You are currently reviewing an older revision of this page.
The following error is seen when accessing process reports:
An error occurred while retrieving the report.
The corresponding error message is seen in the application server log:
ERROR com.appiancorp.process.analytics2.display.ProcessAnalyticsReportData - com .appiancorp.kougar.mapper.exceptions.ReturnException: java.lang.ClassCastException: java.lang.Integer cannot be cast to java.lang .String unable to convert <[collection class]> of type <class java.util.Arrays$ArrayList> to type <class com.appiancorp.process.analytics2.service.ReportResultPageRows>
This issue has been addressed via AN-135990 in the following hotfixes/versions:
Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.
This article applies to Appian 18.1 to 19.2. This has been addressed in versions 19.3 and later.
Last Reviewed: February 2020