KB-1971 Hotfix does not keep Java permissions

Rebecca Jonas — Thu, 01 Aug 2019 19:41:27 GMT

Current Revision posted to Appian Knowledge Base by Rebecca Jonas on 8/1/2019 7:41:27 PM

Symptoms

After applying Hotfix Package D/E for Appian version 19.1 or Hotfix Package B for Appian version 19.2, the following error is observed after starting the Appian engines:

ERROR: JAVA_HOME is set to an invalid directory: /<APPIAN_HOME>/java  Please set the JAVA_HOME variable in your environment to match the location of your Java installation.

Cause

The hotfixes mentioned above modify the permissions of the contents of <APPIAN_HOME>/java to not have execute privileges.

This issue has been reported to the Appian Product Team. The reference number for this issue is INFRA-8773.

Workaround

Run the following command in <APPIAN_HOME> after applying the hotfix:

chmod +x ./java/bin/*

Affected Versions

This article applies to self-managed Appian installations using the out of the box Java distribution on the following hotfixes:

Appian version 19.1 Hotfix Package D and E
Appian version 19.2 Hotfix Package B

Tags: known issues, java, engines, search server, data-server, infrastructure, open issues, hotfix

DRAFT KB-XXXX Hotfix does not keep java permissions

Rebecca Jonas — Thu, 01 Aug 2019 17:54:39 GMT

Revision 7 posted to Appian Knowledge Base by Rebecca Jonas on 8/1/2019 5:54:39 PM

Symptoms

After applying Hotfix Package D/E for Appian version 19.1 or Hotfix Package B for Appian version 19.2, the following error is observed after starting the Appian engines:

ERROR: JAVA_HOME is set to an invalid directory: /<APPIAN_HOME>/java 
Please set the JAVA_HOME variable in your environment to match the location of your Java installation.

Cause

The hotfixes mentioned above modify the permissions of the contents of <APPIAN_HOME>/java to not have execute privileges.

This issue has been reported to the Appian Product Team. The reference number for this issue is INFRA-8773.

Workaround

Run the following command in <APPIAN_HOME> after applying the hotfix:

chmod +x ./java/bin/*

Affected Versions

This article applies to on-premise Appian installations using the out of the box java distribution on the following hotfixes:

Appian version 19.1 Hotfix Package D and E
Appian version 19.2 Hotfix Package B

Tags: known issues, java, engines, search server, data-server, infrastructure, open issues, hotfix

DRAFT KB-XXXX Hotfix does not keep java permissions

Rebecca Jonas — Thu, 01 Aug 2019 17:52:15 GMT

Revision 6 posted to Appian Knowledge Base by Rebecca Jonas on 8/1/2019 5:52:15 PM

Symptoms

After applying Hotfix Package D/E for Appian version 19.1 or Hotfix Package B for Appian version 19.2, the following error is observed after starting the Appian engines:

ERROR: JAVA_HOME is set to an invalid directory: /<APPIAN_HOME>/java 
Please set the JAVA_HOME variable in your environment to match the location of your Java installation.

Cause

The hotfixes mentioned above modify the permissions of the contents of <APPIAN_HOME>/java to not have execute privileges.

This issue has been reported to the Appian Product Team. The reference number for this issue is INFRA-8773.

Workaround

Run the following command in <APPIAN_HOME> after installing the hotfix:

chmod +x ./java/bin/*

Affected Versions

This article applies to on-premise Appian installations using the out of the box java distribution on the following hotfixes:

Appian version 19.1 Hotfix Package D and E
Appian version 19.2 Hotfix Package B

Tags: known issues, java, engines, search server, data-server, infrastructure, open issues, hotfix

DRAFT KB-XXXX Hotfix does not keep java permissions

Rebecca Jonas — Thu, 01 Aug 2019 17:51:15 GMT

Revision 5 posted to Appian Knowledge Base by Rebecca Jonas on 8/1/2019 5:51:15 PM

Symptoms

After applying Hotfix Package D/E for Appian version 19.1 or Hotfix Package B for Appian version 19.2, the following error is observed after starting the Appian engines:

ERROR: JAVA_HOME is set to an invalid directory: /<APPIAN_HOME>/java 
Please set the JAVA_HOME variable in your environment to match the location of your Java installation.

Cause

The hotfixes mentioned above modify the permissions of the contents of <APPIAN_HOME>/java to not have execute privileges.

This issue has been reported to the Appian Product Team. The reference number for this issue is INFRA-8773.

Action

Run the following command in <APPIAN_HOME> after installing the hotfix:

chmod +x ./java/bin/*

Affected Versions

This article applies to on-premise Appian installations using the out of the box java distribution on the following hotfixes:

Appian version 19.1 Hotfix Package D and E
Appian version 19.2 Hotfix Package B

Tags: known issues, java, engines, search server, data-server, infrastructure, open issues, hotfix

DRAFT KB-XXXX Hotfix does not keep java permissions

Rebecca Jonas — Thu, 01 Aug 2019 17:45:31 GMT

Revision 4 posted to Appian Knowledge Base by Rebecca Jonas on 8/1/2019 5:45:31 PM

Symptoms

After applying Hotfix Package D/E for Appian version 19.1 or Hotfix Package B for Appian version 19.2, the following error is observed after starting the Appian engines:

ERROR: JAVA_HOME is set to an invalid directory: /<APPIAN_HOME>/java 
Please set the JAVA_HOME variable in your environment to match the location of your Java installation.

Cause

The hotfixes mentioned above modify the permissions of the contents of <APPIAN_HOME>/java to not have execute privileges.

This issue has been reported to the Appian Product Team. The reference number for this issue is INFRA-8773.

Action

Run the following command in <APPIAN_HOME> after installing the hotfix:

chmod +x ./java/bin/*

Affected Versions

This article applies to the following hotfixes:

Appian version 19.1 Hotfix Package D and E
Appian version 19.2 Hotfix Package B

Tags: known issues, java, engines, search server, data-server, infrastructure, open issues, hotfix

DRAFT KB-XXXX Hotfix does not keep java permissions

Gina Bhojani — Thu, 01 Aug 2019 17:20:21 GMT

Revision 3 posted to Appian Knowledge Base by Gina Bhojani on 8/1/2019 5:20:21 PM

Symptoms

After applying the Hotfix D/E for Appian version 19.1 or Hotfix Package B for version 19.2, the following error is observed after starting the Appian engines:

ERROR: JAVA_HOME is set to an invalid directory: /<APPIAN_HOME>/java 
Please set the JAVA_HOME variable in your environment to match the location of your Java installation.

Cause

The hotfix mentioned above modifies the permissions of the contents of <APPIAN_HOME>/java to not have execute privileges.

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-138566.

Action

Run the following command in <APPIAN_HOME> after installing a hotfix:

chmod +x ./java/bin/*

Affected Versions

This article applies to the following hotfixes:

Hotfix Package D or E on Appian version 19.1
Hotfix Package B on Appian version 19.2

Tags: known issues, java, engines, search server, data-server, open issues, hotfix

DRAFT KB-XXXX Hotfix Zip Process does not keep permissions

Gina Bhojani — Thu, 01 Aug 2019 17:17:45 GMT

Revision 2 posted to Appian Knowledge Base by Gina Bhojani on 8/1/2019 5:17:45 PM

Symptoms

After applying the Hotfix D/E for Appian version 19.1 or Hotfix Package B for version 19.2, the following error is observed after starting the Appian engines:

ERROR: JAVA_HOME is set to an invalid directory: /<APPIAN_HOME>/java 
Please set the JAVA_HOME variable in your environment to match the location of your Java installation.

Cause

The hotfix mentioned above modifies the permissions of the contents of <APPIAN_HOME>/java to not have execute privileges.

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-138566.

Action

Run the following command in <APPIAN_HOME> after installing a hotfix:

chmod +x ./java/bin/*

Affected Versions

This article applies to the following hotfixes:

Hotfix Package D or E on Appian version 19.1
Hotfix Package B on Appian version 19.2

Tags: known issues, java, engines, search server, data-server, open issues, hotfix

DRAFT KB-XXXX Hotfix Zip Process does not keep permissions

Gina Bhojani — Thu, 01 Aug 2019 17:17:24 GMT

Revision 1 posted to Appian Knowledge Base by Gina Bhojani on 8/1/2019 5:17:24 PM

Symptoms

After applying the Hotfix D/E for Appian version 19.1 or Hotfix Package B for version 19.2, the following error is observed after starting the Appian engines:

ERROR: JAVA_HOME is set to an invalid directory: /<APPIAN_HOME>/java 
Please set the JAVA_HOME variable in your environment to match the location of your Java installation.

Cause

The hotfix mentioned above modifies the permissions of the contents of <APPIAN_HOME>/java to not have execute privileges.

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-138566.

Action

Run the following command in <APPIAN_HOME> after installing a hotfix:

chmod +x ./java/bin/*

Affected Versions

This article applies to the following hotfixes:

Hotfix Package D or E on Appian version 19.1
Hotfix Package B on Appian version 19.2

Tags: known issues, java, engines, search server, data-server, open issues, hotfix