KB-2002 Users unable to access Sites due to 403 errors following an upgrade

Parmida Borhani — Wed, 18 Sep 2019 02:28:30 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 9/18/2019 2:28:30 AM

Symptoms

After an upgrade, some users get 403 Access Denied errors when attempting to access various Sites that they normally have access to.

The application server log shows the following error:

Caused by: com.appiancorp.core.expr.exceptions.ExpressionRuntimeException$AppianExceptionProvider: Expression evaluation error [evaluation ID = XXXXXX] : 
The Site [name=“XXX”] does not exist, has been deleted, or you do not have sufficient privileges to access its data. (APNX-1-4198-000)

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-140947.

Action

Select the affected site on Appian Designer.
Click Security.
Save changes, but do not make actual changes to the site security, other than re-saving original security permissions.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: known issues, user interface, installation, upgrade, sites, open issues

KB-2002 Users unable to access Sites due to 403 errors following an upgrade

Parmida Borhani — Wed, 18 Sep 2019 02:28:30 GMT

Revision 11 posted to Appian Knowledge Base by Parmida Borhani on 9/18/2019 2:28:30 AM

Symptoms

After an upgrade, some users get 403 Access Denied errors when attempting to access various Sites that they normally have access to.

The application server log shows the following error:

Caused by: com.appiancorp.core.expr.exceptions.ExpressionRuntimeException$AppianExceptionProvider: Expression evaluation error [evaluation ID = XXXXXX] : 
The Site [name=“XXX”] does not exist, has been deleted, or you do not have sufficient privileges to access its data. (APNX-1-4198-000)

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-140947.

Action

Select the affected site on Appian Designer.
Click Security.
Save changes, but do not make actual changes to the site security, other than re-saving original security permissions.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: known issues, user interface, installation, upgrade, sites, open issues

DRAFT KB-XXXX 403 errors on sites following upgrade

Parmida Borhani — Wed, 18 Sep 2019 02:24:55 GMT

Revision 10 posted to Appian Knowledge Base by Parmida Borhani on 9/18/2019 2:24:55 AM

Symptoms

After an upgrade, some users get 403 Access Denied errors when attempting to access various Sites that they normally have access to.

The application server log shows the following error:

Caused by: com.appiancorp.core.expr.exceptions.ExpressionRuntimeException$AppianExceptionProvider: Expression evaluation error [evaluation ID = XXXXXX] : 
The Site [name=“XXX”] does not exist, has been deleted, or you do not have sufficient privileges to access its data. (APNX-1-4198-000)

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-140947.

Action

Select the affected site on Appian Designer.
Click Security.
Save changes, but do not make actual changes to the site security, other than re-saving original security permissions.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: known issues, user interface, installation, upgrade, sites, open issues

DRAFT KB-XXXX 403 errors on sites following upgrade

Parmida Borhani — Wed, 18 Sep 2019 02:24:45 GMT

Revision 9 posted to Appian Knowledge Base by Parmida Borhani on 9/18/2019 2:24:45 AM

Symptoms

After an upgrade, some users get 403 Access Denied errors when attempting to access various sites that they normally have access to.

The application server log shows the following error:

Caused by: com.appiancorp.core.expr.exceptions.ExpressionRuntimeException$AppianExceptionProvider: Expression evaluation error [evaluation ID = XXXXXX] : 
The Site [name=“XXX”] does not exist, has been deleted, or you do not have sufficient privileges to access its data. (APNX-1-4198-000)

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-140947.

Action

Select the affected site on Appian Designer.
Click Security.
Save changes, but do not make actual changes to the site security, other than re-saving original security permissions.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: known issues, user interface, installation, upgrade, sites, open issues

DRAFT KB-XXXX 403 errors on sites following upgrade

Parmida Borhani — Wed, 18 Sep 2019 02:21:44 GMT

Revision 8 posted to Appian Knowledge Base by Parmida Borhani on 9/18/2019 2:21:44 AM

Symptoms

After an upgrade, some users get 403 Access Denied errors when attempting to access various sites that they normally have access to.

The application server log shows the following error:

Caused by: com.appiancorp.core.expr.exceptions.ExpressionRuntimeException$AppianExceptionProvider: Expression evaluation error [evaluation ID = XXXXXX] : 
The Site [name=“XXX”] does not exist, has been deleted, or you do not have sufficient privileges to access its data. (APNX-1-4198-000)

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-140947.

Action

Select the affected site on Appian Designer.
Click Security.
Save changes, but do not make actual changes to the site security, other than re-saving original security permissions.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: known issues, user interface, upgrade, sites, open issues

DRAFT KB-XXXX 403 errors on sites following upgrade

Gina Bhojani — Thu, 12 Sep 2019 14:04:31 GMT

Revision 7 posted to Appian Knowledge Base by Gina Bhojani on 9/12/2019 2:04:31 PM

Symptoms

After an upgrade, some users get 403 Access Denied errors when attempting to access various sites that they have access to, even when these users can see the sites in the navigation menu.

The application server log shows the following error:

Caused by: com.appiancorp.core.expr.exceptions.ExpressionRuntimeException$AppianExceptionProvider: Expression evaluation error [evaluation ID = XXXXXX] : 
The Site [name=“XXX”] does not exist, has been deleted, or you do not have sufficient privileges to access its data. (APNX-1-4198-000)

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-140947.

Action

Select the affected site on Appian Designer.
Click Security.
Save changes, but do not make actual changes to the site security, other than re-saving original security permissions.

Affected Versions

This article applies to all versions of Appian after an upgrade.

Last Reviewed: September 2019

Tags: known issues, user interface, upgrade, sites, open issues

DRAFT KB-XXXX 403 errors on sites following upgrade

Gina Bhojani — Wed, 11 Sep 2019 19:55:28 GMT

Revision 6 posted to Appian Knowledge Base by Gina Bhojani on 9/11/2019 7:55:28 PM

Symptoms

After an upgrade, users in certain groups are testing and seeing their test accounts are no longer able to access certain sites, even when these users can see the sites in the navigation menu.

Users get a 403 Access Denied error when accessing the site.

The application server log shows the following error:

Caused by: com.appiancorp.core.expr.exceptions.ExpressionRuntimeException$AppianExceptionProvider: Expression evaluation error [evaluation ID = XXXXXX] : 
The Site [name=“XXX”] does not exist, has been deleted, or you do not have sufficient privileges to access its data. (APNX-1-4198-000)

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-140947.

Action

Select the affected site on Appian Designer.
Click Security.
Save changes, but do not make actual changes to the site security, other than re-saving original security permissions.

Affected Versions

This article applies to all versions of Appian after an upgrade.

Last Reviewed: September 2019

Tags: known issues, user interface, upgrade, sites, open issues

DRAFT KB-XXXX 403 errors on sites following upgrade

Gina Bhojani — Wed, 11 Sep 2019 14:42:12 GMT

Revision 5 posted to Appian Knowledge Base by Gina Bhojani on 9/11/2019 2:42:12 PM

Symptoms

After an upgrade, users in certain groups are testing and seeing their test accounts are no longer able to access certain sites, even when these users can see the sites in the navigation menu.

Users get a 403 Access Denied error when accessing the site.

The application server log shows the following error:

Caused by: com.appiancorp.core.expr.exceptions.ExpressionRuntimeException$AppianExceptionProvider: Expression evaluation error [evaluation ID = XXXXXX] : 
The Site [name=“XXX”] does not exist, has been deleted, or you do not have sufficient privileges to access its data. (APNX-1-4198-000)

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-140947.

Action

Select the affected site on Appian Designer.
Click Security.
Save changes, but do not make actual changes to the site security, other than re-saving original security permissions.

Affected Versions

This article applies to all versions of Appian after an upgrade.

Tags: known issues, user interface, upgrade, sites, open issues

DRAFT KB-XXXX Sites showing 403 errors for some users after upgrade

Gina Bhojani — Wed, 11 Sep 2019 14:37:39 GMT

Revision 4 posted to Appian Knowledge Base by Gina Bhojani on 9/11/2019 2:37:39 PM

Users are testing and seeing their test accounts are no longer able to access certain sites, even when users can see the sites in the navigation menu.

Symptoms

Users are testing and seeing their test accounts are no longer able to access certain sites, even when users can see the sites in the navigation menu.

Users get a 403 Access Denied error when accessing the site

The application server log shows the following error:

Caused by: com.appiancorp.core.expr.exceptions.ExpressionRuntimeException$AppianExceptionProvider: Expression evaluation error [evaluation ID = XXXXXX] : 
The Site [name=“XXX”] does not exist, has been deleted, or you do not have sufficient privileges to access its data. (APNX-1-4198-000)

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-140947.

Action

Select the affected site on Appian Designer.
Click Security.
Save changes, but do not make actual changes to the site security, other than re-saving original security permissions.

Affected Versions

This article applies to all versions of Appian after an upgrade.

Tags: known issues, user interface, upgrade, sites, open issues

DRAFT KB-XXXX Sites showing 403 errors for some users after upgrade

Gina Bhojani — Wed, 11 Sep 2019 14:35:59 GMT

Revision 3 posted to Appian Knowledge Base by Gina Bhojani on 9/11/2019 2:35:59 PM

Users are testing and seeing their test accounts are no longer able to access certain sites, even when users can see the sites in the navigation menu.

Symptoms

Users are testing and seeing their test accounts are no longer able to access certain sites, even when users can see the sites in the navigation menu.

Users get a 403 Access Denied error when accessing the site

The application server log shows the following error:

Caused by: com.appiancorp.core.expr.exceptions.ExpressionRuntimeException$AppianExceptionProvider: Expression evaluation error [evaluation ID = XXXXXX] : 
The Site [name=“XXX”] does not exist, has been deleted, or you do not have sufficient privileges to access its data. (APNX-1-4198-000)

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-140947.

Action

Select affected site on Appian Designer
Click Security
Save changes
Do not make actual changes to the site security, other than re-saving original security permissions

Affected Versions

This article applies to all versions of Appian after an upgrade.

Tags: user interface, upgrade, sites

DRAFT KB-XXXX Sites showing 403 errors for some users after upgrade

Gina Bhojani — Tue, 10 Sep 2019 21:35:19 GMT

Revision 2 posted to Appian Knowledge Base by Gina Bhojani on 9/10/2019 9:35:19 PM

Users are testing and seeing their test accounts are no longer able to access certain sites, even when users can see the sites in the navigation menu.

Symptoms

Users get a 403 Access Denied error when accessing the site

The application server log shows the following error:

Caused by: com.appiancorp.core.expr.exceptions.ExpressionRuntimeException$AppianExceptionProvider: Expression evaluation error [evaluation ID = XXXXXX] : 
The Site [name=“XXX”] does not exist, has been deleted, or you do not have sufficient privileges to access its data. (APNX-1-4198-000)

Cause

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-140947.

Action

Select affected site on Appian Designer
Click Security
Save changes
Do not make actual changes to the site security, other than re-saving original security permissions

Affected Versions

This article applies to all versions of Appian after an upgrade.

Tags: user interface, upgrade, sites

DRAFT KB-XXXX Sites showing 403 errors for some users after upgrade

Gina Bhojani — Tue, 10 Sep 2019 18:55:23 GMT

Revision 1 posted to Appian Knowledge Base by Gina Bhojani on 9/10/2019 6:55:23 PM

Symptoms

This section is required for this template. All symptoms of the issue, including relevant screenshots and log lines, should be included here. The symptoms should be as descriptive as possible.

Cause

This section is required for this template. When writing a cause for a particular article, ensure the following is taken into consideration:

The cause is concise and does not disclose more information than absolutely necessary.
The cause does not share any Appian source code. Source code for plugins/shared components are fine.
If this is an issue outside of the Appian product and the third-party vendor included documentation referencing the bug, provide their documentation for reference.

For any enhancements/defects, use one of the following as applicable:

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-XXXXX.
This product use case has been logged to the Appian Product Team for consideration to add this functionality in the product. Kindly note it is not Appian Support’s policy to disclose how or when a product use case will be implemented.
This issue has been addressed via AN-XXXXX in Appian X.X Hotfix Package X.
This issue has been addressed via AN-XXXXX in the following hotfixes/versions:
- List each specific hotfix package/version in ascending order by version.
This use case has been incorporated in Appian X.X Hotfix Package X.
This use case has been incorporated in the following versions/hotfixes:
- List each specific hotfix package/version in ascending order by version.

Note: When listing hotfixes, add a hyperlink to the Hotfix documentation for that version.

When logging a product defect, ensure you use the known issues tag as well as the open issues or fixed issues tag, depending if the issue is fixed or not.

If no cause is known and this is not something Engineering can reproduce/needs to know about, then say “The root cause of this issue is currently unknown.” If you use that as your cause, then a valid action must be present.

Action

This section is required for this template and contains the steps to resolve the issue. If an issue in an article is solved by a hotfix and/or major version of Appian, use the following language to indicate that:

Apply the latest hotfix to your Appian installation.
Upgrade to the latest version of Appian.
Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

If there is a product issue with Engineering that is open and a workaround for that issue exists, include it in the Action section until the fix is available. After the fix is made available, use that as a workaround instead.

Otherwise, the content in this section should wholly solve a customer’s issue without producing any undesirable side effects. If there is at least one valid action that doesn’t cause undesirable side effects, all other actions with negative side effects should go in the Workaround section.

If there is no action or workaround that resolves the issue, use the following language:

There is no action or workaround currently available for this issue. If you are facing this issue, please open a support case with Appian.

Workaround

This section is optional and should only be used as an alternative action if there is a massive technical debt associated with performing the action in the above section for customers (such as upgrading). It can also be used if there is a solution to the issue in the article but is more inconvenient to implement or it causes other undesirable behavior and wouldn’t warrant being an action.

Affected Versions

This section includes any relevant version information for Appian or other third/party configurations. Some examples of valid affected versions are as follows:

This article applies to all versions of Appian.
This article applies to Appian 7.11 and later.

Tags: user interface, upgrade, sites