KB-1433 Error retrieving data from data source after password change

Parmida Borhani — Mon, 23 Jul 2018 03:44:35 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 7/23/2018 3:44:35 AM

Symptoms

After changing the password for a data source and updating the password in the Admin Console, query rules, record lists, and a!queryEntity calls begin to fail. The following error may be witnessed when viewing a record utilizing the updated data source:

The Requested Record Type Is Not Available
An error occurred while retrieving the data for "X". (APNX-1-4205-003)

However, query database smart services execute without issue.

Cause

This issue occurs because the current data source connections are not in sync with the updated Admin Console configurations.

Action

To resolve this issue, re-publish the data stores with the updated passwords after changing the passwords in the Admin console or restart the application server.

Affected Versions

This article applies to Appian 16.2 and later.

Last Reviewed: December 2017

Tags: administration, database, admin console, infrastructure

KB-1433 Error retrieving data from data source after password change

Parmida Borhani — Tue, 05 Dec 2017 02:20:54 GMT

Revision 8 posted to Appian Knowledge Base by Parmida Borhani on 12/5/2017 2:20:54 AM

Symptoms

The Requested Record Type Is Not Available
An error occurred while retrieving the data for "X". (APNX-1-4205-003)

However, query database smart services execute without issue.

Cause

This issue occurs because the current data source connections are not in sync with the updated Admin Console configurations.

Action

To resolve this issue, re-publish the data stores with the updated passwords after changing the passwords in the Admin console or restart the application server.

Affected Versions

This article applies to Appian 16.2 and later.

Last Reviewed: December 2017

Tags: database, admin console

KB-1433 Error retrieving data from data source after password change

Parmida Borhani — Sun, 03 Dec 2017 22:23:14 GMT

Revision 7 posted to Appian Knowledge Base by Parmida Borhani on 12/3/2017 10:23:14 PM

Symptoms

The Requested Record Type Is Not Available
An error occurred while retrieving the data for "X". (APNX-1-4205-003)

However, query database smart services execute without issue.

Cause

This issue occurs because the current data source connections are not in sync with the updated Admin Console configurations.

Action

To resolve this issue, re-publish the data stores with the updated passwords after changing the passwords in the Admin console.

Affected Versions

This article applies to Appian 16.2 and later.

Last Reviewed: December 2017

Tags: database, admin console

KB-XXXX Error retrieving data from data source after password change

Parmida Borhani — Sun, 03 Dec 2017 21:51:12 GMT

Revision 6 posted to Appian Knowledge Base by Parmida Borhani on 12/3/2017 9:51:12 PM

Symptoms

The Requested Record Type Is Not Available
An error occurred while retrieving the data for "X". (APNX-1-4205-003)

However, query database smart services execute without issue.

Cause

This issue occurs because the current data source connections are not in sync with the updated Admin Console configurations.

Action

To resolve this issue, re-publish the data stores with the updated passwords after changing the passwords in the Admin console.

Affected Versions

This article applies to Appian 16.2 and later.

Last Reviewed: December 2017

Tags: database, admin console

KB-XXXX Error retrieving data from data source after password change

Nick Vigilante — Wed, 09 Aug 2017 15:50:46 GMT

Revision 5 posted to Appian Knowledge Base by Nick Vigilante on 8/9/2017 3:50:46 PM

Symptoms

The Requested Record Type Is Not Available
An error occurred while retrieving the data for "X". (APNX-1-4205-003)

However, query database smart services execute without issue.

Cause

This issue occurs because the current data source connections are not in sync with the updated Admin Console configurations.

Action

To resolve this issue, re-publish the data stores with the updated passwords after changing the passwords in the Admin console.

Affected Versions

This article applies to Appian 16.2 and later.

Last Reviewed: August 2017

Error retrieving data from data source after password change

Jenn Pridemore — Thu, 27 Jul 2017 16:11:36 GMT

Revision 4 posted to Appian Knowledge Base by Jenn Pridemore on 7/27/2017 4:11:36 PM

Symptoms

However, query database smart services execute without issue.

Cause

This issue occurs because the current data source connections are not in sync with the updated Admin console configurations.

Action

To resolve this issue, re-publish the data stores with the updated passwords after changing the passwords in the Admin console.

Affected Versions

This article applies to Appian 16.2 and later.

Last Reviewed: July 2017

Error retrieving data from data source after password change

Jenn Pridemore — Tue, 25 Jul 2017 19:10:11 GMT

Revision 1 posted to Appian Knowledge Base by Jenn Pridemore on 7/25/2017 7:10:11 PM

Symptoms

After changing the password for a data source and updating the password in the Admin Console, queries begin to fail. The following error may be witnessed when viewing a record utilizing the updated data source :

Error retrieving data from data source after password change

Jenn Pridemore — Tue, 25 Jul 2017 15:16:52 GMT

Revision 3 posted to Appian Knowledge Base by Jenn Pridemore on 7/25/2017 3:16:52 PM

Symptoms

However, query database smart services execute without issue.

Cause

This issue occurs because the current data source connections are not in sync with the updated Admin console configurations.

Action

To resolve this issue, re-publish the data sources with the updated passwords after changing the passwords in the Admin console.

Affected Versions

This article applies to Appian 16.2 and later.

Last Reviewed: July 2017

Error retrieving data from data source after password change

Jenn Pridemore — Tue, 25 Jul 2017 15:16:04 GMT

Revision 2 posted to Appian Knowledge Base by Jenn Pridemore on 7/25/2017 3:16:04 PM

Symptoms

After changing the password for a data source and updating the password in the Admin Console, query rules, record lists, and a!queryEntity calls begin to fail. The following error may be witnessed when viewing a record utilizing the updated data source:

However, query database smart services execute without issue.

Cause

This issue occurs because the current data source connections are not in sync with the updated Admin console configurations.

Action

To resolve this issue, re-publish the data sources with the updated passwords after changing the passwords in the Admin console.

Affected Versions

This article applies to Appian 16.2 and later.

Last Reviewed: July 2017