https://community.appian.com/support/w/kb/286/kb-1062-503-error-returned-during-application-importen-USTelligent Community 12https://community.appian.com/support/w/kb/286/kb-1062-503-error-returned-during-application-importFri, 06 Oct 2017 15:48:47 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:31e85465-2316-4156-9484-c2c7e3159a42Nick Vigilantehttps://community.appian.com/support/w/kb/286/kb-1062-503-error-returned-during-application-import#commentsCurrent Revision posted to Appian Knowledge Base by Nick Vigilante on 10/6/2017 3:48:47 PM<br /> <div class="row content_container"> <h2 id="symptoms">Symptoms</h2> <p>While inspecting or importing an application, Appian works for some time. After a few minutes, the following error message is shown:</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-11/pastedimage1487103665292v1.png"><img src="/resized-image/__size/1200x2409/__key/communityserver-wikis-components-files/00-00-00-00-11/pastedimage1487103665292v1.png" alt=" " /></a></p> <pre><code>An internal error has occurred. The page could not be loaded. [HTTP Code = 503] [APNX-1-4279-001] </code></pre> <h2 id="cause">Cause</h2> <p>The following are possible causes for this error:</p> <ul> <li>The Search Server is offline.</li> <li>The import is taking longer than expected and has timed out. The web server closes the connection which cause the web browser to respond with, server is unavailable.</li> </ul> <h2 id="action">Action</h2> <ol> <li>Refer to article <a href="/support/w/kb/257/kb-1032-issues-with-search-server-functionality" target="_blank">KB-1032</a> to resolve issues relating to the search server.</li> <li>If Action 1 does not speed up the import, then increase the keep alive in the web server. For more information on increasing this setting, refer to the following documentation: <ul> <li><a href="https://docs.appian.com/suite/help/latest/Configuring_the_Apache_Web_Server_with_WebLogic_12c.html#Configure_Timeout_and_KeepAlive">Configuring the Apache Web Server with WebLogic 12c</a></li> <li><a href="https://docs.appian.com/suite/help/latest/Configuring_Apache_Web_Server_with_JBoss.html#Configure_Timeout_and_KeepAlive">Configuring Apache Web Server with JBoss</a></li> </ul> </li> </ol> <h2 id="affected-versions">Affected Versions</h2> <p>This article applies to Appian 7.9 and later.</p> </div> <p>Last Reviewed: October 2017</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web browser, search server</div> https://community.appian.com/support/w/kb/286/kb-1062-503-error-returned-during-application-import/revision/1Tue, 14 Feb 2017 20:21:53 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:31e85465-2316-4156-9484-c2c7e3159a42Nick Vigilantehttps://community.appian.com/support/w/kb/286/kb-1062-503-error-returned-during-application-import#commentsRevision 1 posted to Appian Knowledge Base by Nick Vigilante on 2/14/2017 8:21:53 PM<br /> <div class="row content_container"> <h2 id="symptoms">Symptoms</h2> <p>While inspecting or importing an application, Appian works for some time. After a few minutes, the following error message is shown:</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-11/pastedimage1487103665292v1.png"><img src="/resized-image/__size/1200x2409/__key/communityserver-wikis-components-files/00-00-00-00-11/pastedimage1487103665292v1.png" alt=" " /></a></p> <pre><code>An internal error has occurred. The page could not be loaded. [HTTP Code = 503] [APNX-1-4279-001] </code></pre> <h2 id="cause">Cause</h2> <p>The following are possible causes for this error:</p> <ul> <li>The Search Server is offline.</li> <li>The import is taking longer than expected and has timed out. The web server closes the connection which cause the web browser to respond with, server is unavailable.</li> </ul> <h2 id="action">Action</h2> <ol> <li>Refer to article <a href="https://docs.appian.com/suite/help/17.1/kb/kb-1032.html#action">KB-1032</a> to resolve issues relating to the search server.</li> <li>If Action 1 does not speed up the import, then increase the keep alive in the web server. For more information on increasing this setting, refer to the following documentation: <ul> <li><a href="https://docs.appian.com/suite/help/17.1/Configuring_the_Apache_Web_Server_with_WebLogic_12c.html#Configure_Timeout_and_KeepAlive">Configuring the Apache Web Server with WebLogic 12c</a></li> <li><a href="https://docs.appian.com/suite/help/17.1/Configuring_Apache_Web_Server_with_JBoss.html#Configure_Timeout_and_KeepAlive">Configuring Apache Web Server with JBoss</a></li> </ul> </li> </ol> <h2 id="affected-versions">Affected Versions</h2> <p>This article applies to Appian 7.9 and later.</p> </div> <p>Last Reviewed: February 2017</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web browser, search server</div>