https://community.appian.com/support/w/kb/685/kb-1407-slowness-observed-in-appian-administration-console-and-tempo-when-loaded-through-internet-exploreren-USTelligent Community 12https://community.appian.com/support/w/kb/685/kb-1407-slowness-observed-in-appian-administration-console-and-tempo-when-loaded-through-internet-explorerMon, 23 Jul 2018 13:16:10 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:222173f1-979c-403c-b64a-5d9406458a04Jordan Horwathttps://community.appian.com/support/w/kb/685/kb-1407-slowness-observed-in-appian-administration-console-and-tempo-when-loaded-through-internet-explorer#commentsCurrent Revision posted to Appian Knowledge Base by Jordan Horwat on 7/23/2018 1:16:10 PM<br /> <h2>Symptoms</h2> <p>Loading the Tempo interface and the Appian Administration Console takes over 20 seconds using Internet Explorer. Loading&nbsp;/designer does not show any slowness.</p> <h2>Cause</h2> <p>This issue is due to a conflict between the 170929.021 CIDS definitions update on Symantec Endpoint Protection (SEP) and Internet Explorer 11.46.</p> <h2>Action</h2> <p>Review the Solution section of the following Symantec article:&nbsp;<a href="https://support.symantec.com/en_US/article.TECH247807.html"><span style="font-weight:400;">https://support.symantec.com/en_US/article.TECH247807.html</span></a></p> <p>The summary of those steps are as follows:</p> <ol> <li>Upgrade to Internet Explorer 11.47 (part of Microsoft&#39;s October 10, 2017 monthly roll-up).</li> <li>Revert Symantec IPS definitions.</li> </ol> <h2>Affected Versions</h2> <p>This article applies to Appian 17.1 and later using Symantec antivirus software in Internet Explorer 11.46 and earlier.</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web browser, internet explorer</div> https://community.appian.com/support/w/kb/685/kb-1407-slowness-observed-in-appian-administration-console-and-tempo-when-loaded-through-internet-explorer/revision/1Sat, 21 Oct 2017 01:45:11 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:222173f1-979c-403c-b64a-5d9406458a04Nick Vigilantehttps://community.appian.com/support/w/kb/685/kb-1407-slowness-observed-in-appian-administration-console-and-tempo-when-loaded-through-internet-explorer#commentsRevision 1 posted to Appian Knowledge Base by Nick Vigilante on 10/21/2017 1:45:11 AM<br /> <h2>Symptoms</h2> <p>&nbsp;</p> <p>Loading the Tempo interface and the Appian Administration Console takes over 20 seconds using Internet Explorer. Loading&nbsp;/designer does not show any slowness.</p> <h2>Cause</h2> <p>&nbsp;</p> <p>This issue is due to a conflict between the 170929.021 CIDS definitions update on Symantec Endpoint Protection (SEP) and Internet Explorer 11.46.</p> <h2>Action</h2> <p>&nbsp;</p> <p>Review the Solution section of the following Symantec article:&nbsp;<a href="https://support.symantec.com/en_US/article.TECH247807.html"><span style="font-weight:400;">https://support.symantec.com/en_US/article.TECH247807.html</span></a></p> <p>The summary of those steps are as follows:</p> <ol> <li>Upgrade to Internet Explorer 11.47 (part of Microsoft&#39;s October 10, 2017 monthly roll-up).</li> <li>Revert Symantec IPS definitions.</li> </ol> <h2>&nbsp;</h2> <h2>Affected Versions</h2> <p>&nbsp;</p> <p>This article applies to Appian 17.1 and later using Symantec antivirus software in Internet Explorer 11.46 and earlier.</p> <div style="clear:both;"></div> <div style="font-size: 90%;">Tags: internet explorer</div>