KB-1350 Health Check data collection fails due to "Permission denied" error in gluster logs

Symptoms

When running the Appian Health Check collectors on Appian Cloud, the following error appears in the logs after data collection commences:

/usr/local/appian/ae/ear/suite.ear/web.war/logs/internal/gluster/bricks/usr-local-appian-local-data-mirrored-data.log-<DATE> (Permission denied)

Cause

This has been resolved in the Appian Health Check Data Collection Plugin version 4.10.1.

Action

Update this shared component to the latest version available.

Affected Version

This article applies to all versions of Appian Cloud. 

Last Reviewed: July 2017

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