KB-1985 Current user activity fails to clear even after the user has logged out

Parmida Borhani — Fri, 30 Aug 2019 03:51:33 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 8/30/2019 3:51:33 AM

Symptoms

After logging out of the environment, the Current User Activity page in the Admin Console continues to show that the user is still active. In the screenshot below taken on August 20th, we see user activity that is months old still listed.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

Execute the following command to resolve the issue:

Linux

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

Windows

Note: Run the command in PowerShell or Command Prompt (cmd.exe), if it is configured to run as PowerShell.

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

Verify that the following message appears after running the above command:

{"took":X"timed_out":false,"total":X,"deleted":X,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: known issues, application server, admin console, current user activity, infrastructure, open issues

KB-1985 Current user activity fails to clear even after the user has logged out

Parmida Borhani — Fri, 30 Aug 2019 03:51:33 GMT

Revision 22 posted to Appian Knowledge Base by Parmida Borhani on 8/30/2019 3:51:33 AM

Symptoms

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

Execute the following command to resolve the issue:

Linux

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

Windows

Note: Run the command in PowerShell or Command Prompt (cmd.exe), if it is configured to run as PowerShell.

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

Verify that the following message appears after running the above command:

{"took":X"timed_out":false,"total":X,"deleted":X,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: known issues, application server, admin console, current user activity, infrastructure, open issues

KB-1985 Current user activity fails to clear even after the user has logged out

Parmida Borhani — Fri, 30 Aug 2019 03:51:11 GMT

Revision 21 posted to Appian Knowledge Base by Parmida Borhani on 8/30/2019 3:51:11 AM

Symptoms

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

Execute the following command to resolve the issue:

Linux

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

Windows

Note: Run the command in PowerShell or Command Prompt (cmd.exe), if it is configured to run as PowerShell.

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

Verify that the following message appears after running the above command:

{"took":X"timed_out":false,"total":X,"deleted":X,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: known issues, application server, user activity, admin console, infrastructure, open issues

DRAFT KB - XXXX Current user activity fails to clear even after the user has logged out

Parmida Borhani — Fri, 30 Aug 2019 03:49:36 GMT

Revision 20 posted to Appian Knowledge Base by Parmida Borhani on 8/30/2019 3:49:36 AM

Symptoms

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

Execute the following command to resolve the issue:

Linux

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

Windows

Note: Run the command in PowerShell or Command Prompt (cmd.exe), if it is configured to run as PowerShell.

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

Verify that the following message appears after running the above command:

{"took":X"timed_out":false,"total":X,"deleted":X,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: known issues, application server, infrastructure, open issues

DRAFT KB - XXXX Current user activity fails to clear even after the user has logged out

Parmida Borhani — Fri, 30 Aug 2019 03:44:31 GMT

Revision 19 posted to Appian Knowledge Base by Parmida Borhani on 8/30/2019 3:44:31 AM

Symptoms

After logging out of the environment, the Current User Activity page in the Admin Console continues to show that the user is still active. In the example below, the current date was August 20th, but we see user activity older than one month still listed.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

Execute the following command to resolve the issue:

Linux

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

Windows

Note: Run the command in PowerShell or Command Prompt (cmd.exe), if it is configured to run as PowerShell.

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

Verify that the following message appears after running the above command:

{"took":X"timed_out":false,"total":X,"deleted":X,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: known issues, application server, infrastructure, open issues

DRAFT KB - XXXX Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Thu, 29 Aug 2019 15:15:44 GMT

Revision 18 posted to Appian Knowledge Base by Anirudh Rathi on 8/29/2019 3:15:44 PM

Symptoms

After logging out of the environment, the Current User Activity page in the Admin Console continues to show that the user is still active. The below screesnhot which was taken on 08/20 we see user activities from 06/07.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

Execute the following command to resolve the issue:

Linux

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

Windows

Note: Run the command in PowerShell or Command Prompt (cmd.exe), if it is configured to run as PowerShell.

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

Verify that the following message appears after running the above command:

{"took":X"timed_out":false,"total":X,"deleted":X,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: known issues, application server, infrastructure, open issues

DRAFT KB - XXXX Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Thu, 29 Aug 2019 15:14:01 GMT

Revision 17 posted to Appian Knowledge Base by Anirudh Rathi on 8/29/2019 3:14:01 PM

Symptoms

After logging out of the environment, the Current User Activity page in the Admin Console continues to show that the user is still active. In the below screenshot on 08/20 we see user activities from 06/07.

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

Execute the following command to resolve the issue:

Linux

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

Windows

Note: Run the command in PowerShell or Command Prompt (cmd.exe), if it is configured to run as PowerShell.

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

Verify that the following message appears after running the above command:

{"took":X"timed_out":false,"total":X,"deleted":X,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: known issues, application server, infrastructure, open issues

DRAFT KB - XXXX Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Thu, 29 Aug 2019 15:12:56 GMT

Revision 16 posted to Appian Knowledge Base by Anirudh Rathi on 8/29/2019 3:12:56 PM

Symptoms

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

Execute the following command to resolve the issue:

Linux

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

Windows

Note: Run the command in PowerShell or Command Prompt (cmd.exe), if it is configured to run as PowerShell.

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

Verify that the following message appears after running the above command:

{"took":X"timed_out":false,"total":X,"deleted":X,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: known issues, application server, infrastructure

DRAFT INT - XXXX Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Wed, 28 Aug 2019 18:13:22 GMT

Revision 15 posted to Appian Knowledge Base by Anirudh Rathi on 8/28/2019 6:13:22 PM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

If it is a Linux install, run the following command:

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

If it is a windows install, run the following command:

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

The above commands should print the following:

{"took":X"timed_out":false,"total":X,"deleted":X,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: known issues, application server, infrastructure

DRAFT INT - XXXX Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Tue, 27 Aug 2019 19:47:10 GMT

Revision 14 posted to Appian Knowledge Base by Anirudh Rathi on 8/27/2019 7:47:10 PM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

While Product Engineering releases a fix for this bug, use the workaround to resolve the issue.

Workaround

If it is a Linux install, run the following command:

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

If it is a windows install, run the following command:

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

The above commands should print the following:

{"took":X"timed_out":false,"total":X,"deleted":X,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: known issues, application server, infrastructure

DRAFT INT - XXXX Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Tue, 27 Aug 2019 19:40:07 GMT

Revision 13 posted to Appian Knowledge Base by Anirudh Rathi on 8/27/2019 7:40:07 PM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

While Product Engineering releases a fix for this bug, use the workaround to resolve the issue.

Workaround

If it is a Linux install, run the following command:

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

If it is a windows install, run the following command:

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

The above commands should print the following:

{"took":X"timed_out":false,"total":X,"deleted":X,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: application server, infrastructure

DRAFT INT - XXXX Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Tue, 27 Aug 2019 19:38:27 GMT

Revision 12 posted to Appian Knowledge Base by Anirudh Rathi on 8/27/2019 7:38:27 PM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-139529.

Action

While Product Engineering releases a fix for this bug, use the workaround to resolve the issue.

Workaround

Run the following command for a Linux install:

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

Run the following command for a Windows install:

Invoke-RestMethod -Method Post -Uri "http://localhost:9200/user-activity/_delete_by_query" -Header @{"Authorization" = "Basic YWRtaW46YQ=="} -Body '{ "query": { "match_all": {} } }' -ContentType "application/json"

The above command should print the following:

{"took":12,"timed_out":false,"total":39,"deleted":39,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: application server, infrastructure

DRAFT INT - XXXX Current user activity fails to clear even after the user has logged out

Rebecca Jonas — Mon, 26 Aug 2019 20:55:51 GMT

Revision 11 posted to Appian Knowledge Base by Rebecca Jonas on 8/26/2019 8:55:51 PM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This happens due to a bug in the product which is tracked in AN-139529.

Action

While Product Engineering releases a fix for this bug, use the workaround to resolve the issue.

Workaround

Run the following command on the back end for a Linux or Windows install:

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

The above command should print the following:

{"took":12,"timed_out":false,"total":39,"deleted":39,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: application server, infrastructure

DRAFT INT - XXXX Current user activity fails to clear even after the user has logged out

Rebecca Jonas — Mon, 26 Aug 2019 20:53:47 GMT

Revision 10 posted to Appian Knowledge Base by Rebecca Jonas on 8/26/2019 8:53:47 PM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This happens due to a bug in the product which is tracked in AN-139529.

Action

While Product Engineering releases a fix for this bug, use the workaround to resolve the issue.

Workaround

Run the following command on the back end for a Linux or Windows install:

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

The above command should print something like the following:

{"took":12,"timed_out":false,"total":39,"deleted":39,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: application server, infrastructure

DRAFT INT - XXXX Current user activity fails to clear even after the user has logged out

Rebecca Jonas — Mon, 26 Aug 2019 20:52:44 GMT

Revision 9 posted to Appian Knowledge Base by Rebecca Jonas on 8/26/2019 8:52:44 PM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This happens due to a bug in the product which is tracked in AN-139529.

Action

While Product Engineering releases a fix for this bug, use the workaround to resolve the issue.

Workaround

Run the following command on the back end for a Linux or Windows install:

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

The above command should print somewhat similar output:

{"took":12,"timed_out":false,"total":39,"deleted":39,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: application server, infrastructure

DRAFT INT - XXXX Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Mon, 26 Aug 2019 11:40:50 GMT

Revision 8 posted to Appian Knowledge Base by Anirudh Rathi on 8/26/2019 11:40:50 AM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This happens due to a bug in the product which is tracked in AN-139529.

Action

While Product Engineering releases a fix for this bug, use the workaround to resolve the issue.

Workaround

Run the following command on backend for a Linux or Windows install:

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

The above command should print somewhat similar output:

{"took":12,"timed_out":false,"total":39,"deleted":39,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: application server, infrastructure

DRAFT INT - XXXX Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Mon, 26 Aug 2019 11:40:18 GMT

Revision 7 posted to Appian Knowledge Base by Anirudh Rathi on 8/26/2019 11:40:18 AM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This happens due to a bug in the product which is tracked in AN-139529.

Action

While Product Engineering releases a fix for this bug, use the workaround to resolve the issue.

Workaround

Run the following command on backend for a Linux or windows install:

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

The above command should print somewhat similar output:

{"took":12,"timed_out":false,"total":39,"deleted":39,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: application server, infrastructure

DRAFT INT - XXXX Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Mon, 26 Aug 2019 11:39:33 GMT

Revision 6 posted to Appian Knowledge Base by Anirudh Rathi on 8/26/2019 11:39:33 AM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This happens due to a bug in the product which is tracked in AN-139529.

Action

While Product Engineering releases a fix for this bug, use the workaround to resolve the issue.

Workaround

Run the following command on backend for a Linux or windows install:

curl -XPOST --header "Authorization: Basic YWRtaW46YQ" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

Run the following command on backend for a Linux or windows install:

{"took":12,"timed_out":false,"total":39,"deleted":39,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: application server, infrastructure

DRAFT INT - XXXX Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Sun, 25 Aug 2019 00:52:34 GMT

Revision 5 posted to Appian Knowledge Base by Anirudh Rathi on 8/25/2019 12:52:34 AM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This happens due to a bug in the product which is tracked in AN-13952.

Action

While Product Engineering releases a fix for this bug, use the workaround to resolve the issue.

Workaround

Run the following command on backend:

curl -XPOST --header "Authorization: Basic <Same as KB Article>" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

The above command should print somewhat similar output:

{"took":12,"timed_out":false,"total":39,"deleted":39,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: application server, infrastructure

Current user activity fails to clear even after the user has logged out

Anirudh Rathi — Sun, 25 Aug 2019 00:52:17 GMT

Revision 4 posted to Appian Knowledge Base by Anirudh Rathi on 8/25/2019 12:52:17 AM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This happens due to a bug in the product which is tracked in AN-13952.

Action

While Product Engineering releases a fix for this bug, use the workaround to resolve the issue.

Workaround

Run the following command on backend:

curl -XPOST --header "Authorization: Basic <Same as KB Article>" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

The above command should print somewhat similar output:

{"took":12,"timed_out":false,"total":39,"deleted":39,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: application server, infrastructure

Current user activity fail to clear even after the user has logged out

Anirudh Rathi — Sun, 25 Aug 2019 00:48:50 GMT

Revision 3 posted to Appian Knowledge Base by Anirudh Rathi on 8/25/2019 12:48:50 AM

Symptoms

Current User Activity on admin console fails to clear:

Cause

This happens due to a bug in the product which is tracked in AN-13952.

Action

While Product Engineering release a fix for this bug use the workaround to resolve this issue.

Workaround

Run the following command on backend:

curl -XPOST --header "Authorization: Basic <Same as KB Article>" "localhost:9200/user-activity/_delete_by_query" -H 'Content-Type: application/json' -d' { "query": { "match_all": {} } }'

The above command should print somewhat similar output:

{"took":12,"timed_out":false,"total":39,"deleted":39,"batches":1,"version_conflicts":0,"noops":0,"retries":{"bulk":0,"search":0},"throttled_millis":0,"requests_per_second":-1.0,"throttled_until_millis":0,"failures":[]}w

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2019

Tags: application server, infrastructure