https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alertsen-USTelligent Community 12https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alertsFri, 24 Apr 2026 14:43:05 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fKaushal Patelhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsCurrent Revision posted to Appian Knowledge Base by Kaushal Patel on 4/24/2026 2:43:05 PM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p>Appian&#39;s self-service alert functionality enables customers to manage specific environment alerts by providing the tools for immediate action. These alerts focus on customer-driven actions, allowing you to resolve issues directly without external dependencies.</p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <p></p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <p><span style="font-size:75%;"><em><span style="font-weight:400;"><strong>Note:</strong> Appian continuously enhances our alerting capabilities as features evolve. This document is updated regularly to reflect these improvements. To stay informed, we recommend enabling notifications by selecting More &gt; Turn Notifications On at the bottom of this page. You can also find the Last Reviewed date in the footer.</span></em></span></p> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: How To, how-to, alerts, Cloud</div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/15Fri, 24 Apr 2026 14:42:13 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fKaushal Patelhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 15 posted to Appian Knowledge Base by Kaushal Patel on 4/24/2026 2:42:13 PM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p>Appian&#39;s self-service alert functionality enables customers to manage specific environment alerts by providing the tools for immediate action. These alerts focus on customer-driven actions, allowing you to resolve issues directly without external dependencies.</p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <p></p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <p><span style="font-size:75%;"><em><span style="font-weight:400;"><strong>Note:</strong> Appian continuously enhances our alerting capabilities as features evolve. This document is updated regularly to reflect these improvements. To stay informed, we recommend enabling notifications by selecting More &gt; Turn Notifications On at the bottom of this page. You can also find the Last Reviewed date in the footer.</span></em></span></p> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: How To, how-to, alerts, Cloud</div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/14Fri, 17 Apr 2026 15:03:36 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 14 posted to Appian Knowledge Base by carmen.cohen on 4/17/2026 3:03:36 PM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p>Appian&#39;s self-service alert functionality enables customers to manage specific environment alerts by providing the tools for immediate action. These alerts focus on customer-driven actions, allowing you to resolve issues directly without external dependencies.</p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <p></p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <p><span style="font-size:75%;"><em><span style="font-weight:400;"><strong>Note:</strong> Appian continuously enhances our alerting capabilities as features evolve. This document is updated regularly to reflect these improvements. To stay informed, we recommend enabling notifications by selecting More &gt; Turn Notifications On at the bottom of this page. You can also find the Last Reviewed date in the footer.</span></em></span></p> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/13Fri, 17 Apr 2026 14:56:34 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 13 posted to Appian Knowledge Base by carmen.cohen on 4/17/2026 2:56:34 PM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p>Appian&#39;s self-service alert functionality enables customers to manage specific environment alerts by providing the tools for immediate action. These alerts focus on customer-driven actions, allowing you to resolve issues directly without external dependencies.</p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <p>For&nbsp;a detailed view,&nbsp;please review our documentation.&nbsp;</p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <p><span style="font-size:75%;"><em><span style="font-weight:400;"><strong>Note:</strong> Appian continuously enhances our alerting capabilities as features evolve. This document is updated regularly to reflect these improvements. To stay informed, we recommend enabling notifications by selecting More &gt; Turn Notifications On at the bottom of this page. You can also find the Last Reviewed date in the footer.</span></em></span></p> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/12Fri, 17 Apr 2026 14:56:05 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 12 posted to Appian Knowledge Base by carmen.cohen on 4/17/2026 2:56:05 PM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p>Appian&#39;s self-service alert functionality enables customers to manage specific environment alerts by providing the tools for immediate action. These alerts focus on customer-driven actions, allowing you to resolve issues directly without external dependencies.</p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <p>For more information please review our documentation.&nbsp;</p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <p><span style="font-size:75%;"><em><span style="font-weight:400;"><strong>Note:</strong> Appian continuously enhances our alerting capabilities as features evolve. This document is updated regularly to reflect these improvements. To stay informed, we recommend enabling notifications by selecting More &gt; Turn Notifications On at the bottom of this page. You can also find the Last Reviewed date in the footer.</span></em></span></p> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/11Thu, 16 Apr 2026 09:12:23 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 11 posted to Appian Knowledge Base by carmen.cohen on 4/16/2026 9:12:23 AM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p>Appian&#39;s self-service alert functionality enables customers to manage specific environment alerts independently of Appian Support. These alerts focus on customer-driven actions, allowing you to resolve issues directly without external dependencies.</p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <p>For more information please review our documentation.&nbsp;</p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <p><span style="font-size:75%;"><em><span style="font-weight:400;"><strong>Note:</strong> Appian continuously enhances our alerting capabilities as features evolve. This document is updated regularly to reflect these improvements. To stay informed, we recommend enabling notifications by selecting More &gt; Turn Notifications On at the bottom of this page. You can also find the Last Reviewed date in the footer.</span></em></span></p> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/10Thu, 16 Apr 2026 08:55:38 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 10 posted to Appian Knowledge Base by carmen.cohen on 4/16/2026 8:55:38 AM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p>Appian&#39;s self-service alert functionality enables customers to manage specific environment alerts independently of Appian Support. These alerts focus on customer-driven actions, allowing you to resolve issues directly without external dependencies.</p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <p>For more information please review our documentation.&nbsp;</p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <p><em><span style="font-weight:400;"><strong>Note:</strong> Appian continuously enhances our alerting capabilities as features evolve. This document is updated regularly to reflect these improvements. To stay informed, we recommend enabling notifications by selecting More &gt; Turn Notifications On at the bottom of this page. You can also find the Last Reviewed date in the footer.</span></em></p> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/9Thu, 16 Apr 2026 08:24:24 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 9 posted to Appian Knowledge Base by carmen.cohen on 4/16/2026 8:24:24 AM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p>Appian&#39;s self-service alert functionality enables customers to manage specific environment alerts independently of Appian Support. These alerts focus on customer-driven actions, allowing you to resolve issues directly without requiring Support involvement.</p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <p>For more information please review our documentation.&nbsp;</p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <p><em><span style="font-weight:400;"><strong>Note:</strong> Appian continuously enhances our alerting capabilities as features evolve. This document is updated regularly to reflect these improvements. To stay informed, we recommend enabling notifications by selecting More &gt; Turn Notifications On at the bottom of this page. You can also find the Last Reviewed date in the footer.</span></em></p> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/8Wed, 15 Apr 2026 10:02:16 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 8 posted to Appian Knowledge Base by carmen.cohen on 4/15/2026 10:02:16 AM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p>Appian&#39;s self-service alert functionality enables customers to manage specific environment alerts independently of Appian Support. These alerts focus on customer-driven actions, allowing you to resolve issues directly without requiring Support involvement.</p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <p>For more information please review our documentation.&nbsp;</p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/7Mon, 13 Apr 2026 13:43:04 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 7 posted to Appian Knowledge Base by carmen.cohen on 4/13/2026 1:43:04 PM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p>Appian&#39;s self-service alert functionality enables customers to manage specific environment alerts independently of Appian Support. These alerts focus on customer-driven actions, allowing you to resolve issues directly without requiring Support involvement.</p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <p>For more information please review our documentation.&nbsp;</p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/6Mon, 13 Apr 2026 13:35:58 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 6 posted to Appian Knowledge Base by carmen.cohen on 4/13/2026 1:35:58 PM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p>Appian&#39;s self-service alert functionality enables customers to manage specific environment alerts independently of Appian Support. These alerts focus on customer-driven actions, allowing you to resolve issues directly without requiring Support involvement.</p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/5Mon, 13 Apr 2026 13:35:10 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 5 posted to Appian Knowledge Base by carmen.cohen on 4/13/2026 1:35:10 PM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p><span style="font-weight:400;">Appian&nbsp;has released self-service alert functionality, allowing customers to independently manage certain alerts <span>independently of Appian Support.</span>.&nbsp;These are alerts where the necessary actions are customer-driven and do not need Support involvement.</span></p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">What are Self-Service Alerts?</span></h2> <p>Self-Service Alerts provide immediate visibility into issues affecting your Appian Cloud environment, offering clear and actionable steps to resolve them on your own timeline. This functionality ensures faster resolution times, reduces the need for back-and-forth communication, and grants you greater control over your environment.</p> <p>Additionally, the ability to view both active and resolved alerts provides higher traceability for your cloud environment. This history allows you to track past issues and maintain a clear record of environment health and maintenance.</p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/4Mon, 13 Apr 2026 10:58:59 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 4 posted to Appian Knowledge Base by carmen.cohen on 4/13/2026 10:58:59 AM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p><span style="font-weight:400;">Appian&nbsp;has released self-service alert functionality, allowing customers to independently manage certain alerts <span>independently of Appian Support.</span>.&nbsp;These are alerts where the necessary actions are customer-driven and do not need Support involvement.</span></p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">Why Self-Service Alerts?</span></h2> <p><span style="font-weight:400;">Self-Service Alerts provide immediate visibility into issues that affect your Appian Cloud environment, along with access to clear, actionable steps to resolve them on your own timeline. This means faster resolution times, less back-and-forth, and more control over your environment.</span></p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/3Fri, 10 Apr 2026 14:05:12 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 3 posted to Appian Knowledge Base by carmen.cohen on 4/10/2026 2:05:12 PM<br /> <h2 id="mcetoc_1jlrqu78m6"><span style="font-weight:400;">Purpose</span></h2> <p><span style="font-weight:400;">Appian now offers self-service alert functionality, allowing customers to independently manage certain alerts without requiring Appian Support intervention.&nbsp;These are alerts where the necessary actions are customer-driven and do not need Support involvement.</span></p> <h2 id="mcetoc_1jlrqq7kg2"><span style="font-weight:400;">Why Self-Service Alerts?</span></h2> <p><span style="font-weight:400;">Self-Service Alerts provide immediate visibility into issues that affect your Appian Cloud environment, along with access to clear, actionable steps to resolve them on your own timeline. Rather than waiting for a support case to be opened and triaged, you can see what&#39;s happening and take action right away. This means faster resolution times, less back-and-forth, and more control over your environment.</span></p> <h2 id="mcetoc_1jlrqq7kg3"><span style="font-weight:400;">Available Alerts</span></h2> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2 id="mcetoc_1jlrqq7kg4"><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/2Fri, 10 Apr 2026 10:29:08 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fcarmen.cohenhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 2 posted to Appian Knowledge Base by carmen.cohen on 4/10/2026 10:29:08 AM<br /> <p><span style="font-weight:400;">Appian now offers self-service alert functionality, allowing customers to independently manage certain alerts without requiring Appian Support intervention.&nbsp;</span></p> <h2><span style="font-family:inherit;font-size:75%;">These are alerts where the necessary actions are customer-driven and do not need Support involvement.</span></h2> <h2></h2> <p><span style="font-weight:400;">&lt; Why we are doing this&gt;&nbsp;</span></p> <h2><span style="font-weight:400;">Why Self-Service Alerts?</span></h2> <p><span style="font-weight:400;">Self-Service Alerts provide immediate visibility into issues that affect your Appian Cloud environment, along with access to clear, actionable steps to resolve them on your own timeline. Rather than waiting for a support case to be opened and triaged, you can see what&#39;s happening and take action right away. This means faster resolution times, less back-and-forth, and more control over your environment.</span></p> <h2><span style="font-weight:400;">Current Alert Types</span></h2> <ul> <li style="font-weight:400;"><a href="/support/w/kb/818/kb-1530-how-to-kill-queries-initiated-from-phpmyadmin"><span style="font-weight:400;">Long Running Database Transaction</span></a></li> </ul> <h2><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div> https://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts/revision/1Wed, 08 Apr 2026 14:34:44 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e2e23ab3-d4f5-4ef4-b941-68eb7851ea0fKaushal Patelhttps://community.appian.com/support/w/kb/3794/kb-2379-appian-cloud-self-service-alerts#commentsRevision 1 posted to Appian Knowledge Base by Kaushal Patel on 4/8/2026 2:34:44 PM<br /> <h2><span style="font-weight:400;">Metric Types</span></h2> <p>...</p> <h2><span style="font-weight:400;">Alert Priority</span></h2> <p><span style="font-weight:400;">...</span></p> <h2><span style="font-weight:400;">Alerts - Detailed</span></h2> <p>...</p> <h2><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed:&nbsp;April 2026</span></p><div style="clear:both;"></div>