KB-1998 Certificate error when accessing an Appian Cloud site with a custom domain

Parmida Borhani — Sun, 15 Sep 2019 21:43:16 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 9/15/2019 9:43:16 PM

Symptoms

After a domain name change in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Your connection is not private
Attackers might be trying to steal your information from <SITE_DOMAIN> (for example, passwords, messages or credit cards).
NET::ERR_CERT_COMMON_NAME_INVALID

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian Cloud.

Last Reviewed: September 2019

Tags: web browser, Security, Cloud, domain name

KB-1998 Certificate error when accessing an Appian Cloud site with a custom domain

Rebecca Jonas — Fri, 13 Sep 2019 21:43:28 GMT

Revision 16 posted to Appian Knowledge Base by Rebecca Jonas on 9/13/2019 9:43:28 PM

Symptoms

After a domain name in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Your connection is not private
Attackers might be trying to steal your information from <SITE_DOMAIN> (for example, passwords, messages or credit cards).
NET::ERR_CERT_COMMON_NAME_INVALID

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Security, Cloud, domain name

KB-1998 Certificate error when accessing an Appian Cloud site with a custom domain

Rebecca Jonas — Fri, 13 Sep 2019 21:43:28 GMT

Revision 17 posted to Appian Knowledge Base by Rebecca Jonas on 9/13/2019 9:43:28 PM

Symptoms

After a domain name in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Your connection is not private
Attackers might be trying to steal your information from <SITE_DOMAIN> (for example, passwords, messages or credit cards).
NET::ERR_CERT_COMMON_NAME_INVALID

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Security, Cloud, domain name

KB-XXXX-Certificate error when accessing an Appian Cloud site with a custom domain

Rebecca Jonas — Fri, 13 Sep 2019 21:41:19 GMT

Revision 15 posted to Appian Knowledge Base by Rebecca Jonas on 9/13/2019 9:41:19 PM

Symptoms

After a domain name in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Your connection is not private
Attackers might be trying to steal your information from <SITE_DOMAIN> (for example, passwords, messages or credit cards).
NET::ERR_CERT_COMMON_NAME_INVALID

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Security, Cloud, domain name

KB-XXXX-Certificate error when accessing an Appian Cloud site with a custom domain

Rebecca Jonas — Fri, 13 Sep 2019 21:40:12 GMT

Revision 14 posted to Appian Knowledge Base by Rebecca Jonas on 9/13/2019 9:40:12 PM

Symptoms

After a domain name in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Your connection is not private
Attackers might be trying to steal your information from <SITE_DOMAIN> (for example, passwords, messages or credit cards).
NET::ERR_CERT_COMMON_NAME_INVALID

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Security, Cloud, domain name

KB-XXXX-Certificate error when accessing an Appian Cloud site with a custom domain

Rebecca Jonas — Fri, 13 Sep 2019 21:27:14 GMT

Revision 13 posted to Appian Knowledge Base by Rebecca Jonas on 9/13/2019 9:27:14 PM

Symptoms

After a domain name in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Security, Cloud, domain name

KB-XXXX-Certificate error when accessing an Appian Cloud site with a custom domain

Rebecca Jonas — Fri, 13 Sep 2019 21:24:12 GMT

Revision 12 posted to Appian Knowledge Base by Rebecca Jonas on 9/13/2019 9:24:12 PM

Symptoms

After a domain name in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Security, Cloud, domain name

KB-XXXX-Certificate error when accessing an Appian Cloud site with a custom domain

Rebecca Jonas — Fri, 13 Sep 2019 21:22:49 GMT

Revision 11 posted to Appian Knowledge Base by Rebecca Jonas on 9/13/2019 9:22:49 PM

Symptoms

After a domain name in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Security, Cloud, domain name

KB-XXXX-Certificate error when accessing an Appian Cloud site with a custom domain

Anirudh Rathi — Fri, 13 Sep 2019 13:37:22 GMT

Revision 10 posted to Appian Knowledge Base by Anirudh Rathi on 9/13/2019 1:37:22 PM

Symptoms

After a domain name in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Security, Cloud, domain name

KB-XXXX-Certificate error when accessing an Appian Cloud site with a custom domain

Anirudh Rathi — Fri, 13 Sep 2019 13:30:22 GMT

Revision 9 posted to Appian Knowledge Base by Anirudh Rathi on 9/13/2019 1:30:22 PM

Symptoms

After a domain name in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Security, Cloud, domain name

KB-XXXX-Domain name change in Appian Cloud leads to web traffic to be unencrypted

Parmida Borhani — Fri, 13 Sep 2019 04:27:19 GMT

Revision 8 posted to Appian Knowledge Base by Parmida Borhani on 9/13/2019 4:27:19 AM

Symptoms

After a domain name in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Security, Cloud, domain name

KB-XXXX-Domain name change in Appian Cloud leads to web traffic to be unencrypted

Parmida Borhani — Fri, 13 Sep 2019 04:27:08 GMT

Revision 7 posted to Appian Knowledge Base by Parmida Borhani on 9/13/2019 4:27:08 AM

Symptoms

After a domain name in Appian Cloud, the following warning is witnessed while trying to reach the Appian site:

Cause

During the process of a domain name change, Appian Technical Support provides customers with a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Cloud, domain name

KB-XXXX-Domain name change in Appian Cloud leads to web traffic to be unencrypted

Anirudh Rathi — Thu, 12 Sep 2019 16:51:45 GMT

Revision 6 posted to Appian Knowledge Base by Anirudh Rathi on 9/12/2019 4:51:45 PM

Symptoms

After a domiain name in Appian Cloud, the following warning is witnessed while trying to reach Appian:

Cause

During the process of domain name change, Appian Technical Support provides customer a CNAME. This issue occurs when the CNAME on the customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Cloud

KB-XXXX-Domain name change in Appian Cloud leads to web traffic to be unencrypted

Anirudh Rathi — Thu, 12 Sep 2019 16:46:15 GMT

Revision 5 posted to Appian Knowledge Base by Anirudh Rathi on 9/12/2019 4:46:15 PM

Symptoms

After a domiain name in Appian Cloud, the following warning is witnessed while trying to reach Appian:

Cause

During the process of domain name change, Appian Technical Support provides customer a CNAME. This issue occurs when the CNAME on customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Cloud

KB-XXXX-Domain name change in Appian Cloud leads to web traffic to be unencrypted

Anirudh Rathi — Wed, 11 Sep 2019 14:19:34 GMT

Revision 4 posted to Appian Knowledge Base by Anirudh Rathi on 9/11/2019 2:19:34 PM

Symptoms

After a domiain name in Appian Cloud, the following warning is witnessed while trying to reach Appian:

Cause

During the process of domain name change, Appian Technical Support provided customer a CNAME. This issue occurs when the CNAME on customer side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Cloud

KB-XXXX-Domain name change in Appian Cloud leads to web traffic to be unencrypted

Anirudh Rathi — Wed, 11 Sep 2019 14:19:07 GMT

Revision 3 posted to Appian Knowledge Base by Anirudh Rathi on 9/11/2019 2:19:07 PM

Symptoms

After a domiain name in Appian Cloud, the following warning is witnessed while trying to reach Appian:

Cause

During the process of domain name change, Appian Technical Support provided customer a CNAME. This issue occurs when the CNAME on customer's side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Cloud

KB-XXXX-Domain name change in Appian Cloud leads to web traffic to be unencrypted

Anirudh Rathi — Wed, 11 Sep 2019 14:18:31 GMT

Revision 2 posted to Appian Knowledge Base by Anirudh Rathi on 9/11/2019 2:18:31 PM

Symptoms

After a domiain name in Appian Cloud, the following warning is witnessed while trying to reach Appian:

Cause

During the process of domain name change, Appian Technical Support provided customer a CNAME. This issue occurs when the CNAME on customer's side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Cloud

KB-XXXX-Domain name change in Appian Cloud leads to web traffic to be unencrypted

Anirudh Rathi — Wed, 11 Sep 2019 14:16:38 GMT

Revision 1 posted to Appian Knowledge Base by Anirudh Rathi on 9/11/2019 2:16:38 PM

Symptoms

After a domiain name in Appian Cloud, the following warning is witnessed while trying to reach Appian:

Cause

During the process of domain name change, Appian Technical Support provided customer a CNAME. This issue occurs when the CNAME on customer's side is not correctly configured.

Action

To resolve the issue, confirm that the CNAME value matches the value provided by Appian Technical Support.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2019

Tags: web browser, Cloud