KB-1961 High disk space due to /tomcat/apache-tomcat/temp> directory

Parmida Borhani — Wed, 26 Jun 2019 06:25:27 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 6/26/2019 6:25:27 AM

Symptoms

Files located in <APPIAN_HOME>/tomcat/apache-tomcat/temp consume a large amount of space on disk.

Cause

This directory contains temporary files which are generated by the application server while the environment is running. Normally these are cleaned up automatically but in some scenarios they may persist after the application server is shut down.

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-135030.

Action

After stopping the application server, delete all the content in the <APPIAN_HOME>/tomcat/apache-tomcat/temp directory.

Windows users can navigate to that directory and delete all the content from UI.
Linux users can run the following command to clear the content in that directory:
- rm -R <APPIAN_HOME>/tomcat/apache-tomcat/temp/*

Note: Restarting the application server may not clear all the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: Tomcat, known issues, administration, application server, open issues, disk

KB-1961 High disk space due to directory

Parmida Borhani — Wed, 26 Jun 2019 06:24:47 GMT

Revision 17 posted to Appian Knowledge Base by Parmida Borhani on 6/26/2019 6:24:47 AM

Symptoms

Files located in <APPIAN_HOME>/tomcat/apache-tomcat/temp consume a large amount of space on disk.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-135030.

Action

After stopping the application server, delete all the content in the <APPIAN_HOME>/tomcat/apache-tomcat/temp directory.

Windows users can navigate to that directory and delete all the content from UI.
Linux users can run the following command to clear the content in that directory:
- rm -R <APPIAN_HOME>/tomcat/apache-tomcat/temp/*

Note: Restarting the application server may not clear all the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: Tomcat, known issues, administration, application server, open issues, disk

KB-1961 High disk space due to directory

Parmida Borhani — Wed, 26 Jun 2019 06:22:56 GMT

Revision 16 posted to Appian Knowledge Base by Parmida Borhani on 6/26/2019 6:22:56 AM

Symptoms

Files located in <APPIAN_HOME>/tomcat/apache-tomcat/temp consume a large amount of space on disk.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-135030.

Action

After stopping the application server, delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory.

Windows users can navigate to that directory and delete all the content from UI.
Linux users can run the following command to clear the content in that directory:
- rm -R <AE_HOME>/tomcat/apache-tomcat/temp/*

Note: Restarting the application server may not clear all the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: Tomcat, known issues, administration, application server, open issues, disk

DRAFT KB XXXX - High disk space due to directory

Parmida Borhani — Wed, 26 Jun 2019 06:22:07 GMT

Revision 15 posted to Appian Knowledge Base by Parmida Borhani on 6/26/2019 6:22:07 AM

Symptoms

Files located in <APPIAN_HOME>/tomcat/apache-tomcat/temp consume a large amount of space on disk.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-135030.

Action

After stopping the application server, delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory.

Windows users can navigate to that directory and delete all the content from UI.
Linux users can run the following command to clear the content in that directory:
- rm -R <AE_HOME>/tomcat/apache-tomcat/temp/*

Note: Restarting the application server may not clear all the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: Tomcat, known issues, administration, application server, open issues, disk

DRAFT KB XXXX - High disk space due to directory

Parmida Borhani — Wed, 26 Jun 2019 05:10:19 GMT

Revision 14 posted to Appian Knowledge Base by Parmida Borhani on 6/26/2019 5:10:19 AM

Symptoms

Files located in <APPIAN_HOME>/tomcat/apache-tomcat/temp consume a large amount of space on disk.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-135030.

Action

After stopping the application server, delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory.

Windows user can navigate to that directory and delete all the content from UI.
The following command when executed on Linux will clear the content in that directory:
- rm -R <AE_HOME>/tomcat/apache-tomcat/temp/*

Note: Restarting the application server may not clear all the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: Tomcat, known issues, administration, application server, open issues, disk

DRAFT KB XXXX - High disk issues due to directory.

Parmida Borhani — Wed, 26 Jun 2019 05:07:34 GMT

Revision 13 posted to Appian Knowledge Base by Parmida Borhani on 6/26/2019 5:07:34 AM

Symptoms

Files located in <APPIAN_HOME>/tomcat/apache-tomcat/temp consume a large amount of space on disk.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-135030.

Action

After stopping the application server, delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory.

Windows user can navigate to that directory and delete all the content from UI.
The following command when executed on Linux will clear the content in that directory:
- rm -R <AE_HOME>/tomcat/apache-tomcat/temp/*

Note: Restarting the application server may not clear all the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: administration, application server

DRAFT KB XXXX - High disk issues due to directory.

Tom Ryan — Tue, 25 Jun 2019 23:53:35 GMT

Revision 12 posted to Appian Knowledge Base by Tom Ryan on 6/25/2019 11:53:35 PM

Symptoms

Files located in <APPIAN_HOME>/tomcat/apache-tomcat/temp consume a large amount of space on disk. This directory contains temporary files which are generated by the application server while the environment is running. Normally these are cleaned up automatically but in some scenarios they may persist after the application server is shut down.

Cause

This directory contains temporary documents which applications generate during execution. This issue occurs when the application server sometimes fails to delete documents from this directory even after the program execution is finished.

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-135030.

Action

After stopping the application server, delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory.

Windows user can navigate to that directory and delete all the content from UI.
The following command when executed on Linux will clear the content in that directory:
- rm -R <AE_HOME>/tomcat/apache-tomcat/temp/*

Note: Restarting the application server may not clear all the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: administration, application server

DRAFT KB XXXX - High disk issues due to directory.

Anirudh Rathi — Tue, 25 Jun 2019 18:36:10 GMT

Revision 11 posted to Appian Knowledge Base by Anirudh Rathi on 6/25/2019 6:36:10 PM

Symptoms

In rare scenarios, temporary files located in <APPIAN_HOME>/tomcat/apache-tomcat/temp can consume a large amount of space on disk. This directory contains temporary documents which applications generate during its execution.

Cause

Action

After stopping the application server, delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory.

Windows user can navigate to that directory and delete all the content from UI.
The following command when executed on Linux will clear the content in that directory:
- rm -R <AE_HOME>/tomcat/apache-tomcat/temp/*

Note: Restarting the application server will not clear the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: administration, application server

DRAFT KB XXXX - High disk issues due to directory.

Anirudh Rathi — Tue, 25 Jun 2019 18:29:15 GMT

Revision 10 posted to Appian Knowledge Base by Anirudh Rathi on 6/25/2019 6:29:15 PM

Symptoms

Cause

Action

After stopping the application server it is safe to delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory.

Windows user can navigate to that directory and delete all the content from UI.
The following command when executed on Linux will clear the content in that directory:
- rm -R <AE_HOME>/tomcat/apache-tomcat/temp/*

Note: Restarting the application server will not clear the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: administration, application server

DRAFT KB XXXX - High disk issues due to directory.

Anirudh Rathi — Sun, 23 Jun 2019 22:43:14 GMT

Revision 9 posted to Appian Knowledge Base by Anirudh Rathi on 6/23/2019 10:43:14 PM

Symptoms

Cause

Action

It is safe to delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory.

Windows user can navigate to that directory and delete all the content from UI.
The following command when executed on Linux will clear the content in that directory:
- rm -R <AE_HOME>/tomcat/apache-tomcat/temp/*

Note: Restarting the application server will not clear the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: administration, application server

DRAFT KB XXXX - High disk issues due to directory.

Anirudh Rathi — Wed, 19 Jun 2019 14:26:39 GMT

Revision 8 posted to Appian Knowledge Base by Anirudh Rathi on 6/19/2019 2:26:39 PM

Symptoms

Cause

This issue occurs when the application server sometimes fails to delete documents in this directory even after the program execution is finished.

Action

It is safe to delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory.

Windows user can navigate to that directory and delete all the content from UI.
The following command when executed on Linux will clear the content in that directory:
- rm -R <AE_HOME>/tomcat/apache-tomcat/temp/*

Note: A full site restart will also clear the content in that directory but restarting the application server alone will not.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: how-to, Cloud

DRAFT INT XXXX - How to address high disk consuming of AE_HOME/tomcat/apache-tomcat/temp directory

Anirudh Rathi — Wed, 05 Jun 2019 21:02:02 GMT

Revision 7 posted to Appian Knowledge Base by Anirudh Rathi on 6/5/2019 9:02:02 PM

Purpose

In rare scenarios, tomcat temporary files located in <AE_HOME>/tomcat/apache-tomcat/temp can consume a lot of disk. This directory contains temporary documents which applications generate during its execution. The application server sometimes fails to delete these documents even after the program execution is finished. This article highlights how to address this issue.

Instructions

It is safe to delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory. The following command when executed as appian user will clear the content in that directory:

rm -R /usr/local/appian/ae/tomcat/apache-tomcat/temp/*

Note: A full site restart will also clear the content in that directory but restarting the application server alone will not.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: how-to, Cloud

DRAFT INT XXXX - How to address high disk consuming of AE_HOME/tomcat/apache-tomcat/temp directory

Anirudh Rathi — Wed, 05 Jun 2019 20:59:27 GMT

Revision 6 posted to Appian Knowledge Base by Anirudh Rathi on 6/5/2019 8:59:27 PM

Purpose

Instructions

It is safe to delete all the content in the <AE_HOME>/tomcat/apache-tomcat/temp directory. The following command when executed as appian user will clear the content in that directory:

rm -R /usr/local/appian/ae/tomcat/apache-tomcat/temp/*

Note: A full site restart will clear the content in that directory but restarting the application server alone will not.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: how-to, Cloud

DRAFT INT XXXX - How to address high disk consuming of AE_HOME/tomcat/apache-tomcat/temp directory

Anirudh Rathi — Wed, 05 Jun 2019 20:55:00 GMT

Revision 5 posted to Appian Knowledge Base by Anirudh Rathi on 6/5/2019 8:55:00 PM

Purpose

In rare scenarios, tomcat temp directory located in <AE_HOME>/tomcat/apache-tomcat/temp can consume a lot of disk. This directory contains temporary documents which application generates during its execution. The application server sometimes fails to delete these documents even after the program execution is finished. This article highlights how to address this issue.

Instructions

It is safe to delete all the content in <AE_HOME>/tomcat/apache-tomcat/temp directory. The following command when executed as appian user will clear the content in that directory:

rm -R /usr/local/appian/ae/tomcat/apache-tomcat/temp/*

Note: A full site restart will clear the content in that directory but restarting the application server alone will not.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: how-to, Cloud

DRAFT INT XXXX - How to address high disk consuming of AE_HOME/tomcat/apache-tomcat/temp directory

Anirudh Rathi — Wed, 05 Jun 2019 20:41:29 GMT

Revision 4 posted to Appian Knowledge Base by Anirudh Rathi on 6/5/2019 8:41:29 PM

Purpose

In certain scenarios, tomcat temp directory located in <AE_HOME>/tomcat/apache-tomcat/temp can consume a lot of disk. This directory contains temporary documents which application generated during it's execution. The application server sometimes fails to delete these documents even after the program execution is finished. This article highlights how to address this issue.

Instructions

It is safe to delete all the content in <AE_HOME>/tomcat/apache-tomcat/temp directory. The following command when executed as appian user will clear the content in that directory:

rm -R /usr/local/appian/ae/tomcat/apache-tomcat/temp/*

Note: Site restart will also clear that directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: how-to, Cloud

DRAFT INT XXXX - How to address disk issues when AE_HOME/tomcat/apache-tomcat/temp directory is one of max consumer

Anirudh Rathi — Wed, 05 Jun 2019 20:40:26 GMT

Revision 3 posted to Appian Knowledge Base by Anirudh Rathi on 6/5/2019 8:40:26 PM

Purpose

Instructions

It is safe to delete all the content in <AE_HOME>/tomcat/apache-tomcat/temp directory. The following command when executed as appian user will clear the content in that directory:

rm -R /usr/local/appian/ae/tomcat/apache-tomcat/temp/*

Note: Site restart will also clear that directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: how-to, Cloud

DRAFT INT XXXX - How to address disk issues when AE_HOME/tomcat/apache-tomcat/temp directory is one of max consumer

Anirudh Rathi — Wed, 05 Jun 2019 20:39:50 GMT

Revision 2 posted to Appian Knowledge Base by Anirudh Rathi on 6/5/2019 8:39:50 PM

Purpose

Instructions

It is safe to delete all the content in <AE_HOME>/tomcat/apache-tomcat/temp directory. The following command when executed as appian user will clear the content in that directory:

rm -R /usr/local/appian/ae/tomcat/apache-tomcat/temp/*

Note: Site restart will also clear the content in this directory.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: how-to, Cloud

DRAFT INT XXXX - How to address disk issues when AE_HOME/tomcat/apache-tomcat/temp directory is one of max consumer

Anirudh Rathi — Wed, 05 Jun 2019 20:32:32 GMT

Revision 1 posted to Appian Knowledge Base by Anirudh Rathi on 6/5/2019 8:32:32 PM

Purpose

In certain scenarios, tomcat temp directory located in <AE_HOME>/tomcat/apache-tomcat/temp can consumes a lot of disk. This directory contains temporary documents which application generated during it's execution. The application server sometimes fails to delete these documents even after the execution is finished. This article highlights how can to address this issue.

Instructions

It is safe to delete all the content in <AE_HOME>/tomcat/apache-tomcat/temp directory. The following command when executed as appian user will clear the content in that directory:

rm -R /usr/local/appian/ae/tomcat/apache-tomcat/temp/*

Note: Site restart will clear the content in this directory too.

Affected Versions

This article applies to all versions of Appian.

Last reviewed: June 2019

Tags: how-to, Cloud