https://community.appian.com/support/w/kb/664/kb-1400-users-are-unable-to-view-the-process-properties-when-monitoring-a-processen-USTelligent Community 12https://community.appian.com/support/w/kb/664/kb-1400-users-are-unable-to-view-the-process-properties-when-monitoring-a-processMon, 23 Jul 2018 13:18:01 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:eed7d928-19f9-47ed-aa0e-1e9de29e9c21Jordan Horwathttps://community.appian.com/support/w/kb/664/kb-1400-users-are-unable-to-view-the-process-properties-when-monitoring-a-process#commentsCurrent Revision posted to Appian Knowledge Base by Jordan Horwat on 7/23/2018 1:18:01 PM<br /> <h2>Symptoms</h2> <p>If a user opens a process model to edit and selects the Process Analyst view, then that user will be unable to view the process properties of a process when monitoring any process.</p> <p>To reproduce the issue, one can perform the following:</p> <ol> <li>Open the Process Modeler.</li> <li>Switch to Process Analyst view.</li> <li>Exit the Process Modeler.</li> <li>Open an existing process instance in Monitor/Edit mode.</li> </ol> <p>The process instance will open with Process Analyst options when it should open with Process Designer options.</p> <h2>Cause</h2> <p>This issue has been reported to the Appian product team as&nbsp;<strong>AN-68449</strong>.</p> <h2>Action</h2> <p>To work around this issue, perform the following:</p> <ol> <li>Open the Process Modeler as a Process Designer.</li> <li>Exit the Process Modeler.</li> <li>Go back to monitor the process.</li> </ol> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed: August 2017</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: known issues, process modeler, application design, open issues</div> https://community.appian.com/support/w/kb/664/kb-1400-users-are-unable-to-view-the-process-properties-when-monitoring-a-process/revision/1Thu, 17 Aug 2017 18:27:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:eed7d928-19f9-47ed-aa0e-1e9de29e9c21Nick Vigilantehttps://community.appian.com/support/w/kb/664/kb-1400-users-are-unable-to-view-the-process-properties-when-monitoring-a-process#commentsRevision 1 posted to Appian Knowledge Base by Nick Vigilante on 8/17/2017 6:27:00 PM<br /> <h2>Symptoms</h2> <p>If a user opens a process model to edit and selects the Process Analyst view, then that user will be unable to view the process properties of a process when monitoring any process.</p> <p>To reproduce the issue, one can perform the following:</p> <ol> <li>Open the Process Modeler.</li> <li>Switch to Process Analyst view.</li> <li>Exit the Process Modeler.</li> <li>Open an existing process instance in Monitor/Edit mode.</li> </ol> <p>The process instance will open with Process Analyst options when it should open with Process Designer options.</p> <h2>Cause</h2> <p>This issue has been reported to the Appian product team as&nbsp;<strong>AN-68449</strong>.</p> <h2>Action</h2> <p>To work around this issue, perform the following:</p> <ol> <li>Open the Process Modeler as a Process Designer.</li> <li>Exit the Process Modeler.</li> <li>Go back to monitor the process.</li> </ol> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed: August 2017</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: known issues, process modeler, open issues</div>