https://community.appian.com/support/w/kb/611/kb-1370-system-administrator-s-temporary-password-expireden-USTelligent Community 12https://community.appian.com/support/w/kb/611/kb-1370-system-administrator-s-temporary-password-expiredFri, 02 Jun 2017 13:45:19 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:c78d4c36-77ab-4090-bc85-fd155bf98ecdNick Vigilantehttps://community.appian.com/support/w/kb/611/kb-1370-system-administrator-s-temporary-password-expired#commentsCurrent Revision posted to Appian Knowledge Base by Nick Vigilante on 6/2/2017 1:45:19 PM<br /> <h2>Symptoms</h2> <p>Upon attempting to login to Appian for the first time as the system administrator created in the&nbsp;<strong>password.properties</strong>&nbsp;file, the following error is displayed:</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-11/8321.temporaryPasswordExpired.png"><img src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-11/8321.temporaryPasswordExpired.png" alt=" " /></a></p> <h2>Cause</h2> <p>By default, the temporary password set in the&nbsp;<strong>password.properties</strong>&nbsp;file during configuration expires in 10,080 minutes (1 week). Therefore, the expiration time has been exceeded which results in the above error.</p> <h2>Action</h2> <p>To resolve this issue a fresh re-install of Appian is required.</p> <p><strong>Note:&nbsp;</strong>If the original installation of Appian was configured using the configure script, the repository from the original installation can be copied over to the new installation for simplified deployment.&nbsp;Run the configure script again in the new installation, pointing to the correct directory of the repository.</p> <h2>Affected Versions</h2> <p>This article applies to Appian 17.1 and later.</p> <p>Last Reviewed: June 2017</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: installation, authentication</div> https://community.appian.com/support/w/kb/611/kb-1370-system-administrator-s-temporary-password-expired/revision/5Fri, 02 Jun 2017 09:45:19 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:c78d4c36-77ab-4090-bc85-fd155bf98ecdNick Vigilantehttps://community.appian.com/support/w/kb/611/kb-1370-system-administrator-s-temporary-password-expired#commentsRevision 5 posted to Appian Knowledge Base by Nick Vigilante on 6/2/2017 9:45:19 AM<br /> <h2>Symptoms</h2> <p>Upon attempting to login to Appian for the first time as the system administrator created in the&nbsp;<strong>password.properties</strong>&nbsp;file, the following error is displayed:</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/8321.temporaryPasswordExpired.png"><img src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-13/8321.temporaryPasswordExpired.png" alt=" " /></a></p> <h2>Cause</h2> <p>By default, the temporary password set in the&nbsp;<strong>password.properties</strong>&nbsp;file during configuration expires in 10,080 minutes (1 week). Therefore, the expiration time has been exceeded which results in the above error.</p> <h2>Action</h2> <p>To resolve this issue a fresh re-install of Appian is required.</p> <p><strong>Note:&nbsp;</strong>If the original installation of Appian was configured using the configure script, the repository from the original installation can be copied over to the new installation for simplified deployment.&nbsp;Run the configure script again in the new installation, pointing to the correct directory of the repository.</p> <h2>Affected Versions</h2> <p>This article applies to Appian 17.1 and later.</p> <p>Last Reviewed: June 2017</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: installation, authentication</div>