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The Appian Health Check is stuck on the "Analyze Data" stage, typically on the first execution of the Health Check. No errors are printed in the logs.
There is no timeout specified for the HTTP connection to Appian Forum. This issue has been addressed via AN-148308 in Appian 19.4 Hotfix Package C.
Apply the latest hotfix to your Appian installation, or follow the below instructions to unblock the Appian Health Check:
SELECT * FROM healthcheck;
status=RUNNING
heartbeat=null
id
UPDATE healthcheck set status='FAILED',status_constraint=<ID_OF_STUCK_RUN> where id=<ID_OF_STUCK_RUN>;
This article applies to Appian 19.4
Last Reviewed: March 2020