KB-1322 How to transfer your certification or account information to a new Community account

Elly Meng — Wed, 18 Jan 2023 20:38:59 GMT

Current Revision posted to Appian Knowledge Base by Elly Meng on 1/18/2023 8:38:59 PM

If you need to transfer your Appian Certification or Appian Community account to a new company or email address, follow these simple steps:

Create a new Appian Community account with your new email address.
Once completed, reach out to community@appian.com with the email addresses associated with your old and new account.

We will transfer or merge the two accounts for you and let you know when the process is complete.

Please note that your Appian Certifications, Community and Academy achievements, and Community activity history will be transferred during this process. If you would also like to have your Academy historical training data transferred, please include academyonline@appian.com in your email to us.

Visit Appian Community Frequently Asked Questions for other questions.

Last reviewed: Jan 2023

Tags: administration, how-to, users

KB-1322 How to update an email address on a Community user ID and transfer A-Scores to a different user ID

Elly Meng — Wed, 18 Jan 2023 20:32:41 GMT

Revision 14 posted to Appian Knowledge Base by Elly Meng on 1/18/2023 8:32:41 PM

If you need to transfer your Appian Certification or Appian Community account to a new company or email address, follow these simple steps:

Create a new Appian Community account with your new email address.
Once completed, reach out to community@appian.com with the email addresses associated with your old and new account.

We will transfer or merge the two accounts for you and let you know when the process is complete.

Visit Appian Community Frequently Asked Questions for other questions.

Last reviewed: Jan 2023

Tags: administration, how-to, users

KB-1322 How to update an email address on a Community user ID and transfer A-Scores to a different user ID

Parmida Borhani — Thu, 23 Jul 2020 05:01:30 GMT

Revision 13 posted to Appian Knowledge Base by Parmida Borhani on 7/23/2020 5:01:30 AM

Update email

To update the email address that is tied to your Community user ID, your User Registration Administrator will need to register a brand new user ID with the new email address. The steps to register a new user can be found in KB-1247. If you do not know who your new User Registration Administrator is, contact support@appian.com.

For example, if your old email address is userxyz@companya.com and you would like to update your user ID to be userxyz@companyb.com, then the User Registration Administrator from Company B will have to register your account following the steps in KB-1247.

Transfer A-Score

If you are an Appian practitioner and need to transfer your A-Score from Company A to Company B, create an A-Score case to migrate your A-Score from Company A to Company B using the Create a Case button on Community once the new user ID is created and is associated with a customer or partner account.

Tags: administration, how-to, users

KB-1322 How to update an email address on a Community user ID and transfer A-Scores to a different user ID

Nick Vigilante — Tue, 18 Apr 2017 14:02:57 GMT

Revision 12 posted to Appian Knowledge Base by Nick Vigilante on 4/18/2017 2:02:57 PM

Update email

Transfer A-Score

Tags: administration, how-to, users

KB-1322 How to update an email address on a Community user ID and transfer A-Scores to a different user ID

Nick Vigilante — Tue, 18 Apr 2017 13:58:54 GMT

Revision 11 posted to Appian Knowledge Base by Nick Vigilante on 4/18/2017 1:58:54 PM

Update email

Transfer A-Score

Tags: administration, how-to, users

KB-1322 How to update an email address on a Community account and transfer A-Scores to a different account

Nick Vigilante — Tue, 11 Apr 2017 08:56:33 GMT

Revision 10 posted to Appian Knowledge Base by Nick Vigilante on 4/11/2017 8:56:33 AM

To update the email address that is tied to your Community user ID, your User Registration Administrator will need to register a brand new account with the new email address. The steps to register a new user can be found in KB-1247. If you do not know who your new User Registration Administrator is, contact support@appian.com.

For example, if your old email address is userxyz@companya.com and you would like to update your account to be userxyz@companyb.com, then the User Registration Administrator from Company B will have to register your account following the steps in KB-1247.

If you are an Appian practitioner and need to transfer your A-Score from Company A to Company B, create an A-Score case to migrate your A-Score from Company A to Company B using the Create a Case button on Community once the new account is created and is associated with a customer or partner account.

Tags: administration, how-to, users

KB-1322 How to update an email address on a Community account and transfer A-Scores to a different account

Nick Vigilante — Mon, 10 Apr 2017 13:29:57 GMT

Revision 9 posted to Appian Knowledge Base by Nick Vigilante on 4/10/2017 1:29:57 PM

To update the email address that is tied to your Forum account, register a brand new account with the new email address.

To transfer your A-Score, create an A-Score case to migrate your A-Score from the old account to the new one using the Create a Case button on Community.

Tags: administration, how-to, users