https://community.appian.com/support/w/kb/599/kb-1361-safelink-does-not-download-document-from-external-systemen-USTelligent Community 12https://community.appian.com/support/w/kb/599/kb-1361-safelink-does-not-download-document-from-external-systemFri, 26 May 2017 11:25:02 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:58d9ba22-ce31-4db5-8856-f78c9b3cb75aNick Vigilantehttps://community.appian.com/support/w/kb/599/kb-1361-safelink-does-not-download-document-from-external-system#commentsCurrent Revision posted to Appian Knowledge Base by Nick Vigilante on 5/26/2017 11:25:02 AM<br /> <h2>Symptoms</h2> <p>When clicking the download link for a document provided by a safelink() component, no download occurs. Instead, a 403 error code is recorded in the network capture.</p> <h2>Cause</h2> <p>This issue has been reported to the Appian product team. The reference number for this issue is <strong>AN-82729</strong>.</p> <h2>Action</h2> <p>If this behavior is being experienced in IE: Access Appian through Chrome or Firefox to download the document provided by safelink().</p> <p>If this behavior is being experienced in Chrome: Access Appian through IE or Firefox to download the document provided by safelink().</p> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.&nbsp;</p> <p>Last Reviewed: May 2017</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web browser, known issues, open issues</div> https://community.appian.com/support/w/kb/599/kb-1361-safelink-does-not-download-document-from-external-system/revision/1Thu, 25 May 2017 18:13:13 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:58d9ba22-ce31-4db5-8856-f78c9b3cb75aJenn Pridemorehttps://community.appian.com/support/w/kb/599/kb-1361-safelink-does-not-download-document-from-external-system#commentsRevision 1 posted to Appian Knowledge Base by Jenn Pridemore on 5/25/2017 6:13:13 PM<br /> <h2>Symptoms</h2> <p>When clicking the download link for a document provided by a safelink() component, no download occurs. Instead, a 403 error code is recorded in the network capture.</p> <h2>Cause</h2> <p>This issue has been reported to the Appian product team. The reference number for this issue is <strong>AN-82929</strong>.</p> <h2>Action</h2> <p>If this behavior is being experienced in IE: Access Appian through Chrome or Firefox to download the document provided by safelink().</p> <p>If this behavior is being experienced in Chrome: Access Appian through IE or Firefox to download the document provided by safelink().</p> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.&nbsp;</p> <p>Last Reviewed: May 2017</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web browser, known issues, open issues</div>