https://community.appian.com/support/w/kb/466/kb-1252-appian-health-check-process-hangs-and-does-not-completeen-USTelligent Community 12https://community.appian.com/support/w/kb/466/kb-1252-appian-health-check-process-hangs-and-does-not-completeMon, 12 Jul 2021 07:50:03 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:8db2b07d-ae36-4b0d-be05-b41914d6647bParmida Borhanihttps://community.appian.com/support/w/kb/466/kb-1252-appian-health-check-process-hangs-and-does-not-complete#commentsCurrent Revision posted to Appian Knowledge Base by Parmida Borhani on 7/12/2021 7:50:03 AM<br /> <div class="row content_container"> <h2 id="symptoms">Symptoms</h2> <p>The Health Check process may appear to be &#39;hanging&#39; or taking a very long time without completing but does not appear to fail.</p> <p>The following error can be seen in the application server log:</p> <pre><code>ERROR com.appian.integration.httpclient.smartnode.HttpFileUploadSmartNode - ConnectorRuntimeException [title=Error calling HTTP File Upload, com.appian.integration.core.exception.ConnectorRuntimeException: org.apache.http.conn.HttpHostConnectException: Connect to forum.appian.com:443 [forum.appian.com/XXX.XXX.XXX.XXX, forum.appian.com/XXX.XXX.XXX.XXX] failed: Connection refused] </code></pre> <h2 id="cause">Cause</h2> <p>Appian Health Check requires a connection to Forum (<a href="https://forum.appian.com/">https://forum.appian.com/</a>) For some self-managed customers, there may be restrictions on network traffic preventing the connection to Forum.</p> <h2 id="action">Action</h2> <p>Add a network rule to allow connections to forum.appian.com on ports 80 and 443.</p> <h2 id="affected-versions">Affected Versions</h2> <p>This article applies to all versions of Appian using the Health Check plugin.</p> </div> <p>Last Reviewed:&nbsp;July 2021</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: health check, plug-ins</div> https://community.appian.com/support/w/kb/466/kb-1252-appian-health-check-process-hangs-and-does-not-complete/revision/1Tue, 07 Mar 2017 14:37:26 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:8db2b07d-ae36-4b0d-be05-b41914d6647bNick Vigilantehttps://community.appian.com/support/w/kb/466/kb-1252-appian-health-check-process-hangs-and-does-not-complete#commentsRevision 1 posted to Appian Knowledge Base by Nick Vigilante on 3/7/2017 2:37:26 PM<br /> <div class="row content_container"> <h2 id="symptoms">Symptoms</h2> <p>The Health Check process may appear to be &#39;hanging&#39; or taking a very long time without completing but does not appear to fail.</p> <p>The following error can be seen in the application server log:</p> <pre><code>[Appian Work Item - 16 - ProcessExec01 : UnattendedJavaActivityRequest] ERROR com.appian.integration.httpclient.smartnode.HttpFileUploadSmartNode - ConnectorRuntimeException [title=Error calling HTTP File Upload, com.appian.integration.core.exception.ConnectorRuntimeException: org.apache.http.conn.HttpHostConnectException: Connect to forum.appian.com:443 [forum.appian.com/XXX.XXX.XXX.XXX, forum.appian.com/XXX.XXX.XXX.XXX] failed: Connection refused] </code></pre> <h2 id="cause">Cause</h2> <p>Appian Health Check requires a connection to Forum (<a href="https://forum.appian.com/">https://forum.appian.com/</a>) For some self-managed customers, there may be restrictions on network traffic preventing the connection to Forum.</p> <h2 id="action">Action</h2> <p>Add a network rule to allow connections to forum.appian.com on ports 80 and 443.</p> <h2 id="affected-versions">Affected Versions</h2> <p>This article applies to all versions of Appian.</p> </div> <p>Last Reviewed:&nbsp;March 2017</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: health check, plug-ins</div>