<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>KB-2199 "Unknown topic config name: retention.min.timestamp" error observed after upgrade</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>KB-2199 "Unknown topic config name: retention.min.timestamp" error observed after upgrade</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade</link><pubDate>Tue, 12 Apr 2022 16:06:23 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Elly Meng</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Current Revision posted to Appian Knowledge Base by Elly Meng on 4/12/2022 4:06:23 PM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from, or applying a hotfix to an Appian version below 20.1, the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a change in the internal &lt;tt&gt;retention.min.timestamp&lt;/tt&gt;&amp;nbsp;configuration which is no longer required.&amp;nbsp;This issue has been reported to the Appian Product Team. The reference number for this issue is &lt;strong&gt;AN-192137&lt;/strong&gt;.&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Actions&lt;/h2&gt;
&lt;p&gt;The error is harmless&amp;nbsp;and can be safely ignored.&amp;nbsp;No further action is required.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: October 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, installation, application server, upgrade, infrastructure, open issues&lt;/div&gt;
</description></item><item><title>KB-2198 "Unknown topic config name: retention.min.timestamp" error observed after upgrade</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/15</link><pubDate>Fri, 08 Oct 2021 07:20:52 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 15 posted to Appian Knowledge Base by Parmida Borhani on 10/8/2021 7:20:52 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from, or applying a hotfix to an Appian version below 20.1, the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a change in the internal &lt;tt&gt;retention.min.timestamp&lt;/tt&gt;&amp;nbsp;configuration which is no longer required.&amp;nbsp;This issue has been reported to the Appian Product Team. The reference number for this issue is &lt;strong&gt;AN-192137&lt;/strong&gt;.&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Actions&lt;/h2&gt;
&lt;p&gt;The error is harmless&amp;nbsp;and can be safely ignored.&amp;nbsp;No further action is required.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: October 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, installation, application server, upgrade, infrastructure, open issues&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error observed after upgrade</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/14</link><pubDate>Fri, 08 Oct 2021 07:19:09 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 14 posted to Appian Knowledge Base by Parmida Borhani on 10/8/2021 7:19:09 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from, or applying a hotfix to an Appian version below 20.1, the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a change in the internal &lt;tt&gt;retention.min.timestamp&lt;/tt&gt;&amp;nbsp;configuration which is no longer required.&amp;nbsp;This issue has been reported to the Appian Product Team. The reference number for this issue is &lt;strong&gt;AN-192137&lt;/strong&gt;.&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Actions&lt;/h2&gt;
&lt;p&gt;The error is harmless&amp;nbsp;and can be safely ignored.&amp;nbsp;No further action is required.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: October 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, installation, application server, upgrade, infrastructure, open issues&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error observed after upgrade</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/13</link><pubDate>Fri, 08 Oct 2021 07:16:03 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Tom Ryan</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 13 posted to Appian Knowledge Base by Tom Ryan on 10/8/2021 7:16:03 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from, or applying a hotfix to an Appian version below 20.1, the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a change in the internal &lt;tt&gt;retention.min.timestamp&lt;/tt&gt;&amp;nbsp;configuration which is no longer required.&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Actions&lt;/h2&gt;
&lt;p&gt;The error is harmless&amp;nbsp;and can be safely ignored. This issue has been reported to the Appian Product Team. The reference number for this issue is AN-192137.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;No further action is required.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: October 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, installation, application server, upgrade, infrastructure, open issues&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error observed after upgrade</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/12</link><pubDate>Fri, 08 Oct 2021 06:46:51 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Khalid Khan</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 12 posted to Appian Knowledge Base by Khalid Khan on 10/8/2021 6:46:51 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from, or applying a hotfix to an Appian version below 20.1, the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a&amp;nbsp;failure&amp;nbsp;in applying&amp;nbsp;the&amp;nbsp;&lt;tt&gt;retention.min.timestamp&lt;/tt&gt;&amp;nbsp;configuration which is no longer required.&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Actions&lt;/h2&gt;
&lt;p&gt;The error is harmless&amp;nbsp;and can be safely ignored. This issue has been reported to the Appian Product Team. The reference number for this issue is AN-192137.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;No further action is required.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: October 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, installation, application server, upgrade, infrastructure, open issues&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error observed after upgrade</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/11</link><pubDate>Fri, 08 Oct 2021 06:45:59 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Khalid Khan</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 11 posted to Appian Knowledge Base by Khalid Khan on 10/8/2021 6:45:59 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from, or applying a hotfix to an Appian version below 20.1, the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a&amp;nbsp;failure&amp;nbsp;in applying&amp;nbsp;the&amp;nbsp;&lt;tt&gt;retention.min.timestamp&lt;/tt&gt;&amp;nbsp;configuration which is no longer required.&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Actions&lt;/h2&gt;
&lt;p&gt;The error is harmless&amp;nbsp;and can be safely ignored. This issue has been reported to the Appian Product Team. The reference number for this issue is&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;a class="issue-link" title="Remove outdated Kafka config" href="https://issues.appian.com/browse/AN-192137"&gt;AN-192137&lt;/a&gt;.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;No further action is required.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: October 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, installation, application server, upgrade, infrastructure, open issues&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error observed after upgrade</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/10</link><pubDate>Fri, 08 Oct 2021 06:32:40 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Khalid Khan</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 10 posted to Appian Knowledge Base by Khalid Khan on 10/8/2021 6:32:40 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from an Appian version below 20.1, or applying a hotfix to an older version of Appian (example: 19.4), the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a&amp;nbsp;failure&amp;nbsp;in applying&amp;nbsp;the&amp;nbsp;&lt;tt&gt;retention.min.timestamp&lt;/tt&gt;&amp;nbsp;configuration which is no longer required.&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Actions&lt;/h2&gt;
&lt;p&gt;The error is harmless&amp;nbsp;and can be safely ignored. This issue has been reported to the Appian Product Team. The reference number for this issue is&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;a class="issue-link" title="Remove outdated Kafka config" href="https://issues.appian.com/browse/AN-192137"&gt;AN-192137&lt;/a&gt;.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;No further action is required.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: October 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, installation, application server, upgrade, infrastructure, open issues&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error observed after upgrade</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/9</link><pubDate>Fri, 08 Oct 2021 06:22:06 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Khalid Khan</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 9 posted to Appian Knowledge Base by Khalid Khan on 10/8/2021 6:22:06 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from an Appian version below 20.1, or applying a hotfix to an older version of Appian (example: 19.4), the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a&amp;nbsp;failure&amp;nbsp;in applying&amp;nbsp;the&amp;nbsp;&lt;tt&gt;retention.min.timestamp&lt;/tt&gt;&amp;nbsp;configuration which is no longer required.&amp;nbsp;The error is harmless&amp;nbsp;and can be safely ignored. This issue has been reported to the Appian Product Team. The reference number for this issue is&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;a class="issue-link" title="Remove outdated Kafka config" href="https://issues.appian.com/browse/AN-192137"&gt;AN-192137&lt;/a&gt;.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: October 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, installation, application server, upgrade, infrastructure, open issues&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error observed after upgrade</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/8</link><pubDate>Fri, 17 Sep 2021 04:07:40 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 8 posted to Appian Knowledge Base by Parmida Borhani on 9/17/2021 4:07:40 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from an older Appian version to a more recent one (example: 18.4 to 20.1), or applying a hotfix to an older version of Appian (example: 19.4), the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a&amp;nbsp;failure&amp;nbsp;in applying&amp;nbsp;the&amp;nbsp;&lt;code&gt;&lt;span&gt;retention.min.timestamp&lt;/span&gt;&lt;/code&gt;&amp;nbsp;configuration which is no longer required in the more recent version of Appian. The error is harmless&amp;nbsp;but the configuration can be removed in order to stop the messages in the application server log.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Action&lt;/span&gt;&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Check &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;/conf/custom.properties&lt;/code&gt; and &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;/services/conf/service_manager.conf&lt;/code&gt; to see if the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration is defined anywhere in these files.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;If so, delete any references to the configuration from&amp;nbsp;the files in step 1 and&amp;nbsp;proceed to step 6. If there are no references to the configuration, proceed to step 3.&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Navigate to &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;&lt;/code&gt; and run the following command to view all configurations of the topic (&lt;code&gt;retention.min.timestamp&lt;/code&gt; should be in the output):&amp;nbsp;&lt;/span&gt;
&lt;pre&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &amp;lt;SERVER_NAME&amp;gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --describe --all&lt;/pre&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span&gt;&lt;/span&gt;Replace&lt;code&gt;&lt;span&gt; &amp;lt;SERVER_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;with the name of the server&amp;nbsp;running Kafka.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Replace&lt;/span&gt;&lt;code&gt;&lt;span&gt; &amp;lt;ENGINE_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;with the name of each Appian Engine.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;&lt;strong&gt;Note:&lt;/strong&gt; The command should be run for all Appian Engines, one at a time.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Delete the configuration for each Appian Engine:&lt;/span&gt;
&lt;pre&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &lt;span&gt;&amp;lt;&lt;/span&gt;&lt;span&gt;SERVER_NAME&lt;/span&gt;&lt;span&gt;&amp;gt;&lt;/span&gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --alter --delete-config retention.min.timestamp&lt;code&gt;&lt;/code&gt;&lt;code&gt;&lt;/code&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;li&gt;&lt;code&gt;&lt;/code&gt;Re-run the command in step 3 and verify that the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration does not show up in the output anymore.&lt;/li&gt;
&lt;li&gt;Restart Appian services as outlined in the &lt;a href="https://docs.appian.com/suite/help/latest/Starting_and_Stopping_Appian.html" rel="noopener noreferrer" target="_blank"&gt;documentation&lt;/a&gt;.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;After performing these steps, confirm that the error message is no longer observed in the application server log.&lt;/li&gt;
&lt;/ol&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: September 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, installation, application server, upgrade, infrastructure, open issues&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error observed after upgrade</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/7</link><pubDate>Fri, 17 Sep 2021 04:04:57 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 7 posted to Appian Knowledge Base by Parmida Borhani on 9/17/2021 4:04:57 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from an older Appian version to a more recent one (example: 18.4 to 20.1), the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a&amp;nbsp;failure&amp;nbsp;in applying&amp;nbsp;the&amp;nbsp;&lt;code&gt;&lt;span&gt;retention.min.timestamp&lt;/span&gt;&lt;/code&gt;&amp;nbsp;configuration which is no longer required in the more recent version of Appian. The error is harmless&amp;nbsp;but the configuration can be removed in order to stop the messages in the application server log.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Action&lt;/span&gt;&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Check &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;/conf/custom.properties&lt;/code&gt; and &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;/services/conf/service_manager.conf&lt;/code&gt; to see if the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration is defined anywhere in these files.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;If so, delete any references to the configuration from&amp;nbsp;the files in step 1 and&amp;nbsp;proceed to step 6. If there are no references to the configuration, proceed to step 3.&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Navigate to &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;&lt;/code&gt; and run the following command to view all configurations of the topic (&lt;code&gt;retention.min.timestamp&lt;/code&gt; should be in the output):&amp;nbsp;&lt;/span&gt;
&lt;pre&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &amp;lt;SERVER_NAME&amp;gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --describe --all&lt;/pre&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span&gt;&lt;/span&gt;Replace&lt;code&gt;&lt;span&gt; &amp;lt;SERVER_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;with the name of the server&amp;nbsp;running Kafka.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Replace&lt;/span&gt;&lt;code&gt;&lt;span&gt; &amp;lt;ENGINE_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;with the name of each Appian Engine.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;&lt;strong&gt;Note:&lt;/strong&gt; The command should be run for all Appian Engines, one at a time.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Delete the configuration for each Appian Engine:&lt;/span&gt;
&lt;pre&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &lt;span&gt;&amp;lt;&lt;/span&gt;&lt;span&gt;SERVER_NAME&lt;/span&gt;&lt;span&gt;&amp;gt;&lt;/span&gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --alter --delete-config retention.min.timestamp&lt;code&gt;&lt;/code&gt;&lt;code&gt;&lt;/code&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;li&gt;&lt;code&gt;&lt;/code&gt;Re-run the command in step 3 and verify that the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration does not show up in the output anymore.&lt;/li&gt;
&lt;li&gt;Restart Appian services as outlined in the &lt;a href="https://docs.appian.com/suite/help/latest/Starting_and_Stopping_Appian.html" rel="noopener noreferrer" target="_blank"&gt;documentation&lt;/a&gt;.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;After performing these steps, confirm that the error message is no longer observed in the application server log.&lt;/li&gt;
&lt;/ol&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: September 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, installation, application server, upgrade, infrastructure, open issues&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error seen when starting up App-Server</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/6</link><pubDate>Fri, 17 Sep 2021 04:03:08 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 6 posted to Appian Knowledge Base by Parmida Borhani on 9/17/2021 4:03:08 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from an older Appian version to a more recent one (example: 18.4 to 20.1), the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a&amp;nbsp;failure&amp;nbsp;in applying&amp;nbsp;the&amp;nbsp;&lt;code&gt;&lt;span&gt;retention.min.timestamp&lt;/span&gt;&lt;/code&gt;&amp;nbsp;configuration which is no longer required in the more recent version of Appian. The error is harmless&amp;nbsp;but the configuration can be removed in order to stop the messages in the application server log.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Action&lt;/span&gt;&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Check &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;/conf/custom.properties&lt;/code&gt; and &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;/services/conf/service_manager.conf&lt;/code&gt; to see if the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration is defined anywhere in these files.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;If so, delete any references to the configuration from&amp;nbsp;the files in step 1 and&amp;nbsp;proceed to step 6. If there are no references to the configuration, proceed to step 3.&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Navigate to &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;&lt;/code&gt; and run the following command to view all configurations of the topic (&lt;code&gt;retention.min.timestamp&lt;/code&gt; should be in the output):&amp;nbsp;&lt;/span&gt;
&lt;pre&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &amp;lt;SERVER_NAME&amp;gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --describe --all&lt;/pre&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span&gt;&lt;/span&gt;Replace&lt;code&gt;&lt;span&gt; &amp;lt;SERVER_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;with the name of the server&amp;nbsp;running Kafka.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Replace&lt;/span&gt;&lt;code&gt;&lt;span&gt; &amp;lt;ENGINE_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;with the name of each Appian Engine.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;&lt;strong&gt;Note:&lt;/strong&gt; The command should be run for all Appian Engines, one at a time.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Delete the configuration for each Appian Engine:&lt;/span&gt;
&lt;pre&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &lt;span&gt;&amp;lt;&lt;/span&gt;&lt;span&gt;SERVER_NAME&lt;/span&gt;&lt;span&gt;&amp;gt;&lt;/span&gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --alter --delete-config retention.min.timestamp&lt;code&gt;&lt;/code&gt;&lt;code&gt;&lt;/code&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;li&gt;&lt;code&gt;&lt;/code&gt;Re-run the command in step 3 and verify that the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration does not show up in the output anymore.&lt;/li&gt;
&lt;li&gt;Restart Appian services as outlined in the &lt;a href="https://docs.appian.com/suite/help/latest/Starting_and_Stopping_Appian.html" rel="noopener noreferrer" target="_blank"&gt;documentation&lt;/a&gt;.&amp;nbsp;&lt;/li&gt;
&lt;/ol&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: September 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, application server, upgrade, infrastructure, open issues, config&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error seen when starting up App-Server</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/5</link><pubDate>Fri, 17 Sep 2021 03:59:05 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 5 posted to Appian Knowledge Base by Parmida Borhani on 9/17/2021 3:59:05 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from an older Appian version to a more recent one (example: 18.4 to 20.1), the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a&amp;nbsp;failure&amp;nbsp;in applying&amp;nbsp;the&amp;nbsp;&lt;code&gt;&lt;span&gt;retention.min.timestamp&lt;/span&gt;&lt;/code&gt;&amp;nbsp;configuration which is no longer required in the more recent version of Appian. The error is harmless&amp;nbsp;but the configuration can be removed in order to stop the messages in the application server log.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Action&lt;/span&gt;&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Check &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;/conf/custom.properties&lt;/code&gt; and &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;/services/conf/service_manager.conf&lt;/code&gt; to see if the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration is defined anywhere in these files.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;If so, delete any references to the configuration from&amp;nbsp;the files in step 1 and&amp;nbsp;proceed to step 6. If there are no references to the configuration, proceed to step 3.&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;
&lt;pre&gt;&lt;span&gt;Navigate to &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;&lt;/code&gt; and run the following command to view all configurations of the topic (&lt;code&gt;retention.min.timestamp&lt;/code&gt; should be in the output):&amp;nbsp;&lt;/span&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &amp;lt;SERVER_NAME&amp;gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --describe --all&lt;/pre&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span&gt;&lt;/span&gt;Replace&lt;code&gt;&lt;span&gt; &amp;lt;SERVER_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;with the name of the server&amp;nbsp;running Kafka.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Replace&lt;/span&gt;&lt;code&gt;&lt;span&gt; &amp;lt;ENGINE_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;with the name of each Appian Engine.&lt;/span&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span&gt;&lt;strong&gt;Note:&lt;/strong&gt; The command should be run for all Appian Engines, one at a time.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Delete the configuration for each Appian Engine:&lt;/span&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;pre&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &lt;span&gt;&amp;lt;&lt;/span&gt;&lt;span&gt;SERVER_NAME&lt;/span&gt;&lt;span&gt;&amp;gt;&lt;/span&gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --alter --delete-config retention.min.timestamp&lt;code&gt;&lt;/code&gt;&lt;code&gt;&lt;/code&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;code&gt;&lt;/code&gt;Re-run the command in step 3 and verify that the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration does not show up in the output anymore.&lt;/li&gt;
&lt;li&gt;Restart Appian services as outlined in the &lt;a href="https://docs.appian.com/suite/help/latest/Starting_and_Stopping_Appian.html" rel="noopener noreferrer" target="_blank"&gt;documentation&lt;/a&gt;.&amp;nbsp;&lt;/li&gt;
&lt;/ol&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: September 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, application server, upgrade, infrastructure, open issues, config&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error seen when starting up App-Server</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/4</link><pubDate>Fri, 17 Sep 2021 03:57:01 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 4 posted to Appian Knowledge Base by Parmida Borhani on 9/17/2021 3:57:01 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from an older Appian version to a more recent one (example: 18.4 to 20.1), the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a&amp;nbsp;failure&amp;nbsp;in applying&amp;nbsp;the&amp;nbsp;&lt;code&gt;&lt;span&gt;retention.min.timestamp&lt;/span&gt;&lt;/code&gt;&amp;nbsp;configuration which is no longer required in the more recent version of Appian. The error is harmless&amp;nbsp;but the configuration can be removed in order to stop the messages in the application server log.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Action&lt;/span&gt;&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Check the following files to see if the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration is defined:
&lt;ul&gt;
&lt;li&gt;
&lt;pre&gt;&lt;code&gt;&lt;span&gt;&amp;lt;APPIAN_HOME&amp;gt;/conf/custom.properties&lt;/span&gt;&lt;/code&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;pre&gt;&lt;code&gt;&lt;span&gt;&amp;lt;APPIAN_HOME&amp;gt;/services/conf/service_manager.conf&lt;/span&gt;&lt;/code&gt;&lt;span&gt;&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;If so, delete any references to the configuration from&amp;nbsp;the files in step 1 and&amp;nbsp;proceed to step 6. If there are no references to the configuration, proceed to step 3.&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Navigate to &lt;code&gt;&amp;lt;APPIAN_HOME&amp;gt;&lt;/code&gt; and run the following command to view all configurations of the topic (&lt;code&gt;retention.min.timestamp&lt;/code&gt; should be in the output):&lt;/span&gt;&lt;span&gt;&lt;/span&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;pre&gt;&lt;span&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &amp;lt;SERVER_NAME&amp;gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --describe --all&lt;/span&gt;&lt;/pre&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span&gt;Replace&lt;/span&gt;&lt;code&gt;&lt;span&gt; &amp;lt;SERVER_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;with the name of the server&amp;nbsp;running Kafka.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Replace&lt;/span&gt;&lt;code&gt;&lt;span&gt; &amp;lt;ENGINE_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;with the name of each Appian Engine.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;The command should be ran for all Appian Engines, one at a time.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Delete the configuration for each Appian Engine:&lt;/span&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;pre&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &lt;span&gt;&amp;lt;&lt;/span&gt;&lt;span&gt;SERVER_NAME&lt;/span&gt;&lt;span&gt;&amp;gt;&lt;/span&gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --alter --delete-config retention.min.timestamp&lt;code&gt;&lt;/code&gt;&lt;code&gt;&lt;/code&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;code&gt;&lt;/code&gt;Re-run the command in step 3 and verify that the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration does not show up in the output anymore.&lt;/li&gt;
&lt;li&gt;Restart Appian services as outlined in the &lt;a href="https://docs.appian.com/suite/help/latest/Starting_and_Stopping_Appian.html" rel="noopener noreferrer" target="_blank"&gt;documentation&lt;/a&gt;.&amp;nbsp;&lt;/li&gt;
&lt;/ol&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: September 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, application server, upgrade, infrastructure, open issues, config&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error seen when starting up App-Server</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/3</link><pubDate>Fri, 17 Sep 2021 03:52:14 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 3 posted to Appian Knowledge Base by Parmida Borhani on 9/17/2021 3:52:14 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from an older Appian version to a more recent one (example: 18.4 to 20.1), the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a&amp;nbsp;failure&amp;nbsp;in applying&amp;nbsp;the&amp;nbsp;&lt;code&gt;&lt;span&gt;retention.min.timestamp&lt;/span&gt;&lt;/code&gt;&amp;nbsp;configuration which is no longer required in the more recent version of Appian. The error is harmless&amp;nbsp;but the configuration can be removed in order to stop the messages in the application server log.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Action&lt;/span&gt;&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Check the following files to see if the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration is defined:
&lt;ul&gt;
&lt;li&gt;
&lt;pre&gt;&lt;code&gt;&lt;span&gt;&amp;lt;APPIAN_HOME&amp;gt;/conf/custom.properties&lt;/span&gt;&lt;/code&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;pre&gt;&lt;code&gt;&lt;span&gt;&amp;lt;APPIAN_HOME&amp;gt;/services/conf/service_manager.conf&lt;/span&gt;&lt;/code&gt;&lt;span&gt;&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;If so, delete any references to the configuration from&amp;nbsp;the files in step 1 and&amp;nbsp;proceed to step 6. If there are no references to the configuration, proceed to step 3.&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Navigate to &amp;lt;&lt;code&gt;APPIAN_HOME&amp;gt;&lt;/code&gt; and run the following command to view all configurations of the topic (&lt;code&gt;retention.min.timestamp&lt;/code&gt; should be in the output):&lt;/span&gt;&lt;span&gt;&lt;/span&gt;
&lt;ul&gt;
&lt;li&gt;
&lt;pre&gt;&lt;span&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &amp;lt;SERVER_NAME&amp;gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --describe --all&lt;/span&gt;&lt;/pre&gt;
&lt;code&gt;&lt;span&gt;&lt;br /&gt;&lt;/span&gt;&lt;/code&gt;
&lt;ul&gt;
&lt;li&gt;&lt;code&gt;&lt;span&gt;&amp;lt;SERVER_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;should be replaced with the name of the server where Kafka is running.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;code&gt;&lt;span&gt;&amp;lt;ENGINE_NAME&amp;gt;&lt;/span&gt;&lt;/code&gt;&lt;span&gt; &lt;/span&gt;&lt;span&gt;should be replaced with the name of each Appian Engine.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;The command should be ran for all Appian Engines, one at a time.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Delete the configuration for each Appian Engine:&lt;/span&gt;
&lt;ul&gt;
&lt;li&gt;&lt;code&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &lt;span&gt;&amp;lt;&lt;/span&gt;&lt;span&gt;SERVER_NAME&lt;/span&gt;&lt;span&gt;&amp;gt;&lt;/span&gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --alter --delete-config retention.min.timestamp&lt;/code&gt;&lt;code&gt;&lt;/code&gt;&lt;code&gt;&lt;/code&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;code&gt;&lt;/code&gt;Re-run the command in step 3 and verify that the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration does not show up in the output anymore.&lt;/li&gt;
&lt;li&gt;Restart Appian services as outlined in:&amp;nbsp;&lt;a href="https://docs.appian.com/suite/help/latest/Starting_and_Stopping_Appian.html"&gt;https://docs.appian.com/suite/help/latest/Starting_and_Stopping_Appian.html&lt;/a&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: September 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, application server, upgrade, infrastructure, open issues, config&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error seen when starting up App-Server</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/2</link><pubDate>Fri, 17 Sep 2021 03:51:00 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 2 posted to Appian Knowledge Base by Parmida Borhani on 9/17/2021 3:51:00 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from an older Appian version to a more recent one (example: 18.4 to 20.1), the following error is seen in the application server log during startup:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The&amp;nbsp;environment&amp;nbsp;starts up normally and users are able to access&amp;nbsp;it without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is due to a&amp;nbsp;failure&amp;nbsp;in applying&amp;nbsp;the&amp;nbsp;&lt;code&gt;&lt;span&gt;retention.min.timestamp&lt;/span&gt;&lt;/code&gt;&amp;nbsp;configuration which is no longer required in the more recent version of Appian. The error is harmless&amp;nbsp;but the configuration can be removed in order to stop the messages in the application server log.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Action&lt;/span&gt;&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Check the following files to see if the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration is defined:
&lt;ul&gt;
&lt;li&gt;
&lt;pre&gt;&lt;code&gt;&lt;span&gt;&amp;lt;APPIAN_HOME&amp;gt;/conf/custom.properties&lt;/span&gt;&lt;/code&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;pre&gt;&lt;code&gt;&lt;span&gt;&amp;lt;APPIAN_HOME&amp;gt;/services/conf/service_manager.conf&lt;/span&gt;&lt;/code&gt;&lt;span&gt;&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;If so, delete any references to the configuration from&amp;nbsp;the files in step 1 and&amp;nbsp;proceed to step 6. If there are no references to the configuration, proceed to step 3.&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Navigate to &amp;lt;&lt;code&gt;APPIAN_HOME&amp;gt;&lt;/code&gt; and run the following command to view all configurations of the topic (&lt;code&gt;retention.min.timestamp&lt;/code&gt; should be in the output):&lt;/span&gt;&lt;span&gt;&lt;/span&gt;
&lt;ul&gt;
&lt;li&gt;&lt;code&gt;&lt;span&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &amp;lt;SERVER_NAME&amp;gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --describe --all&lt;br /&gt;&lt;/span&gt;&lt;/code&gt;
&lt;ul&gt;
&lt;li&gt;&lt;code&gt;&lt;span&gt;&amp;lt;SERVER_NAME&amp;gt; &lt;/span&gt;&lt;/code&gt;&lt;span&gt;should be replaced with the name of the server where Kafka is running.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;code&gt;&lt;span&gt;&amp;lt;ENGINE_NAME&amp;gt; &lt;/span&gt;&lt;/code&gt;&lt;span&gt;should be replaced with the name of each Appian Engine.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;The command should be ran for all Appian Engines, one at a time.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Delete the configuration for each Appian Engine:&lt;/span&gt;
&lt;ul&gt;
&lt;li&gt;&lt;code&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &lt;span&gt;&amp;lt;&lt;/span&gt;&lt;span&gt;SERVER_NAME&lt;/span&gt;&lt;span&gt;&amp;gt;&lt;/span&gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --alter --delete-config retention.min.timestamp&lt;/code&gt;&lt;code&gt;&lt;/code&gt;&lt;code&gt;&lt;/code&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;code&gt;&lt;/code&gt;Re-run the command in step 3 and verify that the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration does not show up in the output anymore.&lt;/li&gt;
&lt;li&gt;Restart Appian services as outlined in:&amp;nbsp;&lt;a href="https://docs.appian.com/suite/help/latest/Starting_and_Stopping_Appian.html"&gt;https://docs.appian.com/suite/help/latest/Starting_and_Stopping_Appian.html&lt;/a&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;h2&gt;&lt;span style="font-size:inherit;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: September 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, application server, upgrade, infrastructure, open issues, config&lt;/div&gt;
</description></item><item><title>DRAFT SP-6753 "Unknown topic config name: retention.min.timestamp" error seen when starting up App-Server</title><link>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade/revision/1</link><pubDate>Thu, 16 Sep 2021 02:18:15 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:50f65f72-2d63-49f0-95ae-f9d26c2da919</guid><dc:creator>Khalid Khan</dc:creator><comments>https://community.appian.com/support/w/kb/2467/kb-2199-unknown-topic-config-name-retention-min-timestamp-error-observed-after-upgrade#comments</comments><description>Revision 1 posted to Appian Knowledge Base by Khalid Khan on 9/16/2021 2:18:15 AM&lt;br /&gt;
&lt;h2&gt;&lt;span style="font-size:150%;"&gt;Symptoms&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;After upgrading from a much older Appian version to a more recent one (example: 18.4 to 20.1), the following error is seen in the app-server log when starting the app-server:&lt;/p&gt;
&lt;pre&gt;java.util.concurrent.ExecutionException: org.apache.kafka.common.errors.InvalidConfigurationException: Unknown topic config name: retention.min.timestamp&lt;/pre&gt;
&lt;p&gt;&lt;span&gt;The app-server and other services/engines start up fine and the user is able to access the environment without any issues.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:150%;"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;The error&amp;nbsp;is caused due to a&amp;nbsp;failure to apply some configuration which is no longer supported. This does not harm the site but should ideally be removed.&lt;/p&gt;
&lt;h2&gt;&lt;span style="font-size:150%;"&gt;Action&lt;/span&gt;&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Check the following files to see if the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration is defined anywhere:
&lt;ol&gt;
&lt;li&gt;
&lt;pre&gt;&lt;code&gt;&lt;span&gt;AE_HOME/conf/custom.properties&lt;/span&gt;&lt;/code&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;pre&gt;&lt;code&gt;&lt;span&gt;AE_HOME/services/conf/service_manager.conf&lt;/span&gt;&lt;/code&gt;&lt;span&gt;&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/pre&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Delete any reference to the configuration from within the files above.&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;span&gt;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Navigate to &lt;code&gt;AE_HOME&lt;/code&gt; and run the following command to view all configurations of the topic (&lt;code&gt;retention.min.timestamp&lt;/code&gt; should be in the output):&lt;/span&gt;&lt;span&gt;&lt;/span&gt;
&lt;ul&gt;
&lt;li&gt;&lt;code&gt;&lt;span&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &amp;lt;SERVER_NAME&amp;gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --describe --all&lt;br /&gt;&lt;/span&gt;&lt;/code&gt;
&lt;ul&gt;
&lt;li&gt;&lt;code&gt;&lt;span&gt;&amp;lt;SERVER_NAME&amp;gt; &lt;/span&gt;&lt;/code&gt;&lt;span&gt;should be replaced with the name of the server where Kafka is running.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;code&gt;&lt;span&gt;&amp;lt;ENGINE_NAME&amp;gt; &lt;/span&gt;&lt;/code&gt;&lt;span&gt;should be replaced with the name of each Appian Engine.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;The command should be ran for all Appian Engines, one at a time.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Delete the configuration for each Appian Engine:&lt;/span&gt;
&lt;ul&gt;
&lt;li&gt;&lt;code&gt;./services/kafka_2.13-2.7.0-appian-*/bin/kafka-configs.sh -bootstrap-server &lt;span&gt;&amp;lt;&lt;/span&gt;&lt;span&gt;SERVER_NAME&lt;/span&gt;&lt;span&gt;&amp;gt;&lt;/span&gt;:9092 --entity-type topics --entity-name serviceManager.transaction.&amp;lt;ENGINE_NAME&amp;gt; --alter --delete-config retention.min.timestamp&lt;/code&gt;&lt;code&gt;&lt;/code&gt;&lt;code&gt;&lt;/code&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;&lt;code&gt;&lt;/code&gt;Re-run the command in step 3 and verify that the &lt;code&gt;retention.min.timestamp&lt;/code&gt; configuration does not show up in the output anymore.&lt;/li&gt;
&lt;li&gt;Restart Appian services as outlined in:&amp;nbsp;&lt;a href="https://docs.appian.com/suite/help/latest/Starting_and_Stopping_Appian.html"&gt;https://docs.appian.com/suite/help/latest/Starting_and_Stopping_Appian.html&lt;/a&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;h2&gt;&lt;span style="font-size:150%;"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;This article applies to all versions of Appian.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span&gt;Last Reviewed: September 2021&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: known issues, engines, application server, upgrade, infrastructure, open issues, config&lt;/div&gt;
</description></item></channel></rss>