KB-1445 Automated Deployment Manager (ADM) gets stuck on "inspecting"

Parmida Borhani — Mon, 08 Jan 2018 02:34:50 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 1/8/2018 2:34:50 AM

Symptoms

While inspecting or importing a package using the Automated Deployment Manager (ADM) servlet, the status will remain on "In Progress" indefinitely. This looks like:

In the application server logs, the following stack trace will appear:

01:39:03,350 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,350 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while deploying the application.
01:39:03,351 INFO [stdout] (pool-17-thread-1) java.lang.NullPointerException
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.version.DeploymentHelperForAppian16300.executeInspect(DeploymentHelperForAppian16300.java:106)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.MainHelper.run(MainHelper.java:100)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.FutureTask.run(FutureTask.java:266)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.lang.Thread.run(Thread.java:748)
01:39:03,352 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,352 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while updating the ProgressFile.

Cause

The version of ADM being used is out of date for the version of Appian with which it is running.

Action

Download and install the latest version of the plugin from Forum/App Market. If you are already using the latest version of the plugin, leave a comment to the maintainer or open a case with Appian Support.

Affected Versions

This can affect all versions of Appian. It is currently affecting Appian 17.4 with ADM versions less than 2.4.2.

Last Reviewed: January 2018

Tags: plug-ins, upgrade, plugins

KB-1445 Automated Deployment Manager (ADM) gets stuck on "inspecting"

Parmida Borhani — Sun, 07 Jan 2018 21:34:50 GMT

Revision 8 posted to Appian Knowledge Base by Parmida Borhani on 1/7/2018 9:34:50 PM

Symptoms

While inspecting or importing a package using the Automated Deployment Manager (ADM) servlet, the status will remain on "In Progress" indefinitely. This looks like:

In the application server logs, the following stack trace will appear:

01:39:03,350 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,350 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while deploying the application.
01:39:03,351 INFO [stdout] (pool-17-thread-1) java.lang.NullPointerException
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.version.DeploymentHelperForAppian16300.executeInspect(DeploymentHelperForAppian16300.java:106)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.MainHelper.run(MainHelper.java:100)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.FutureTask.run(FutureTask.java:266)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.lang.Thread.run(Thread.java:748)
01:39:03,352 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,352 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while updating the ProgressFile.

Cause

The version of ADM being used is out of date for the version of Appian with which it is running.

Action

Affected Versions

This can affect all versions of Appian. It is currently affecting Appian 17.4 with ADM versions less than 2.4.2.

Last Reviewed: January 2018

Tags: upgrade, shared components, plugins

KB-1445 Automated Deployment Manager (ADM) gets stuck on "inspecting"

Parmida Borhani — Sun, 07 Jan 2018 21:34:09 GMT

Revision 7 posted to Appian Knowledge Base by Parmida Borhani on 1/7/2018 9:34:09 PM

Symptoms

While inspecting or importing a package using the Automated Deployment Manager (ADM) servlet, the status will remain on "In Progress" indefinitely. This looks like:

In the application server logs, the following stack trace will appear:

01:39:03,350 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,350 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while deploying the application.
01:39:03,351 INFO [stdout] (pool-17-thread-1) java.lang.NullPointerException
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.version.DeploymentHelperForAppian16300.executeInspect(DeploymentHelperForAppian16300.java:106)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.MainHelper.run(MainHelper.java:100)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.FutureTask.run(FutureTask.java:266)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.lang.Thread.run(Thread.java:748)
01:39:03,352 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,352 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while updating the ProgressFile.

Cause

The version of ADM being used is out of date for the version of Appian with which it is running.

Action

Affected Versions

This can affect all versions of Appian. It is currently affecting Appian 17.4 with ADM versions less than 2.4.2.

Last Reviewed: January 2018

Tags: plugin, upgrade

DRAFT KB-XXXX Automated Deployment Manager (ADM) gets stuck on "inspecting"

Parmida Borhani — Sun, 07 Jan 2018 16:47:33 GMT

Revision 6 posted to Appian Knowledge Base by Parmida Borhani on 1/7/2018 4:47:33 PM

Symptoms

While inspecting or importing a package using the Automated Deployment Manager (ADM) servlet, the status will remain on "In Progress" indefinitely. This looks like:

In the application server logs, the following stack trace will appear:

01:39:03,350 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,350 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while deploying the application.
01:39:03,351 INFO [stdout] (pool-17-thread-1) java.lang.NullPointerException
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.version.DeploymentHelperForAppian16300.executeInspect(DeploymentHelperForAppian16300.java:106)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.MainHelper.run(MainHelper.java:100)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.FutureTask.run(FutureTask.java:266)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.lang.Thread.run(Thread.java:748)
01:39:03,352 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,352 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while updating the ProgressFile.

Cause

The version of ADM being used is out of date for the version of Appian with which it is running.

Action

Affected Versions

This can affect all versions of Appian. It is currently affecting Appian 17.4 with ADM versions less than 2.4.2.

Last Reviewed: January 2018

Tags: plugin, upgrade

DRAFT KB-XXXX Automated Deployment Manager (ADM) gets stuck on "inspecting"

Parmida Borhani — Thu, 04 Jan 2018 17:45:44 GMT

Revision 5 posted to Appian Knowledge Base by Parmida Borhani on 1/4/2018 5:45:44 PM

Symptoms

While inspecting or importing a package using the Automated Deployment Manager (ADM) servlet, the status will remain on "In Progress" indefinitely. This looks like:

In the application server logs, the following stack trace will appear:

01:39:03,350 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,350 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while deploying the application.
01:39:03,351 INFO [stdout] (pool-17-thread-1) java.lang.NullPointerException
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.version.DeploymentHelperForAppian16300.executeInspect(DeploymentHelperForAppian16300.java:106)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.MainHelper.run(MainHelper.java:100)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.FutureTask.run(FutureTask.java:266)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.lang.Thread.run(Thread.java:748)
01:39:03,352 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,352 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while updating the ProgressFile.

Cause

The version of ADM being used is out of date for the version of Appian with which it is running.

Action

Affected Versions

This can affect all versions of Appian. It is currently affecting Appian 17.4 with ADM versions less than 2.4.2.

Last Reviewed: January 2018

Tags: plugin, upgrade

DRAFT KB-XXXX Automated Deployment Manager (ADM) gets stuck on "inspecting"

Parmida Borhani — Thu, 04 Jan 2018 17:45:18 GMT

Revision 4 posted to Appian Knowledge Base by Parmida Borhani on 1/4/2018 5:45:18 PM

Symptoms

While inspecting or importing a package using the Automated Deployment Manager (ADM) servlet, the status will remain on "In Progress" indefinitely. This looks like:

In the application server logs, the following stack trace will appear:

01:39:03,350 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,350 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while deploying the application.
01:39:03,351 INFO [stdout] (pool-17-thread-1) java.lang.NullPointerException
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.version.DeploymentHelperForAppian16300.executeInspect(DeploymentHelperForAppian16300.java:106)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at com.appiancorp.ps.plugins.automatedimport.helper.MainHelper.run(MainHelper.java:100)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.FutureTask.run(FutureTask.java:266)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
01:39:03,351 INFO [stdout] (pool-17-thread-1) at java.lang.Thread.run(Thread.java:748)
01:39:03,352 INFO [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,352 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while updating the ProgressFile.

01:39:03,350 INFO  [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,350 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while deploying the application.
01:39:03,351 INFO  [stdout] (pool-17-thread-1) java.lang.NullPointerException
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at com.appiancorp.ps.plugins.automatedimport.helper.version.DeploymentHelperForAppian16300.executeInspect(DeploymentHelperForAppian16300.java:106)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at com.appiancorp.ps.plugins.automatedimport.helper.MainHelper.run(MainHelper.java:100)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.FutureTask.run(FutureTask.java:266)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.lang.Thread.run(Thread.java:748)
01:39:03,352 INFO  [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,352 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while updating the ProgressFile.

Cause

The version of ADM being used is out of date for the version of Appian with which it is running.

Action

Affected Versions

This can affect all versions of Appian. It is currently affecting Appian 17.4 with ADM versions less than 2.4.2.

Last Reviewed: January 2018

Tags: plugin, upgrade

DRAFT KB-XXXX Automated Deployment Manager (ADM) gets stuck on "inspecting"

Parmida Borhani — Thu, 04 Jan 2018 17:43:46 GMT

Revision 3 posted to Appian Knowledge Base by Parmida Borhani on 1/4/2018 5:43:46 PM

Symptoms

While inspecting or importing a package using the Automated Deployment Manager (ADM) servlet, the status will remain on "In Progress" indefinitely. This looks like:

In the application server logs, the following stack trace will appear:

01:39:03,350 INFO  [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,350 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while deploying the application.
01:39:03,351 INFO  [stdout] (pool-17-thread-1) java.lang.NullPointerException
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at com.appiancorp.ps.plugins.automatedimport.helper.version.DeploymentHelperForAppian16300.executeInspect(DeploymentHelperForAppian16300.java:106)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at com.appiancorp.ps.plugins.automatedimport.helper.MainHelper.run(MainHelper.java:100)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.FutureTask.run(FutureTask.java:266)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.lang.Thread.run(Thread.java:748)
01:39:03,352 INFO  [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,352 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while updating the ProgressFile.

Cause

The version of ADM being used is out of date for the version of Appian with which it is running.

Action

Affected Versions

This can affect all versions of Appian. It is currently affecting Appian 17.4 with ADM versions less than 2.4.2.

Last Reviewed: January 2018

Tags: plugin, upgrade

DRAFT KB-XXXX Automated Deployment plugin gets stuck on "inspecting"

Tristan Newmann — Tue, 02 Jan 2018 23:39:05 GMT

Revision 1 posted to Appian Knowledge Base by Tristan Newmann on 1/2/2018 11:39:05 PM

Symptoms

While inspecting or importing a package using the Automated Deployment Manager (ADM) servlet, the status will remain on "In Progress" indefinitely. This looks like:

In the application server logs, the following stack trace will appear:

01:39:03,350 INFO  [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,350 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while deploying the application.
01:39:03,351 INFO  [stdout] (pool-17-thread-1) java.lang.NullPointerException
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at com.appiancorp.ps.plugins.automatedimport.helper.version.DeploymentHelperForAppian16300.executeInspect(DeploymentHelperForAppian16300.java:106)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at com.appiancorp.ps.plugins.automatedimport.helper.MainHelper.run(MainHelper.java:100)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.FutureTask.run(FutureTask.java:266)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.lang.Thread.run(Thread.java:748)
01:39:03,352 INFO  [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,352 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while updating the ProgressFile.

Cause

The version of ADM being used is out of date for the version of Appian with which it is running.

Action

Affected Versions

This can affect all versions of Appian. It is currently affecting Appian 17.4 with ADM versions less than 2.4.2.

Tags: plugin, upgrade

DRAFT KB-XXXX Automated Deployment plugin gets stuck on "inspecting"

Tristan Newmann — Tue, 02 Jan 2018 18:39:47 GMT

Revision 2 posted to Appian Knowledge Base by Tristan Newmann on 1/2/2018 6:39:47 PM

Symptoms

While inspecting or importing a package using the Automated Deployment Manager (ADM) servlet, the status will remain on "In Progress" indefinitely. This looks like:

In the application server logs, the following stack trace will appear:

01:39:03,350 INFO  [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,350 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while deploying the application.
01:39:03,351 INFO  [stdout] (pool-17-thread-1) java.lang.NullPointerException
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at com.appiancorp.ps.plugins.automatedimport.helper.version.DeploymentHelperForAppian16300.executeInspect(DeploymentHelperForAppian16300.java:106)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at com.appiancorp.ps.plugins.automatedimport.helper.MainHelper.run(MainHelper.java:100)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.FutureTask.run(FutureTask.java:266)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
01:39:03,351 INFO  [stdout] (pool-17-thread-1)  at java.lang.Thread.run(Thread.java:748)
01:39:03,352 INFO  [stdout] (pool-17-thread-1) 2017-12-28 01:39:03,352 [pool-17-thread-1] ERROR com.appiancorp.ps.plugins.automatedimport.helper.MainHelper - Error while updating the ProgressFile.

Cause

The version of ADM being used is out of date for the version of Appian with which it is running.

Action

Affected Versions

This can affect all versions of Appian. It is currently affecting Appian 17.4 with ADM versions less than 2.4.2.

Tags: plugin, upgrade