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KB-1354 IdP-initiated SAML login redirects to SAML test result page


When opening a new tab after logging into Appian as a SAML-enabled user, the following message appears:

Authentication was unsuccessful.
Reason: Unexpected error occurred during SAML authentication test. 
Close this window and return to Appian Administration Console.

Additionally, the URL will read <APPIAN_HOME>/suite/saml/AssertionConsumer


This issue has been reported to the Appian product team. The reference number for this issue is AN-85424.


As a workaround, change the URL to the preferred destination after the error page has rendered, such as <APPIAN_URL>/suite/tempo.

Affected Versions

This article applies to Appian 17.1 and later. 

Last Reviewed: May 2017