<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>KB-1225 "The entry is no longer available" error thrown when opening News posts</title><link>https://community.appian.com/support/w/kb/440/kb-1225-the-entry-is-no-longer-available-error-thrown-when-opening-news-posts</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>KB-1225 "The entry is no longer available" error thrown when opening News posts</title><link>https://community.appian.com/support/w/kb/440/kb-1225-the-entry-is-no-longer-available-error-thrown-when-opening-news-posts</link><pubDate>Mon, 30 Jul 2018 03:41:19 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:1802711d-6885-4abc-85e2-2f4f9c469bd4</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/440/kb-1225-the-entry-is-no-longer-available-error-thrown-when-opening-news-posts#comments</comments><description>Current Revision posted to Appian Knowledge Base by Parmida Borhani on 7/30/2018 3:41:19 AM&lt;br /&gt;
&lt;div class="row content_container"&gt;
&lt;h2 id="symptoms"&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;News posts flash on the screen and users receive an error in Tempo:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-11/pastedimage1488835848634v1.png"&gt;&lt;img src="/resized-image/__size/1200x51511/__key/communityserver-wikis-components-files/00-00-00-00-11/pastedimage1488835848634v1.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;pre&gt;&lt;code&gt;The entry is no longer available.

An error was encountered while processing your request.
&lt;/code&gt;&lt;/pre&gt;
&lt;p&gt;The issue is narrowed down to a particular news feed. Unsubscribing from the news feed resolves the issue.&lt;/p&gt;
&lt;h2 id="cause"&gt;Cause&lt;/h2&gt;
&lt;p&gt;The root cause is the use of &lt;code&gt;rp!id&lt;/code&gt; in the title of the record type associated with the news feed entry.&lt;/p&gt;
&lt;h2 id="action"&gt;Action&lt;/h2&gt;
&lt;p&gt;Change &lt;code&gt;rp!id&lt;/code&gt; to &lt;code&gt;rf!id&lt;/code&gt;, which is the recommended method.&lt;/p&gt;
&lt;h2 id="affected-versions"&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;Last Reviewed:&amp;nbsp;March 2017&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: records, user interface, feeds, application design, news&lt;/div&gt;
</description></item><item><title>KB-1225 "The entry is no longer available" error thrown when opening News posts</title><link>https://community.appian.com/support/w/kb/440/kb-1225-the-entry-is-no-longer-available-error-thrown-when-opening-news-posts/revision/1</link><pubDate>Mon, 06 Mar 2017 21:31:29 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:1802711d-6885-4abc-85e2-2f4f9c469bd4</guid><dc:creator>Nick Vigilante</dc:creator><comments>https://community.appian.com/support/w/kb/440/kb-1225-the-entry-is-no-longer-available-error-thrown-when-opening-news-posts#comments</comments><description>Revision 1 posted to Appian Knowledge Base by Nick Vigilante on 3/6/2017 9:31:29 PM&lt;br /&gt;
&lt;div class="row content_container"&gt;
&lt;h2 id="symptoms"&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;News posts flash on the screen and users receive an error in Tempo:&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-11/pastedimage1488835848634v1.png"&gt;&lt;img src="/resized-image/__size/1200x51511/__key/communityserver-wikis-components-files/00-00-00-00-11/pastedimage1488835848634v1.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;pre&gt;&lt;code&gt;The entry is no longer available.

An error was encountered while processing your request.
&lt;/code&gt;&lt;/pre&gt;
&lt;p&gt;The issue is narrowed down to a particular news feed. Unsubscribing from the news feed resolves the issue.&lt;/p&gt;
&lt;h2 id="cause"&gt;Cause&lt;/h2&gt;
&lt;p&gt;The root cause is the use of &lt;code&gt;rp!id&lt;/code&gt; in the title of the record type associated with the news feed entry.&lt;/p&gt;
&lt;h2 id="action"&gt;Action&lt;/h2&gt;
&lt;p&gt;Change &lt;code&gt;rp!id&lt;/code&gt; to &lt;code&gt;rf!id&lt;/code&gt;, which is the recommended method.&lt;/p&gt;
&lt;h2 id="affected-versions"&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to all versions of Appian.&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;Last Reviewed:&amp;nbsp;March 2017&lt;/p&gt;
&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: records, user interface, feeds, news&lt;/div&gt;
</description></item></channel></rss>