KB-1989 Process sizing sheet is not populated in the Appian Health Check report

Elly Meng — Mon, 28 Aug 2023 21:02:50 GMT

Current Revision posted to Appian Knowledge Base by Elly Meng on 8/28/2023 9:02:50 PM

Symptoms

The process sizing sheet in the Appian Health Check report is not populated:

The following error is observed in the application server log:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Additionally, the Summary tab shows the ProcessModelSizingCollector (plugin) under the Collection Errors section:

Cause

This error can occur if the processes execution engines are large in size and the Appian Health Check is unable to fetch the process information within two minutes.

Action

Archive or delete unnecessary processes in the environment to reduce the size of the process execution engines. If necessary, the sizing script can be used to manually obtain a report of the processes in the environment.

Note: The report generated by the sizing script is not as detailed as the report generated by the Appian Health Check.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2023

Tags: Process, health check, engines, sizing, infrastructure

KB-1989 Process sizing sheet is not populated in the Appian Health Check report

Parmida Borhani — Wed, 30 Oct 2019 05:40:02 GMT

Revision 15 posted to Appian Knowledge Base by Parmida Borhani on 10/30/2019 5:40:02 AM

Symptoms

The process sizing sheet in the Appian Health Check report is not populated:

The following error is observed in the application server log:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Additionally, the Summary tab shows the ProcessModelSizingCollector (plugin) under the Collection Errors section:

Cause

This error can occur if the processes execution engines are large in size and the Appian Health Check is unable to fetch the process information within two minutes.

Action

Note: The report generated by the sizing script is not as detailed as the report generated by the Appian Health Check.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: October 2019

Tags: Process, health check, engines, sizing, infrastructure

KB-1989 Process sizing sheet is not populated in the Appian Health Check report

Parmida Borhani — Wed, 30 Oct 2019 05:39:06 GMT

Revision 14 posted to Appian Knowledge Base by Parmida Borhani on 10/30/2019 5:39:06 AM

Symptoms

The process sizing sheet in the Appian Health Check report is not populated:

The following error is observed in the application server log:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused
Additionally, the Summary tab shows the ProcessModelSizingCollector (plugin) under the Collection Errors section:

Cause

This error can occur if the processes execution engines are large in size and the Appian Health Check is unable to fetch the process information within two minutes.

Action

Note: The report generated by the sizing script is not as detailed as the report generated by the Appian Health Check.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: October 2019

Tags: Process, health check, engines, sizing, infrastructure

KB-1989 Process sizing sheet is not populated in the Appian Health Check report

Parmida Borhani — Fri, 06 Sep 2019 02:17:50 GMT

Revision 12 posted to Appian Knowledge Base by Parmida Borhani on 9/6/2019 2:17:50 AM

Symptoms

The process sizing sheet in the Appian Health Check report is not populated:

The following error is observed in the application server log:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Cause

This error can occur if the processes execution engines are large in size and the Appian Health Check is unable to fetch the process information within two minutes.

Action

Note: The report generated by the sizing script is not as detailed as the report generated by the Appian Health Check.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: Process, health check, engines, sizing, infrastructure

KB-1989 Process sizing sheet is not populated in the Appian Health Check report

Parmida Borhani — Fri, 06 Sep 2019 02:17:50 GMT

Revision 13 posted to Appian Knowledge Base by Parmida Borhani on 9/6/2019 2:17:50 AM

Symptoms

The process sizing sheet in the Appian Health Check report is not populated:

The following error is observed in the application server log:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Cause

This error can occur if the processes execution engines are large in size and the Appian Health Check is unable to fetch the process information within two minutes.

Action

Note: The report generated by the sizing script is not as detailed as the report generated by the Appian Health Check.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: Process, health check, engines, sizing, infrastructure

KB-XXXX Process sizing sheet is not populated in the Appian Health Check report

Parmida Borhani — Fri, 06 Sep 2019 02:09:48 GMT

Revision 11 posted to Appian Knowledge Base by Parmida Borhani on 9/6/2019 2:09:48 AM

Symptoms

The process sizing sheet in the Appian Health Check report is not populated:

The following error is observed in the application server log:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Cause

This error can occur if the processes execution engines are large in size and the Appian Health Check is unable to fetch the process information within two minutes.

Action

Note: The report generated by the sizing script is not as detailed as the report generated by the Appian Health Check.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: Process, health check, engines, sizing, infrastructure

KB-XXXX Process sizing sheet is not populated in the Appian Health Check report

Richard Luong — Wed, 04 Sep 2019 06:45:44 GMT

Revision 10 posted to Appian Knowledge Base by Richard Luong on 9/4/2019 6:45:44 AM

Symptoms

The process sizing report in the Appian Health Check report is not populated and the application server log prints the following error:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Screenshot of an Appian Health Check report that does not have the process sizing report populated:

Cause

This error can occur if the processes execution engines are large in size and the Appian Health Check is unable to fetch the process information within two minutes.

Action

Archive or delete unnecessary processes in the environment to reduce the size of the process execution engines.

If necessary, the sizing script can be used to manually obtain a report of the processes in the environment.

Note: The report generated by the sizing script is not as detailed as the report generated by the Appian Health Check.

Affected Versions

This article applies to all versions of Appian compatible.

Tags: Process, health check, engines, sizing, infrastructure

KB-XXXX Process sizing sheet is not populated in the Appian Health Check report

Richard Luong — Wed, 04 Sep 2019 06:45:23 GMT

Revision 9 posted to Appian Knowledge Base by Richard Luong on 9/4/2019 6:45:23 AM

Symptoms

The process sizing report in the Appian Health Check report is not populated and the application server log prints the following error:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Screenshot of an Appian Health Check report that does not have the process sizing report populated.

Cause

This error can occur if the processes execution engines are large in size and the Appian Health Check is unable to fetch the process information within two minutes.

Action

Archive or delete unnecessary processes in the environment to reduce the size of the process execution engines.

If necessary, the sizing script can be used to manually obtain a report of the processes in the environment.

Note: The report generated by the sizing script is not as detailed as the report generated by the Appian Health Check.

Affected Versions

This article applies to all versions of Appian compatible.

Tags: Process, health check, engines, sizing, infrastructure

KB-XXXX Process sizing sheet is not populated in the Appian Health Check report

Richard Luong — Wed, 04 Sep 2019 06:38:05 GMT

Revision 8 posted to Appian Knowledge Base by Richard Luong on 9/4/2019 6:38:05 AM

Symptoms

The process sizing report in the Appian Health Check report is not populated and the application server log prints the following error:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Cause

This error can occur if the processes execution engines are large in size and the Appian Health Check is unable to fetch the process information within two minutes.

Action

Archive or delete unnecessary processes in the environment to reduce the size of the process execution engines.

If necessary, the sizing script can be used to manually obtain a report of the processes in the environment.

Note: The report generated by the sizing script is not as detailed as the report generated by the Appian Health Check.

Affected Versions

This article applies to all versions of Appian compatible.

Tags: Process, health check, engines, sizing, infrastructure

KB-XXXX Process sizing report is not populated in the Appian Health Check report

Richard Luong — Wed, 04 Sep 2019 05:43:12 GMT

Revision 7 posted to Appian Knowledge Base by Richard Luong on 9/4/2019 5:43:12 AM

Symptoms

The process sizing report in the Appian Health Check report is not populated.
The application server log prints the following error:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Cause

The process execution engines are very large and the call used by the Appian Health Check is unable to fetch the process information within two minutes.

Action

Archive or delete unnecessary processes in the environment to reduce the size of the process execution engines.

Workaround

Use the sizing script to manually obtain a report of the processes in the environment.

Note: The sizing script report is not as detailed as the report generated is not as detailed as the process sizing report generated by the Appian Health Check.

Affected Versions

This article applies to all versions of Appian compatible with the Appian Health Check.

Tags: engines, infrastructure

KB-XXXX Process model details missing from health check report

Richard Luong — Wed, 04 Sep 2019 05:42:17 GMT

Revision 6 posted to Appian Knowledge Base by Richard Luong on 9/4/2019 5:42:17 AM

Symptoms

The process sizing report in the Appian Health Check report is not populated.
The application server log prints the following error:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Cause

The process execution engines are very large and the call used by the Appian Health Check is unable to fetch the process information within two minutes.

Action

Archive or delete unnecessary processes in the environment to reduce the size of the process execution engines.

Workaround

Use the sizing script to manually obtain a report of the processes in the environment.

Note: The sizing script report is not as detailed as the report generated is not as detailed as the process sizing report generated by the Appian Health Check.

Affected Versions

This article applies to all versions of Appian compatible with the Appian Health Check.

Tags: engines, infrastructure

KB-XXXX Process model details missing from health check report

Richard Luong — Wed, 04 Sep 2019 05:41:48 GMT

Revision 5 posted to Appian Knowledge Base by Richard Luong on 9/4/2019 5:41:48 AM

Symptoms

The process sizing report in the Appian Health Check report is not populated.
The application server log prints the following error:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Cause

The process execution engines are very large and the call used by the Appian Health Check is unable to fetch the process information within two minutes.

Action

Archive or delete unnecessary processes in the environment to reduce the size of the process execution engines.

Workaround

Use the sizing script to manually obtain a report of the processes in the environment.

Note: The sizing script report is not as detailed as the report generated is not as detailed as the process sizing report generated by the health check.

Affected Versions

This article applies to all versions of Appian compatible with the Appian Health Check.

Tags: engines, infrastructure

KB-XXXX Process model details missing from health check report

Richard Luong — Wed, 04 Sep 2019 05:40:30 GMT

Revision 4 posted to Appian Knowledge Base by Richard Luong on 9/4/2019 5:40:30 AM

Symptoms

Process sizing report in the Appian Health Check report is not populated.
The application server log prints the following error:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Cause

The process execution engines are very large and the call used by the Appian Health Check is unable to fetch the process information within two minutes.

Action

Archive or delete unnecessary processes in the environment to reduce the size of the process execution engines.

Workaround

Use the sizing script to manually obtain a report of the processes in the environment.

Note: The sizing script report is not as detailed as the report generated is not as detailed as the process sizing report generated by the health check.

Affected Versions

This article applies to all versions of Appian compatible with the Appian Health Check.

Tags: engines, infrastructure

KB-XXXX Process model details missing from health check report

Richard Luong — Wed, 04 Sep 2019 05:38:31 GMT

Revision 3 posted to Appian Knowledge Base by Richard Luong on 9/4/2019 5:38:31 AM

Symptoms

Process sizing report in the health check report is not populated.
The application server log prints the following:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector 
... 
Caused by: java.net.ConnectException: Connection refused

Cause

The process execution engines are very large and the query to fetch process information times out after two minutes.

Action

Archive or delete unnecessary processes in the environment to reduce the size of the process execution engines.

Workaround

Use the sizing script to manually obtain a report of the processes in the environment.

Note: The sizing script report is not as detailed as the report generated is not as detailed as the process sizing report generated by the health check.

Affected Versions

This article applies to all versions of Appian compatible with the health check.

Tags: engines, infrastructure

KB-XXXX Process model details missing from health check report

Richard Luong — Wed, 04 Sep 2019 05:37:55 GMT

Revision 2 posted to Appian Knowledge Base by Richard Luong on 9/4/2019 5:37:55 AM

Symptoms

Process sizing report in the health check report is not populated.
The application server log prints the following:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector ... Caused by: java.net.ConnectException: Connection refused

Cause

The process execution engines are very large and the query to fetch process information times out after two minutes.

Action

Archive or delete unnecessary processes in the environment to reduce the size of the process execution engines.

Workaround

Use the sizing script to manually obtain a report of the processes in the environment.

Note: The sizing script report is not as detailed as the report generated is not as detailed as the process sizing report generated by the health check.

Affected Versions

This article applies to all versions of Appian compatible with the health check.

Tags: engines, infrastructure

KB-XXXX Process model details missing from health check report

Richard Luong — Wed, 04 Sep 2019 04:50:30 GMT

Revision 1 posted to Appian Knowledge Base by Richard Luong on 9/4/2019 4:50:30 AM

Symptoms

Process sizing report in the health check report is not populated.
The application server log prints the following:

ERROR com.appiancorp.tools.labs.collection.DataCollectionController - Problem running collector com.appiancorp.plugins.labs.collectors.ProcessModelSizingCollector ... Caused by: java.net.ConnectException: Connection refused

Cause

The process execution engine is very large and the query to fetch process information from the execution engines times out after two minutes.

Action

Archive or delete unnecessary processes in the environment to reduce the size of the execution engines.

Workaround

Use the sizing script to manually obtain a report of the processes in the environment.

Note: The sizing script report is not as detailed as the report generated is not as detailed as the process sizing report generated by the health check.

Affected Versions

This article applies to all versions of Appian compatible with the health check.

Tags: engines, plugin