KB-1321 Appian Health Check data collection takes too long or fails to complete

Symptoms

 The Health Check data collection either takes too long to complete or fails. 

Cause 

This is a known issue in version 4.9.0 of the Health Check Data Collection Plugin for Cloud.

Action

This has been resolved in version 4.9.1 of the Health Check Data Collection Plugin for Cloud. Please upgrade to the latest version.

Affected Versions

This applies to all versions of Appian using the Health Check Data Collection plugin for Cloud, version 4.9.0.

Last Reviewed: April 2017

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