/2019

Tags: Tomcat, installation, how-to, infrastructure

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat on Windows Environments

Ryan Evans — Thu, 28 Feb 2019 16:32:16 GMT

Revision 4 posted to Appian Knowledge Base by Ryan Evans on 2/28/2019 4:32:16 PM

Symptoms

Appian services successfully, but when running the start-appserver.bat script tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This has been addressed in AN-127905 and will be addressed in the next hotfix.

Workaround

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java, JRE_HOME: <APPIAN_HOME>\java\jre, CATALINA_HOME: <APPIAN_HOME>\tomcat\apache-tomcat, and add %CATALINA_HOME%\lib to path variables.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 for Windows environments.

Last Reviewed: 02/2019

Tags: Tomcat, installation, how-to, infrastructure

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat on Windows Environments

Ryan Evans — Thu, 28 Feb 2019 16:32:05 GMT

Revision 3 posted to Appian Knowledge Base by Ryan Evans on 2/28/2019 4:32:05 PM

Symptoms

Appian services successfully, but when running the start-appserver.bat script tomcat does not start and tomcat-stdOut.log file is not generated.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

This has been addressed in AN-127905 and will be addressed in the next hotfix.

Workaround

Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\stop-appserver.bat
Follow the directions in this documentation to set the JAVA_HOME: <APPIAN_HOME>\java, JRE_HOME: <APPIAN_HOME>\java\jre, CATALINA_HOME: <APPIAN_HOME>\tomcat\apache-tomcat, and add %CATALINA_HOME%\lib to path variables.
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\start-appserver.bat
Run <APPIAN_HOME>\tomcat\apache-tomcat\bin\startup.bat
Tomcat will start, but there will not be an auto-generated tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 for Windows environments.

Last Reviewed: 02/2019

Tags: Tomcat, installation, how-to, infrastructure

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat on Windows Environments

Ryan Evans — Thu, 28 Feb 2019 16:23:28 GMT

Revision 1 posted to Appian Knowledge Base by Ryan Evans on 2/28/2019 4:23:28 PM

Draft

DRAFT KB-XXXX Tomcat start-appserver script does not start tomcat on Windows Environments

Ryan Evans — Thu, 28 Feb 2019 11:34:57 GMT

Revision 2 posted to Appian Knowledge Base by Ryan Evans on 2/28/2019 11:34:57 AM

Symptoms

Appian services successfully, but when running the start-appserver.bat script tomcat does not start.

Tomcat will display no running instances when attempting to run stop-appserver.bat.

Cause

Action

This fix has been addressed in hotfix:

Please apply the hotfix and run the start-appserver.bat script to start tomcat. This should start tomcat and create the tomcat-stdOut.log file.

Affected Versions

This article applies to Appian 19.1 for Windows environments.

Last Reviewed: 02/2019