KB-1967 rotatelogs.exe error on Tomcat startup

Parmida Borhani — Wed, 17 Jul 2019 04:05:54 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 7/17/2019 4:05:54 AM

Symptoms

When starting Tomcat via start-appserver.bat on Windows, the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Cause

vcruntime140.dll could not be found on the Tomcat server. By default, this file exists in the C:/Windows/System32 directory.

This file is used by rotatelogs.exe to manage the rotation of Tomcat log files.

Action

Download and install the 64 bit Visual C++ Redistributable for Visual Studio 2015 via Microsoft on the affected Tomcat server. This installation will automatically place vcruntime140.dll in the appropriate directory to be found by Windows.

Affected Versions

This article applies to Appian 18.3 and later on Windows.

Last Reviewed: July 2019

Tags: Tomcat, logging, administration, installation, application server, windows, infrastructure

KB-1967 rotatelogs.exe error on Tomcat startup

Parmida Borhani — Wed, 17 Jul 2019 04:05:54 GMT

Revision 13 posted to Appian Knowledge Base by Parmida Borhani on 7/17/2019 4:05:54 AM

Symptoms

When starting Tomcat via start-appserver.bat on Windows, the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Cause

vcruntime140.dll could not be found on the Tomcat server. By default, this file exists in the C:/Windows/System32 directory.

This file is used by rotatelogs.exe to manage the rotation of Tomcat log files.

Action

Affected Versions

This article applies to Appian 18.3 and later on Windows.

Last Reviewed: July 2019

Tags: Tomcat, logging, administration, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Tue, 16 Jul 2019 21:20:21 GMT

Revision 12 posted to Appian Knowledge Base by Daniel DeVeau on 7/16/2019 9:20:21 PM

Symptoms

When starting Tomcat via start-appserver.bat on Windows, the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Cause

vcruntime140.dll could not be found on the Tomcat server. By default, this file exists in the C:/Windows/System32 directory.

This file is used by rotatelogs.exe to manage the rotation of Tomcat log files.

Action

Download and install the 64 bit Visual C++ Redistributable for Visual Studio 2015 via Microsoft.com on the affected Tomcat server. This installation will automatically place vcruntime140.dll in the appropriate directory to be found by Windows.

Affected Versions

This article applies to Appian 18.3 and later on Windows.

Last Reviewed: July 2019

Tags: Tomcat, logging, administration, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Thu, 11 Jul 2019 17:46:40 GMT

Revision 11 posted to Appian Knowledge Base by Daniel DeVeau on 7/11/2019 5:46:40 PM

Symptoms

When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Cause

vcruntime140.dll could not be found on the Tomcat server. By default, this file exists in the C:/Windows/System32 directory.

This file is used by rotatelogs.exe to manage the rotation of Tomcat log files.

Action

Affected Versions

This article applies to Appian 18.3 and later on Windows.

Last Reviewed: July 2019

Tags: logging, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Thu, 11 Jul 2019 17:44:54 GMT

Revision 10 posted to Appian Knowledge Base by Daniel DeVeau on 7/11/2019 5:44:54 PM

Symptoms

When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Cause

vcruntime140.dll could not be found on the Tomcat server. By default, this file exists in the C:/Windows/System32 directory.

Action

Affected Versions

This article applies to Appian 18.3 and later on Windows.

Last Reviewed: July 2019

Tags: logging, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Thu, 11 Jul 2019 17:44:06 GMT

Revision 9 posted to Appian Knowledge Base by Daniel DeVeau on 7/11/2019 5:44:06 PM

Symptoms

When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Cause

vcruntime140.dll could not be found on the Tomcat server. By default, this file exists in the C:/Windows/System32 directory.

Action

Affected Versions

This article applies to Appian 18.3 and later.

Last Reviewed: July 2019

Tags: logging, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Thu, 11 Jul 2019 17:37:09 GMT

Revision 8 posted to Appian Knowledge Base by Daniel DeVeau on 7/11/2019 5:37:09 PM

Symptoms

When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Cause

vcruntime140.dll could not be found on the Tomcat server. By default, this file exists in the C:/Windows/System32 directory.

Action

Download and install the 64 bit Visual C++ Redistributable for Visual Studio 2015 via Microsoft.com on the affected Tomcat server.

Affected Versions

This article applies to Appian 18.3 and later.

Last Reviewed: July 2019

Tags: logging, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Thu, 11 Jul 2019 17:36:33 GMT

Revision 7 posted to Appian Knowledge Base by Daniel DeVeau on 7/11/2019 5:36:33 PM

Symptoms

When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Cause

vcruntime140.dll could not be found on the Tomcat server. By default, this file exists in the C:/Windows/System32 directory.

Action

Download and install the 64 bit Visual C++ Redistributable for Visual Studio 2015 via Microsoft.com on the affected Tomcat server.

Affected Versions

This article applies to Appian 18.3 and later.

Last Reviewed: July 2019

Tags: logging, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Thu, 11 Jul 2019 17:34:58 GMT

Revision 6 posted to Appian Knowledge Base by Daniel DeVeau on 7/11/2019 5:34:58 PM

Symptoms

When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Action

Download and install the 64 bit Visual C++ Redistributable for Visual Studio 2015 via Microsoft.com on the affected Tomcat server.

Affected Versions

This article applies to Appian 18.3 and later.

Last Reviewed: July 2019

Tags: logging, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Thu, 11 Jul 2019 17:34:49 GMT

Revision 5 posted to Appian Knowledge Base by Daniel DeVeau on 7/11/2019 5:34:49 PM

Symptoms

>When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Action

Download and install the 64 bit Visual C++ Redistributable for Visual Studio 2015 via Microsoft.com on the affected Tomcat server.

Affected Versions

This article applies to Appian 18.3 and later.

Last Reviewed: July 2019

Tags: logging, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Thu, 11 Jul 2019 17:32:35 GMT

Revision 4 posted to Appian Knowledge Base by Daniel DeVeau on 7/11/2019 5:32:35 PM

Symptoms

>When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Action

Download and install Visual C++ Redistributable for Visual Studio 2015 via Microsoft.com on the affected Tomcat server.

Affected Versions

This article applies to Appian 18.3 and later.

Last Reviewed: July 2019

Tags: logging, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Thu, 11 Jul 2019 17:31:01 GMT

Revision 3 posted to Appian Knowledge Base by Daniel DeVeau on 7/11/2019 5:31:01 PM

Symptoms

>When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Action

Download and install Visual C++ Redistributable for Visual Studio 2015 via Microsoft.com on the affected Tomcat server.

Affected Versions

This article applies to Appian 18.3 and later.

Last Reviewed: July 2019

Tags: logging, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Thu, 11 Jul 2019 17:24:24 GMT

Revision 2 posted to Appian Knowledge Base by Daniel DeVeau on 7/11/2019 5:24:24 PM

Symptoms

>When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Action

This section is required for this template and contains the steps to resolve the issue. If an issue in an article is solved by a hotfix and/or major version of Appian, use the following language to indicate that:

Apply the latest hotfix to your Appian installation.
Upgrade to the latest version of Appian.
Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

If there is a product issue with Engineering that is open and a workaround for that issue exists, include it in the Action section until the fix is available. After the fix is made available, use that as a workaround instead.

Otherwise, the content in this section should wholly solve a customer’s issue without producing any undesirable side effects. If there is at least one valid action that doesn’t cause undesirable side effects, all other actions with negative side effects should go in the Workaround section.

If there is no action or workaround that resolves the issue, use the following language:

There is no action or workaround currently available for this issue. If you are facing this issue, please open a support case with Appian.

Workaround

This section is optional and should only be used as an alternative action if there is a massive technical debt associated with performing the action in the above section for customers (such as upgrading). It can also be used if there is a solution to the issue in the article but is more inconvenient to implement or it causes other undesirable behavior and wouldn’t warrant being an action.

Affected Versions

This article applies to Appian 18.3 and later.

Last Reviewed: July 2019

Tags: logging, installation, application server, windows, infrastructure

DRAFT KB-XXXX Rotatelogs.exe error on Tomcat startup

Daniel DeVeau — Thu, 11 Jul 2019 17:23:18 GMT

Revision 1 posted to Appian Knowledge Base by Daniel DeVeau on 7/11/2019 5:23:18 PM

Symptoms

>When starting Tomcat via start-appserver.bat on Windows,the startup fails with a rotatelogs.exe system error:

The program can't start because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.

Action

Apply the latest hotfix to your Appian installation.
Upgrade to the latest version of Appian.
Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

If there is no action or workaround that resolves the issue, use the following language:

There is no action or workaround currently available for this issue. If you are facing this issue, please open a support case with Appian.

Workaround

Affected Versions

This article applies to Appian 18.3 and later.

Last Reviewed: July 2019

Tags: logging, installation, application server, windows, infrastructure