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KB-2086 Cloud Insights charts do not display any data

Symptoms

The charts on the Metrics tab of the Cloud Insights site only load the header and do not show any data.

Cause

forum.appian-dynamic.com is not accessible on the current network or browser. 

Action

Ensure that there is no white or blacklisting on your network or browser that is blocking traffic to forum.appian-dynamic.com

Affected Versions

This article applies to all versions of Appian Cloud.

Last Reviewed: March 2020