KB-1424 Search server is already running

Jordan Horwat — Mon, 23 Jul 2018 13:02:51 GMT

Current Revision posted to Appian Knowledge Base by Jordan Horwat on 7/23/2018 1:02:51 PM

Symptoms

When starting the search server, the following message is displayed:

The Appian Search Server is already running.

Cause

When the search server is started, a file called ss.pid is created in the <APPIAN_HOME>/search-server/bin directory with the process ID of the search server. When the search server is stopped, this file is removed. If the search server is shutdown ungracefully, the process may be unable to remove the file. Upon the next startup of the search server, since the ss.pid file is already present, the start script incorrectly determines that the search server is already running even though it's not.

Action

Run <APPIAN_HOME>/search-server/bin/stop.sh|bat to ensure the search server is not running.
Delete the ss.pid file from <APPIAN_HOME>/search-server/bin.
Start the search server.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: November 2017

Tags: search server, infrastructure

KB-1424 Search server is already running

Parmida Borhani — Fri, 24 Nov 2017 05:45:33 GMT

Revision 4 posted to Appian Knowledge Base by Parmida Borhani on 11/24/2017 5:45:33 AM

Symptoms

When starting the search server, the following message is displayed:

The Appian Search Server is already running.

Cause

Action

Run <APPIAN_HOME>/search-server/bin/stop.sh|bat to ensure the search server is not running.
Delete the ss.pid file from <APPIAN_HOME>/search-server/bin.
Start the search server.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: November 2017

Tags: search server

Search server is already running

Parmida Borhani — Fri, 24 Nov 2017 05:33:09 GMT

Revision 1 posted to Appian Knowledge Base by Parmida Borhani on 11/24/2017 5:33:09 AM

Symptoms

When starting the search server, the following message is displayed:

The Appian Search Server is already running.

Cause

When the search server is started, a file called ss.pid gets created in the <APPIAN_HOME>/search-server/bin directory with the process ID of the search server. When the search server is stopped, this file gets deleted. If the environment experiences an improper shutdown, the process is unable to delete the file. Upon the next startup of the search server, since the ss.pid file is already there, the start script thinks that the search server is already running even though it's not.

Action

Run the stop script to ensure the search server is not running.
Delete the ss.pid file from <APPIAN_HOME>/search-server/bin.
Start the search server.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: November 2017

Tags: search server

KB-1424 Search server is already running

Tom Ryan — Fri, 24 Nov 2017 00:43:23 GMT

Revision 3 posted to Appian Knowledge Base by Tom Ryan on 11/24/2017 12:43:23 AM

Symptoms

When starting the search server, the following message is displayed:

The Appian Search Server is already running.

Cause

Action

Run <APPIAN_HOME>/search-server/bin/stop.sh|bat to ensure the search server is not running.
Delete the ss.pid file from <APPIAN_HOME>/search-server/bin.
Start the search server.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: November 2017

Tags: search server

KB-1424 Search server is already running

Parmida Borhani — Fri, 24 Nov 2017 00:36:42 GMT

Revision 2 posted to Appian Knowledge Base by Parmida Borhani on 11/24/2017 12:36:42 AM

Symptoms

When starting the search server, the following message is displayed:

The Appian Search Server is already running.

Cause

Action

Run the stop script to ensure the search server is not running.
Delete the ss.pid file from <APPIAN_HOME>/search-server/bin.
Start the search server.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: November 2017

Tags: search server