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By default, all support contacts registered for your organization on Appian Forum will receive notifications regarding scheduled maintenance and upgrades to the Appian platform. Support contacts cannot opt out of maintenance notifications. In addition to registered support contacts, support contacts and user registration administrators may add other e-mail addresses or distribution lists that should receive these notifications on Appian Forum.
This article outlays the process of adding and removing e-mail addresses that receive notifications of scheduled outages affecting your Appian Cloud instances.
After taking these steps, the additional addresses will receive notifications of all future scheduled maintenance for your Appian Cloud instances.
This article applies to all versions of Appian.
Last Reviewed: May 2019