https://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-applicationen-USTelligent Community 12https://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-applicationFri, 13 Sep 2019 03:55:50 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d11fa38d-733c-4a2e-abd5-7db7436a07bbParmida Borhanihttps://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-application#commentsCurrent Revision posted to Appian Knowledge Base by Parmida Borhani on 9/13/2019 3:55:50 AM<br /> <h2>Symptoms</h2> <p>Users using a customized Android version of Appian for Mobile Devices with a hardcoded URL configured are unable to log in and out of the mobile application successfully. Instead, the behavior is as follows:</p> <ol> <li>Logging in initially works as expected.</li> <li>After logging out and logging back in, the user is redirected to the web authentication page for Appian. After re-entering credentials, login is successful.</li> <li>After logging out and logging back in, the user is unable to log in and the following error is observed in the diagnostic logs:</li> </ol> <pre>httpAuth was not defined. Not handling textChange. java.lang.NullPointerException</pre> <h2>Cause</h2> <p>This issue&nbsp;has been addressed in version 19.3 of the Appian for Mobile Devices application for Android.</p> <h2>Action</h2> <p>Use the <a href="https://forum.appian.com/suite/sites/mobile-branding" rel="noopener noreferrer" target="_blank">Mobile Branding</a> application on Appian Forum to request the latest Android build of Appian for Mobile Devices and deploy it to end users using your preferred distribution method.</p> <h2>Affected Versions</h2> <p>This article applies to customized builds of Appian for Mobile Devices 19.2 and earlier.</p> <p>Last Reviewed: September 2019</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: known issues, authentication, fixed issues, android, Mobile</div> https://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-application/revision/5Wed, 11 Sep 2019 13:37:35 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d11fa38d-733c-4a2e-abd5-7db7436a07bbJussi Lundstedthttps://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-application#commentsRevision 5 posted to Appian Knowledge Base by Jussi Lundstedt on 9/11/2019 1:37:35 PM<br /> <h2>Symptoms</h2> <p>Users using a customized Android version of Appian for Mobile Devices with a hardcoded URL configured are unable to log in and out of the mobile application successfully. Instead, the behavior is as follows:</p> <ol> <li>Logging in initially works as expected.</li> <li>After logging out and logging back in, the user is redirected to the web authentication page for Appian. After re-entering credentials, login is successful.</li> <li>After logging out and logging back in, the user is unable to log in and the following error is observed in the diagnostic logs:</li> </ol> <pre>httpAuth was not defined. Not handling textChange. java.lang.NullPointerException</pre> <h2>Cause</h2> <p>This issue&nbsp;has been addressed in version 19.3 of the Appian for Mobile Devices application for Android.</p> <h2>Action</h2> <p>Use the <a href="https://forum.appian.com/suite/sites/mobile-branding" rel="noopener noreferrer" target="_blank">Mobile Branding</a> application on Appian Forum to request the latest Android build of Appian for Mobile Devices and deploy it to end users using your preferred distribution method.</p> <h2>Affected Versions</h2> <p>This article applies to customized builds of Appian for Mobile Devices 19.2 and earlier.</p> <p>Last Reviewed: September 2019</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: known issues, authentication, fixed issues, android, Mobile</div> https://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-application/revision/4Tue, 10 Sep 2019 22:12:47 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d11fa38d-733c-4a2e-abd5-7db7436a07bbJussi Lundstedthttps://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-application#commentsRevision 4 posted to Appian Knowledge Base by Jussi Lundstedt on 9/10/2019 10:12:47 PM<br /> <h2>Symptoms</h2> <p>Users using a customized Android version of Appian for Mobile Devices with a hardcoded URL configured are unable to log in and out of the mobile application successfully. Instead, the behavior is as follows:</p> <ol> <li>Logging in initially works as expected.</li> <li>After logging out and logging back in, the user is redirected to the web authentication page for Appian. After re-entering credentials, login is successful.</li> <li>After logging out and logging back in, the user is unable to log in and the following error is observed in the diagnostic logs:</li> </ol> <pre>httpAuth was not defined. Not handling textChange. java.lang.NullPointerException</pre> <h2>Cause</h2> <p>This issue is&nbsp;resolved in version 19.3 of the Appian for Mobile Devices application for Android.</p> <h2>Action</h2> <p>Use the <a href="https://forum.appian.com/suite/sites/mobile-branding" rel="noopener noreferrer" target="_blank">Mobile Branding</a> application on Appian Forum to request the latest Android build of Appian for Mobile Devices and deploy it to end users using your preferred distribution method.</p> <h2>Affected Versions</h2> <p>This article applies to customized builds of Appian for Mobile Devices 19.2 and earlier that use a hardcoded URL.</p> <p>Last Reviewed: September 2019</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: known issues, authentication, fixed issues, android, Mobile</div> https://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-application/revision/3Tue, 10 Sep 2019 22:11:18 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d11fa38d-733c-4a2e-abd5-7db7436a07bbJussi Lundstedthttps://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-application#commentsRevision 3 posted to Appian Knowledge Base by Jussi Lundstedt on 9/10/2019 10:11:18 PM<br /> <h2>Symptoms</h2> <p>Users using a customized Android version of Appian for Mobile Devices with a hardcoded URL configured are unable to log in and out of the mobile application successfully. Instead, the behavior is as follows:</p> <ol> <li>Logging in initially works as expected.</li> <li>After logging out and logging back in, the user is redirected to the web authentication page for Appian. After re-entering credentials, login is successful.</li> <li>After logging out and logging back in, the user is unable to log in and the following error is observed in the diagnostic logs:</li> </ol> <pre>httpAuth was not defined. Not handling textChange. java.lang.NullPointerException</pre> <h2>Cause</h2> <p>This issue is&nbsp;resolved in version 19.3 of the Appian for Mobile Devices application for Android.</p> <h2>Action</h2> <p>Use the <a href="https://forum.appian.com/suite/sites/mobile-branding" rel="noopener noreferrer" target="_blank">Mobile Branding</a> application on Appian Forum to request the latest Android build of Appian for Mobile Devices and deploy it to end users using your preferred distribution method.</p> <h2>Affected Versions</h2> <p>This article applies to customized builds of Appian for Mobile Devices 19.2 and earlier that use a hardcoded URL.</p> <p>Last Reviewed: September 2019</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: known issues, authentication, fixed issues, android, Mobile</div> https://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-application/revision/2Tue, 10 Sep 2019 22:11:04 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d11fa38d-733c-4a2e-abd5-7db7436a07bbJussi Lundstedthttps://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-application#commentsRevision 2 posted to Appian Knowledge Base by Jussi Lundstedt on 9/10/2019 10:11:04 PM<br /> <h2>Symptoms</h2> <p>Users using a customized Android version of Appian for Mobile Devices with a hardcoded URL configured are unable to log in and out of the mobile application successfully. Instead, the behavior is as follows:</p> <ol> <li>Logging in initially works as expected</li> <li>After logging out and logging back in, the user is redirected to the web authentication page for Appian. After re-entering credentials, login is successful.</li> <li>After logging out and logging back in, the user is unable to log in and the following error is observed in the diagnostic logs:</li> </ol> <pre>httpAuth was not defined. Not handling textChange. java.lang.NullPointerException</pre> <h2>Cause</h2> <p>This issue is&nbsp;resolved in version 19.3 of the Appian for Mobile Devices application for Android.</p> <h2>Action</h2> <p>Use the <a href="https://forum.appian.com/suite/sites/mobile-branding" rel="noopener noreferrer" target="_blank">Mobile Branding</a> application on Appian Forum to request the latest Android build of Appian for Mobile Devices and deploy it to end users using your preferred distribution method.</p> <h2>Affected Versions</h2> <p>This article applies to customized builds of Appian for Mobile Devices 19.2 and earlier that use a hardcoded URL.</p> <p>Last Reviewed: September 2019</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: known issues, authentication, fixed issues, android, Mobile</div> https://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-application/revision/1Tue, 10 Sep 2019 22:10:45 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d11fa38d-733c-4a2e-abd5-7db7436a07bbJussi Lundstedthttps://community.appian.com/support/w/kb/1544/kb-1995-unable-to-log-in-using-a-custom-android-mobile-application#commentsRevision 1 posted to Appian Knowledge Base by Jussi Lundstedt on 9/10/2019 10:10:45 PM<br /> <h2>Symptoms</h2> <p>Users using a customized Android version of Appian for Mobile Devices with a hardcoded URL configured are unable to log in and out of the mobile application successfully. Instead, the behavior is as follows:</p> <ol> <li>Logging in initially works as expected</li> <li>After logging out and logging back in, the user is redirected to the web authentication page for Appian. After re-entering credentials, login is successful.</li> <li>After logging out and logging back in, the user is unable to log in and the following error is observed in the diagnostic logs:</li> </ol> <pre>httpAuth was not defined. Not handling textChange. java.lang.NullPointerException</pre> <h2>Cause</h2> <p>This issue is&nbsp;resolved in version 19.3 of the Appian for Mobile Devices application for Android.</p> <h2>Action</h2> <p>Use the <a href="https://forum.appian.com/suite/sites/mobile-branding" rel="noopener noreferrer" target="_blank">Mobile Branding</a> application on Appian Forum to request the latest Android build of Appian for Mobile Devices and deploy it using your preferred distribution method.</p> <h2>Affected Versions</h2> <p>This article applies to customized builds of Appian for Mobile Devices 19.2 and earlier that use a hardcoded URL.</p> <p>Last Reviewed: September 2019</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: known issues, authentication, fixed issues, android, Mobile</div>