https://community.appian.com/support/w/kb/2019/kb-2151-the-token-can-t-be-used-before-error-when-adding-environments-to-devops-infrastructureen-USTelligent Community 12https://community.appian.com/support/w/kb/2019/kb-2151-the-token-can-t-be-used-before-error-when-adding-environments-to-devops-infrastructureThu, 10 Sep 2020 21:41:44 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:7f9ac9e7-2f59-4304-a492-3501aab28e05James Leehttps://community.appian.com/support/w/kb/2019/kb-2151-the-token-can-t-be-used-before-error-when-adding-environments-to-devops-infrastructure#commentsCurrent Revision posted to Appian Knowledge Base by James Lee on 9/10/2020 9:41:44 PM<br /> <h2><span>Symptoms</span></h2> <p><span>When attempting to&nbsp;add an environment to the <a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#infrastructure">Infrastructure section of the Admin console</a>, users see the following error when attempting to approve the request in the target environment:</span></p> <pre><span>YYYY-MM-DD HH:MM:SS,SSS [ajp-nio-XXXX-exec-XX] ERROR com.appiancorp.rest.shared.AppianExceptionMapper - Internal Server Error on REST API invocation.<br />com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Expression evaluation error [evaluation ID = XXXXXXXX] : The Token can&#39;t be used before Day Mon Date HH:MM:SS GMT YYYY. (APNX-X-XXXX-XXX)</span></pre> <h2><span>Cause</span></h2> <p>The server times for the two environments are&nbsp;out of sync.</p> <h2><span>Action</span></h2> <p><span>Ensure the server time on both environments is up-to-date and in-sync with each other.&nbsp;For&nbsp;Linux, the <code>timedatectl</code> and <code>ntpd</code> utilities are available to retrieve more information regarding server time. For Windows, the <code>w32tm</code> utility is available to check server time.</span></p> <h2><span>Affected Versions</span></h2> <p><span>This article applies to Appian&nbsp;19.4 and later.</span></p> <p><span>Last Reviewed:&nbsp;September&nbsp;2020</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: Devops: Infrastructure, infrastructure</div> https://community.appian.com/support/w/kb/2019/kb-2151-the-token-can-t-be-used-before-error-when-adding-environments-to-devops-infrastructure/revision/3Thu, 03 Sep 2020 14:19:29 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:7f9ac9e7-2f59-4304-a492-3501aab28e05James Leehttps://community.appian.com/support/w/kb/2019/kb-2151-the-token-can-t-be-used-before-error-when-adding-environments-to-devops-infrastructure#commentsRevision 3 posted to Appian Knowledge Base by James Lee on 9/3/2020 2:19:29 PM<br /> <h2><span>Symptoms</span></h2> <p><span>When attempting to&nbsp;add an environment to the <a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#infrastructure">Infrastructure section of the Admin console</a>, users see the following error when attempting to approve the request in the target environment:</span></p> <pre><span>YYYY-MM-DD HH:MM:SS,SSS [ajp-nio-XXXX-exec-XX] ERROR com.appiancorp.rest.shared.AppianExceptionMapper - Internal Server Error on REST API invocation.<br />com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Expression evaluation error [evaluation ID = XXXXXXXX] : The Token can&#39;t be used before Day Mon Date HH:MM:SS GMT YYYY. (APNX-X-XXXX-XXX)</span></pre> <h2><span>Cause</span></h2> <p>The server times for the two environments are&nbsp;out of sync.</p> <h2><span>Action</span></h2> <p><span>Ensure the server time on both environments is up-to-date and in-sync with each other.&nbsp;For&nbsp;Linux, the <code>timedatectl</code> and <code>ntpd</code> utilities are available to retrieve more information regarding server time. For Windows, the <code>w32tm</code> utility is available to check server time.</span></p> <h2><span>Affected Versions</span></h2> <p><span>This article applies to Appian&nbsp;19.4 and later.</span></p> <p><span>Last Reviewed:&nbsp;September&nbsp;2020</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: Devops: Infrastructure, infrastructure</div> https://community.appian.com/support/w/kb/2019/kb-2151-the-token-can-t-be-used-before-error-when-adding-environments-to-devops-infrastructure/revision/2Thu, 27 Aug 2020 07:44:49 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:7f9ac9e7-2f59-4304-a492-3501aab28e05Sean Kimhttps://community.appian.com/support/w/kb/2019/kb-2151-the-token-can-t-be-used-before-error-when-adding-environments-to-devops-infrastructure#commentsRevision 2 posted to Appian Knowledge Base by Sean Kim on 8/27/2020 7:44:49 AM<br /> <h2><span>Symptoms</span></h2> <p><span>When sending a connection request to add an environment to the Infrastructure section of the Admin console, users may see the following error after attempting to approve the request in the target environment:</span></p> <pre><span>2020-07-16 17:23:54,532 [ajp-nio-8009-exec-16] ERROR com.appiancorp.rest.shared.AppianExceptionMapper - Internal Server Error on REST API invocation.<br />com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Expression evaluation error [evaluation ID = 08VVOR4Q] : The Token can&#39;t be used before Thu Jul 16 17:24:35 GMT 2020. (APNX-1-4198-000)</span></pre> <h2><span>Cause</span></h2> <p><span></span></p> <p>The server time on the two environments is out of sync.</p> <h2><span>Action</span></h2> <p><span>Ensure the server time on both servers is up-to-date and in-sync with each other. If the environments are hosted in Linux the <code>timedatectl</code> and <code>ntpd</code> utilities are available to get more information. If on Windows, the <code>w32tm</code> utility is available to check server time.</span></p> <h2><span></span></h2> <h2><span>Affected Versions</span></h2> <p><span>This article applies to Appian&nbsp;19.4 and later.</span></p> <p><span>Last Reviewed:&nbsp;September&nbsp;2020</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: Devops: Infrastructure, infrastructure</div> https://community.appian.com/support/w/kb/2019/kb-2151-the-token-can-t-be-used-before-error-when-adding-environments-to-devops-infrastructure/revision/1Thu, 27 Aug 2020 07:44:34 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:7f9ac9e7-2f59-4304-a492-3501aab28e05Sean Kimhttps://community.appian.com/support/w/kb/2019/kb-2151-the-token-can-t-be-used-before-error-when-adding-environments-to-devops-infrastructure#commentsRevision 1 posted to Appian Knowledge Base by Sean Kim on 8/27/2020 7:44:34 AM<br /> <h2><span>Symptoms</span></h2> <p><span>When sending a connection request to add an environment to the Infrastructure section of the Admin console, users may see the following error after attempting to approve the request in the target environment:</span></p> <pre><span>2020-07-16 17:23:54,532 [ajp-nio-8009-exec-16] ERROR com.appiancorp.rest.shared.AppianExceptionMapper - Internal Server Error on REST API invocation.<br />com.appiancorp.exceptions.LocalizedAppianRuntimeException$LocalizedAppianException: Expression evaluation error [evaluation ID = 08VVOR4Q] : The Token can&#39;t be used before Thu Jul 16 17:24:35 GMT 2020. (APNX-1-4198-000)</span></pre> <h2><span>Cause</span></h2> <p><span></span></p> <p>The server time on the two environments is out of sync.</p> <h2><span>Action</span></h2> <p><span>Ensure the server time on both servers is up-to-date and in-sync with each other. If the environments are hosted in Linux the <code>timedatectl</code> and <code>ntpd</code> utilities are available to get more information. If on Windows, the <code>w32tm</code> utility is available to check server time.</span></p> <h2><span></span></h2> <h2><span>Affected Versions</span></h2> <p><span>This article applies to Appian&nbsp;19.4 and later.</span></p> <p><span>Last Reviewed:&nbsp;September&nbsp;2020</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: Devops: Infrastructure, infrastructure</div>