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KB-XXXX How to open the Appian Support site from the Appian mobile app

It is possible for users with support case access to sign in to the Appian Support site to create and manage cases, review existing survey tasks, and review product documentation. To configure the app to use the Appian Support site, perform the following:

  1. Download and install the latest version of the Appian app for iOS or Android, depending on your phone's operating system.
  2. Add a new account in the app.
  3. Set the URL to
  4. If prompted with an EULA, review the terms and hit Accept.
  5. You will be presented with a mobile version of the login page. Enter in the email address configured with your account and your account password, and you will be presented with the site.