https://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-consoleen-USTelligent Community 12https://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-consoleMon, 29 Jun 2020 21:21:24 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:9681b345-8793-4663-a5f5-59f7a853d67aRebecca Jonashttps://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-console#commentsCurrent Revision posted to Appian Knowledge Base by Rebecca Jonas on 6/29/2020 9:21:24 PM<br /> <h2>Symptoms</h2> <p><span>Validating&nbsp;the Health Check service account credentials in the <a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#settings">Health Check settings</a> of the Admin Console fails with the following error:</span></p> <p><span><img alt=" " border="0" src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-11/HealthCheck-AutoUpload-Error-Message.jpg" /></span></p> <p><span>A similar error message also appears in the application server log:</span></p> <pre>ERROR com.appiancorp.<span class="code-keyword">rest</span>.shared.AppianExceptionMapper - Internal Server Error on REST API invocation. com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Expression evaluation error [evaluation ID = &lt;ID&gt;] : An error occurred <span class="code-keyword">while</span> executing a save: java.lang.NullPointerException (APNX-1-4198-019)</pre> <h2>Cause</h2> <p>The environment is unable to connect to forum.appian.com, which is needed to validate the Health Check credentials and submit Health Checks for analysis.</p> <h2>Action</h2> <p><span>Engage your server or network administrator to ensure there is network connectivity from the Appian environment to forum.appian.com.</span></p> <h2>Affected Versions</h2> <p>This article applies to Appian self-managed installations versions 19.4 and later.</p> <p>Last Reviewed: June 2020</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: health check, integration</div> https://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-console/revision/5Mon, 29 Jun 2020 21:21:24 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:9681b345-8793-4663-a5f5-59f7a853d67aRebecca Jonashttps://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-console#commentsRevision 5 posted to Appian Knowledge Base by Rebecca Jonas on 6/29/2020 9:21:24 PM<br /> <h2>Symptoms</h2> <p><span>Validating&nbsp;the Health Check service account credentials in the <a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#settings">Health Check settings</a> of the Admin Console fails with the following error:</span></p> <p><span><img alt=" " border="0" src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/HealthCheck-AutoUpload-Error-Message.jpg" /></span></p> <p><span>A similar error message also appears in the application server log:</span></p> <pre>ERROR com.appiancorp.<span class="code-keyword">rest</span>.shared.AppianExceptionMapper - Internal Server Error on REST API invocation. com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Expression evaluation error [evaluation ID = &lt;ID&gt;] : An error occurred <span class="code-keyword">while</span> executing a save: java.lang.NullPointerException (APNX-1-4198-019)</pre> <h2>Cause</h2> <p>The environment is unable to connect to forum.appian.com, which is needed to validate the Health Check credentials and submit Health Checks for analysis.</p> <h2>Action</h2> <p><span>Engage your server or network administrator to ensure there is network connectivity from the Appian environment to forum.appian.com.</span></p> <h2>Affected Versions</h2> <p>This article applies to Appian on-premise installations versions 19.4 and later.</p> <p>Last Reviewed: June 2020</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: health check, integration</div> https://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-console/revision/4Fri, 26 Jun 2020 19:48:39 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:9681b345-8793-4663-a5f5-59f7a853d67aZach Puderbachhttps://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-console#commentsRevision 4 posted to Appian Knowledge Base by Zach Puderbach on 6/26/2020 7:48:39 PM<br /> <h2>Symptoms</h2> <p><span>Validating&nbsp;the Health Check service account credentials in the <a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#settings">Health Check settings</a> of the Admin Console fails with the following error:</span></p> <p><span><img alt=" " border="0" src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/HealthCheck-AutoUpload-Error-Message.jpg" /></span></p> <p><span>A similar error message also appears in the application server log:</span></p> <pre>ERROR com.appiancorp.<span class="code-keyword">rest</span>.shared.AppianExceptionMapper - Internal Server Error on REST API invocation. com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Expression evaluation error [evaluation ID = &lt;ID&gt;] : An error occurred <span class="code-keyword">while</span> executing a save: java.lang.NullPointerException (APNX-1-4198-019)</pre> <h2>Cause</h2> <p>The environment is unable to connect to forum.appian.com, which is needed to validate the Health Check credentials and submit Health Checks for analysis.</p> <h2>Action</h2> <p><span>Engage your server or network administrator to ensure there is network connectivity from the Appian environment to forum.appian.com.</span></p> <h2>Affected Versions</h2> <p>This article applies to Appian on-premise installations versions 19.4 and later.</p> <p>Last Reviewed: June 2020</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: health check, integration</div> https://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-console/revision/3Mon, 15 Jun 2020 17:58:33 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:9681b345-8793-4663-a5f5-59f7a853d67aRebecca Jonashttps://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-console#commentsRevision 3 posted to Appian Knowledge Base by Rebecca Jonas on 6/15/2020 5:58:33 PM<br /> <h2>Symptoms</h2> <p><span>Validating&nbsp;the Health Check service account credentials in the <a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#settings">Health Check settings</a> of the Admin Console fails with the following error:</span></p> <p><span><img alt=" " border="0" src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/HealthCheck-AutoUpload-Error-Message.jpg" /></span></p> <p><span>A similar error message also appears in the application server log:</span></p> <pre>ERROR com.appiancorp.<span class="code-keyword">rest</span>.shared.AppianExceptionMapper - Internal Server Error on REST API invocation. com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Expression evaluation error [evaluation ID = &lt;ID&gt;] : An error occurred <span class="code-keyword">while</span> executing a save: java.lang.NullPointerException (APNX-1-4198-019)</pre> <h2>Cause</h2> <p>The environment is unable to connect to forum.appian.com, which is needed to validate the Health Check credentials and submit Health Checks for analysis.</p> <h2>Action</h2> <p>Update the environment to allow connections to forum.appian.com.</p> <h2>Affected Versions</h2> <p>This article applies to Appian on-premise installations versions 19.4 and later.</p> <p>Last Reviewed: June 2020</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: health check, integration</div> https://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-console/revision/2Wed, 10 Jun 2020 15:48:48 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:9681b345-8793-4663-a5f5-59f7a853d67aZach Puderbachhttps://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-console#commentsRevision 2 posted to Appian Knowledge Base by Zach Puderbach on 6/10/2020 3:48:48 PM<br /> <h2>Symptoms</h2> <p><span>Validating&nbsp;the Health Check service account credentials in the <a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#settings">Health Check settings</a> of the Admin Console fails with the following error:</span></p> <p><span><img alt=" " border="0" src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/HealthCheck-AutoUpload-Error-Message.jpg" /></span></p> <p><span>A similar error message also appears in the application server log:</span></p> <pre>ERROR com.appiancorp.<span class="code-keyword">rest</span>.shared.AppianExceptionMapper - Internal Server Error on REST API invocation. com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Expression evaluation error [evaluation ID = &lt;ID&gt;] : An error occurred <span class="code-keyword">while</span> executing a save: java.lang.NullPointerException (APNX-1-4198-019)</pre> <h2>Cause</h2> <p>The environment is unable to connect to forum.appian.com, which is needed to validate the Health Check credentials and submit Health Checks for analysis.</p> <h2>Action</h2> <p>Update the environment to allow connections to forum.appian.com.</p> <h2>Affected Versions</h2> <p>This article applies to Appian&nbsp;19.4 and later On-Premise.</p> <p>Last Reviewed: June 2020</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: health check, integration</div> https://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-console/revision/1Wed, 03 Jun 2020 21:24:49 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:9681b345-8793-4663-a5f5-59f7a853d67aZach Puderbachhttps://community.appian.com/support/w/kb/1851/kb-2133-health-check-service-account-credentials-fail-to-validate-in-the-admin-console#commentsRevision 1 posted to Appian Knowledge Base by Zach Puderbach on 6/3/2020 9:24:49 PM<br /> <h2>Symptoms</h2> <p><span>Validating&nbsp;the Health Check service account credentials in the <a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#settings">Health Check settings</a> of the Admin Console fails with the following error:</span></p> <p><span><img alt=" " border="0" src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/HealthCheck-AutoUpload-Error-Message.jpg" /></span></p> <p><span>A similar error message also appears in the application server log:</span></p> <pre>ERROR com.appiancorp.<span class="code-keyword">rest</span>.shared.AppianExceptionMapper - Internal Server Error on REST API invocation. com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Expression evaluation error [evaluation ID = &lt;ID&gt;] : An error occurred <span class="code-keyword">while</span> executing a save: java.lang.NullPointerException (APNX-1-4198-019)</pre> <h2>Cause</h2> <p>The environment is unable to connect to forum.appian.com, which is needed to validate the Health Check credentials and submit Health Checks for analysis.</p> <h2>Action</h2> <p>Update the environment to allow connections to forum.appian.com.</p> <h2>Affected Versions</h2> <p>This article applies to Appian&nbsp;19.4 and later On-Premise.</p> <p>Last Reviewed: June 2020</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: health check</div>