You are currently reviewing an older revision of this page.
When opening a new tab after logging into Appian as a SAML-enabled user, the following message appears:
Authentication was unsuccessful. Reason: Unexpected error occurred during SAML authentication test. Close this window and return to Appian Administration Console.
Additionally, the URL will read <APPIAN_HOME>/suite/saml/AssertionConsumer
<APPIAN_HOME>/suite/saml/AssertionConsumer
This issue has been reported to the Appian product team. The reference number for this issue is AN-85424.
As a workaround, change the URL to the preferred destination after the error page has rendered, such as <APPIAN_URL>/suite/tempo.
<APPIAN_URL>/suite/tempo
This article applies to Appian 17.1 and later.
Last Reviewed: May 2017