KB-1934 How to add new recipients for Appian Cloud maintenance notifications

Parmida Borhani — Tue, 15 Feb 2022 04:53:07 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 2/15/2022 4:53:07 AM

Purpose

By default, all support contacts registered for your organization on Appian Forum will receive notifications regarding scheduled maintenance and platform upgrades for corresponding Appian Cloud instances. Support contacts cannot opt out of maintenance notifications. In addition to registered support contacts, support contacts and user registration administrators may add other email addresses or distribution lists that should receive these notifications.

This article outlays the process of adding and removing email addresses that receive maintenance notifications for your organization's Appian Cloud instances.

Instructions

Navigate to the support page of MyAppian and click on Accounts.
Open the Update Maintenance Contacts related action.
Add or remove email addresses on the editable grid.
Save the changes.

After taking these steps, the additional email addresses will receive notifications when maintenance is scheduled for your Appian Cloud instances.

Affected Versions

This article applies to all versions of Appian Cloud.

Last Reviewed: September 2020

Tags: administration, email, how-to, upgrade, Cloud, forum

KB-1934 How to add new recipients for Appian Cloud maintenance notifications

Parmida Borhani — Wed, 16 Sep 2020 02:12:19 GMT

Revision 8 posted to Appian Knowledge Base by Parmida Borhani on 9/16/2020 2:12:19 AM

Purpose

This article outlays the process of adding and removing email addresses that receive maintenance notifications for your organization's Appian Cloud instances.

Instructions

Navigate to the support page of Insights and click on Accounts.
Open the Update Maintenance Contacts related action.
Add or remove email addresses on the editable grid.
Save the changes.

After taking these steps, the additional email addresses will receive notifications when maintenance is scheduled for your Appian Cloud instances.

Affected Versions

This article applies to all versions of Appian Cloud.

Last Reviewed: September 2020

Tags: administration, email, how-to, upgrade, Cloud, forum

KB-1934 How to add new recipients for Appian Cloud maintenance notifications

Jordan Horwat — Thu, 09 May 2019 15:44:03 GMT

Revision 7 posted to Appian Knowledge Base by Jordan Horwat on 5/9/2019 3:44:03 PM

Purpose

This article outlays the process of adding and removing email addresses that receive maintenance notifications for your organization's Appian Cloud instances.

Instructions

Navigate to the Accounts record for your organization in Appian Forum.
Open the Update Maintenance Contacts related action.
Add or remove email addresses on the editable grid.
Save the changes.

After taking these steps, the additional email addresses will receive notifications when maintenance is scheduled for your Appian Cloud instances.

Affected Versions

This article applies to all versions of Appian Cloud.

Last Reviewed: May 2019

Tags: administration, email, how-to, upgrade, Cloud, forum

KB-1934 How to add new recipients for Appian Cloud maintenance notifications

Jordan Horwat — Thu, 09 May 2019 15:42:26 GMT

Revision 6 posted to Appian Knowledge Base by Jordan Horwat on 5/9/2019 3:42:26 PM

Purpose

This article outlays the process of adding and removing email addresses that receive maintenance notifications for your organization's Appian Cloud instances.

Instructions

Navigate to the Accounts record for your organization in Appian Forum.
Open the Update Maintenance Contacts related action.
Add or remove email addresses on the editable grid.
Save the changes.

After taking these steps, the additional email addresses will receive notifications when maintenance is scheduled for your Appian Cloud instances.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: May 2019

Tags: administration, email, how-to, upgrade, Cloud, forum

KB-XXXX How to add new recipients of Appian Cloud maintenance notifications

Jussi Lundstedt — Thu, 09 May 2019 14:33:51 GMT

Revision 5 posted to Appian Knowledge Base by Jussi Lundstedt on 5/9/2019 2:33:51 PM

Purpose

By default, all support contacts registered for your organization on Appian Forum will receive notifications regarding scheduled maintenance and platform upgrades for your organization's Appian Cloud instances. Support contacts cannot opt out of maintenance notifications. In addition to registered support contacts, support contacts and user registration administrators may add other e-mail addresses or distribution lists that should receive these notifications.

This article outlays the process of adding and removing e-mail addresses that receive maintenance notifications for your organization's Appian Cloud instances.

Instructions

Navigate to the Accounts record for your organization in Appian Forum.
Open the Update Maintenance Contacts Related Action.
Add or remove e-mail addresses on the editable grid.
Save your changes.

After taking these steps, the additional e-mail addresses will receive notifications when maintenance is scheduled for your Appian Cloud instances.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: May 2019

Tags: administration, email, how-to, upgrade, Cloud, forum

KB-XXXX How to add new recipients of Appian Cloud maintenance notifications

Jussi Lundstedt — Thu, 09 May 2019 14:33:24 GMT

Revision 4 posted to Appian Knowledge Base by Jussi Lundstedt on 5/9/2019 2:33:24 PM

Purpose

This article outlays the process of adding and removing e-mail addresses that receive maintenance notifications for your organization's Appian Cloud instances.

Instructions

Navigate to the Accounts record for your organization in Appian Forum.
Open the Update Maintenance Contacts Related Action.
Add or remove e-mail addresses on the editable grid.
Save your changes.

After taking these steps, the additional e-mail addresses will receive notifications when maintenance is scheduled for your Appian Cloud instances.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: May 2019

Tags: administration, email, how-to, upgrade, Cloud

KB-XXXX How to add new recipients of Appian Cloud maintenance notifications

Jussi Lundstedt — Thu, 09 May 2019 14:27:52 GMT

Revision 3 posted to Appian Knowledge Base by Jussi Lundstedt on 5/9/2019 2:27:52 PM

Purpose

By default, all support contacts registered for your organization on Appian Forum will receive notifications regarding scheduled maintenance and upgrades scheduled for your Appian Cloud instances. Support contacts cannot opt out of maintenance notifications. In addition to registered support contacts, support contacts and user registration administrators may add other e-mail addresses or distribution lists that should receive these notifications on Appian Forum.

This article outlays the process of adding and removing e-mail addresses that receive maintenance notifications for your Appian Cloud instances.

Instructions

Navigate to the Accounts record for your organization in Appian Forum.
Open the Update Maintenance Contacts Related Action.
Add or remove e-mail addresses on the editable grid.
Save your changes.

After taking these steps, the additional addresses will receive notifications of all future scheduled maintenance for your Appian Cloud instances.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: May 2019

Tags: administration, email, how-to, Cloud

KB-XXXX How to add new recipients of Appian Cloud maintenance notifications

Jussi Lundstedt — Thu, 09 May 2019 14:25:57 GMT

Revision 2 posted to Appian Knowledge Base by Jussi Lundstedt on 5/9/2019 2:25:57 PM

Purpose

This article outlays the process of adding and removing e-mail addresses that receive maintenance notifications for your Appian Cloud instances.

Instructions

Navigate to the Accounts record for your organization in Appian Forum.
Open the Update Maintenance Contacts Related Action.
Add e-mail addresses to the editable grid.
Save your changes.

After taking these steps, the additional addresses will receive notifications of all future scheduled maintenance for your Appian Cloud instances.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: May 2019

Tags: administration, email, how-to, Cloud

KB-XXXX How to add new recipients of Appian Cloud maintenance notifications

Jussi Lundstedt — Thu, 09 May 2019 14:25:05 GMT

Revision 1 posted to Appian Knowledge Base by Jussi Lundstedt on 5/9/2019 2:25:05 PM

Purpose

By default, all support contacts registered for your organization on Appian Forum will receive notifications regarding scheduled maintenance and upgrades to the Appian platform. Support contacts cannot opt out of maintenance notifications. In addition to registered support contacts, support contacts and user registration administrators may add other e-mail addresses or distribution lists that should receive these notifications on Appian Forum.

This article outlays the process of adding and removing e-mail addresses that receive notifications of scheduled outages affecting your Appian Cloud instances.

Instructions

Navigate to the Accounts record for your organization in Appian Forum.
Open the Update Maintenance Contacts Related Action.
Add e-mail addresses to the editable grid.
Save your changes.

After taking these steps, the additional addresses will receive notifications of all future scheduled maintenance for your Appian Cloud instances.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: May 2019

Tags: administration, email, how-to, Cloud