KB-1950 Requesting an unsigned branded iOS Mobile Application fails with certificate mismatch errorhttps://community.appian.com/support/w/kb/1466/kb-1950-requesting-an-unsigned-branded-ios-mobile-application-fails-with-certificate-mismatch-erroren-USTelligent Community 12KB-1950 Requesting an unsigned branded iOS Mobile Application fails with certificate mismatch errorhttps://community.appian.com/support/w/kb/1466/kb-1950-requesting-an-unsigned-branded-ios-mobile-application-fails-with-certificate-mismatch-errorWed, 12 Jun 2019 13:22:29 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:6d0ac959-e0d4-44ec-b740-3d10296eb31eRebecca Jonashttps://community.appian.com/support/w/kb/1466/kb-1950-requesting-an-unsigned-branded-ios-mobile-application-fails-with-certificate-mismatch-error#commentsCurrent Revision posted to Appian Knowledge Base by Rebecca Jonas on 6/12/2019 1:22:29 PM<br /> <h2>Symptoms</h2> <p>After selecting &quot;Process Uploads&quot; to process the assets generated by the Appian Provisioner&nbsp;for an unsigned iOS build, the <a href="https://forum.appian.com/suite/sites/mobile-branding" rel="noopener noreferrer" target="_blank">Mobile Branding application</a> throws the following error:</p> <pre>The following issues were encountered:<br /><br />Unexpected error: Invalid provisioner zip file.<br /><br />The provisioning profile was signed with a certificate with serial &#39;&lt;CERTIFICATE_SERIAL&gt;&#39;, which does not match the stored certificate&#39;s serial &#39;&#39;<br /><br />The notification provisioning profile was signed with a certificate with serial &#39;&lt;CERTIFICATE_SERIAL&gt;&#39;, which does not match the stored certificate&#39;s serial &#39;&#39;<br /><br />Please create a support case and attach the provisioner zip file.</pre> <h2>Cause</h2> <p>This issue is caused by a defect in versions 2.3 and older of the Appian Provisioner tool.</p> <h2>Action</h2> <p>Complete the following steps:</p> <ol> <li>Download the latest version of the Appian Provisioner from the <a href="https://docs.appian.com/suite/help/latest/Custom_Mobile_Applications.html#upload-provisioner-file" rel="noopener noreferrer" target="_blank">Appian Documentation</a>.</li> <li>Regenerate the assets using the latest Appian Provisioner.</li> <li>Upload the new generated asset bundle and select &quot;Process Uploads&quot; again.</li> </ol> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian Forum.</p> <p>Last Reviewed: June 2019</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: known issues, mobile branding, administration, applications, fixed issues, forum, Mobile</div> KB-XXXX Requesting an unsigned branded iOS Mobile Application fails with certificate mismatch errorhttps://community.appian.com/support/w/kb/1466/kb-1950-requesting-an-unsigned-branded-ios-mobile-application-fails-with-certificate-mismatch-error/revision/2Tue, 11 Jun 2019 20:21:16 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:6d0ac959-e0d4-44ec-b740-3d10296eb31eJussi Lundstedthttps://community.appian.com/support/w/kb/1466/kb-1950-requesting-an-unsigned-branded-ios-mobile-application-fails-with-certificate-mismatch-error#commentsRevision 2 posted to Appian Knowledge Base by Jussi Lundstedt on 6/11/2019 8:21:16 PM<br /> <h2>Symptoms</h2> <p>After selecting &quot;Process Uploads&quot; to process the assets generated by the Appian Provisioner&nbsp;for an unsigned iOS build, the <a href="https://forum.appian.com/suite/sites/mobile-branding" rel="noopener noreferrer" target="_blank">Mobile Branding application</a> throws the following error:</p> <pre>The following issues were encountered:<br /><br />Unexpected error: Invalid provisioner zip file.<br /><br />The provisioning profile was signed with a certificate with serial &#39;&lt;CERTIFICATE_SERIAL&gt;&#39;, which does not match the stored certificate&#39;s serial &#39;&#39;<br /><br />The notification provisioning profile was signed with a certificate with serial &#39;&lt;CERTIFICATE_SERIAL&gt;&#39;, which does not match the stored certificate&#39;s serial &#39;&#39;<br /><br />Please create a support case and attach the provisioner zip file.</pre> <h2>Cause</h2> <p>This issue is caused by a defect in versions 2.3 and older of the Appian Provisioner tool.</p> <h2>Action</h2> <p>Complete the following steps:</p> <ol> <li>Download the latest version of the Appian Provisioner from the <a href="https://docs.appian.com/suite/help/latest/Custom_Mobile_Applications.html#upload-provisioner-file" rel="noopener noreferrer" target="_blank">Appian Documentation</a>.</li> <li>Regenerate the assets using the latest Appian Provisioner.</li> <li>Upload the new generated asset bundle and select &quot;Process Uploads&quot; again.</li> </ol> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian Forum.</p> <p>Last Reviewed: June 2019</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: known issues, mobile branding, administration, applications, fixed issues, forum, Mobile</div> KB-XXXX Requesting an unsigned branded Mobile Application fails withhttps://community.appian.com/support/w/kb/1466/kb-1950-requesting-an-unsigned-branded-ios-mobile-application-fails-with-certificate-mismatch-error/revision/1Tue, 11 Jun 2019 20:20:35 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:6d0ac959-e0d4-44ec-b740-3d10296eb31eJussi Lundstedthttps://community.appian.com/support/w/kb/1466/kb-1950-requesting-an-unsigned-branded-ios-mobile-application-fails-with-certificate-mismatch-error#commentsRevision 1 posted to Appian Knowledge Base by Jussi Lundstedt on 6/11/2019 8:20:35 PM<br /> <h2>Symptoms</h2> <p>After selecting &quot;Process Uploads&quot; to process the assets generated by the Appian Provisioner&nbsp;for an unsigned iOS build, the <a href="https://forum.appian.com/suite/sites/mobile-branding" rel="noopener noreferrer" target="_blank">Mobile Branding application</a> throws the following error:</p> <pre>The following issues were encountered:<br /><br />Unexpected error: Invalid provisioner zip file.<br /><br />The provisioning profile was signed with a certificate with serial &#39;&lt;CERTIFICATE_SERIAL&gt;&#39;, which does not match the stored certificate&#39;s serial &#39;&#39;<br /><br />The notification provisioning profile was signed with a certificate with serial &#39;&lt;CERTIFICATE_SERIAL&gt;&#39;, which does not match the stored certificate&#39;s serial &#39;&#39;<br /><br />Please create a support case and attach the provisioner zip file.</pre> <h2>Cause</h2> <p>This issue is caused by a defect in versions 2.3 and older of the Appian Provisioner tool.</p> <h2>Action</h2> <p>Complete the following steps:</p> <ol> <li>Download the latest version of the Appian Provisioner from the <a href="https://docs.appian.com/suite/help/latest/Custom_Mobile_Applications.html#upload-provisioner-file" rel="noopener noreferrer" target="_blank">Appian Documentation</a>.</li> <li>Regenerate the assets using the latest Appian Provisioner.</li> <li>Upload the new generated asset bundle and select &quot;Process Uploads&quot; again.</li> </ol> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian Forum.</p> <p>Last Reviewed: June 2019</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: known issues, mobile branding, administration, applications, fixed issues, forum, Mobile</div>