https://community.appian.com/support/w/kb/769/kb-1451-unsupported-api-version-error-when-trying-to-use-the-microsoft-outlook-task-viewer-add-inen-USTelligent Community 12https://community.appian.com/support/w/kb/769/kb-1451-unsupported-api-version-error-when-trying-to-use-the-microsoft-outlook-task-viewer-add-inTue, 16 Jan 2018 21:56:41 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:460234ae-69b1-477f-bf6c-8688881fc5f4Parmida Borhanihttps://community.appian.com/support/w/kb/769/kb-1451-unsupported-api-version-error-when-trying-to-use-the-microsoft-outlook-task-viewer-add-in#commentsCurrent Revision posted to Appian Knowledge Base by Parmida Borhani on 1/16/2018 9:56:41 PM<br /> <h2>Symptoms</h2> <p>When configuring the Outlook Task Viewer Add-in in Outlook, the following error occurs:</p> <pre>The API version (1.2) required by this app isn&#39;t supported by the Server version that you&#39;re connecting to.</pre> <h2>Cause</h2> <p>The Outlook Server&nbsp;where the Task Viewer Add-in is being installed, is not on a version of Outlook that is supported by the&nbsp;<a href="https://docs.appian.com/suite/help/latest/Task_Viewer_Add-in_for_Microsoft_Outlook.html">Task Viewer Add-in for Microsoft Outlook</a>.</p> <p>&nbsp;The&nbsp;Task Viewer Add-in for Microsoft Outlook&nbsp;is only supported for:</p> <ul> <li>Outlook Online (all Appian supported browsers excluding Edge)</li> <li>Office 2016 for Windows</li> <li>Office 2016 for Mac</li> </ul> <h2>Action</h2> <p>Upgrade to one of the supported versions of Outlook and use the instructions provided in the&nbsp;<a href="https://docs.appian.com/suite/help/latest/Task_Viewer_Add-in_for_Microsoft_Outlook.html">Task Viewer Add-in for Microsoft Outlook</a>&nbsp;documentation to configure the add-in.</p> <h2>Affected Versions</h2> <p>This article applies to Appian version 17.3 and later.</p> <p>Last Reviewed: January 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: email, integration, outlook</div> https://community.appian.com/support/w/kb/769/kb-1451-unsupported-api-version-error-when-trying-to-use-the-microsoft-outlook-task-viewer-add-in/revision/2Mon, 15 Jan 2018 17:45:03 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:460234ae-69b1-477f-bf6c-8688881fc5f4Parmida Borhanihttps://community.appian.com/support/w/kb/769/kb-1451-unsupported-api-version-error-when-trying-to-use-the-microsoft-outlook-task-viewer-add-in#commentsRevision 2 posted to Appian Knowledge Base by Parmida Borhani on 1/15/2018 5:45:03 PM<br /> <h2>Symptoms</h2> <p>When configuring the Outlook Task Viewer Add-in in Outlook, the following error occurs:</p> <pre>The API version (1.2) required by this app isn&#39;t supported by the Server version that you&#39;re connecting to.</pre> <h2>Cause</h2> <p>The Outlook Server&nbsp;where the Task Viewer Add-in is being installed, is not on a version of Outlook that is supported by the&nbsp;<a href="https://docs.appian.com/suite/help/latest/Task_Viewer_Add-in_for_Microsoft_Outlook.html">Task Viewer Add-in for Microsoft Outlook</a>.</p> <p>&nbsp;The&nbsp;Task Viewer Add-in for Microsoft Outlook&nbsp;is only supported for:</p> <ul> <li>Outlook Online (all Appian supported browsers excluding Edge)</li> <li>Office 2016 for Windows</li> <li>Office 2016 for Mac</li> </ul> <h2>Action</h2> <p>Upgrade to one of the supported versions of Outlook and use the instructions provided in the&nbsp;<a href="https://docs.appian.com/suite/help/latest/Task_Viewer_Add-in_for_Microsoft_Outlook.html">Task Viewer Add-in for Microsoft Outlook</a>&nbsp;documentation to configure the add-in.</p> <h2>Affected Versions</h2> <p>This article applies to Appian version 17.3 and later.</p> <p>Last Reviewed: January 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: email, integration, outlook</div> https://community.appian.com/support/w/kb/769/kb-1451-unsupported-api-version-error-when-trying-to-use-the-microsoft-outlook-task-viewer-add-in/revision/1Mon, 15 Jan 2018 16:55:04 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:460234ae-69b1-477f-bf6c-8688881fc5f4Cali Nelsonhttps://community.appian.com/support/w/kb/769/kb-1451-unsupported-api-version-error-when-trying-to-use-the-microsoft-outlook-task-viewer-add-in#commentsRevision 1 posted to Appian Knowledge Base by Cali Nelson on 1/15/2018 4:55:04 PM<br /> <h2>Symptoms</h2> <p>When configuring the Outlook Task Viewer Add-in in Outlook, the following error occurs:</p> <p><code>The API version (1.2) required by this app isn&#39;t supported by the Server version that you&#39;re connecting to.</code></p> <h2>Cause</h2> <p>The Outlook Server you are trying to install the Task Viewer Add-in on is not on a version of Outlook supported by the&nbsp;<a href="https://docs.appian.com/suite/help/latest/Task_Viewer_Add-in_for_Microsoft_Outlook.html">Task Viewer Add-in for Microsoft Outlook</a>.</p> <p>&nbsp;The&nbsp;<a href="https://docs.appian.com/suite/help/latest/Task_Viewer_Add-in_for_Microsoft_Outlook.html">Task Viewer Add-in for Microsoft Outlook</a>&nbsp;is only supported for:</p> <ul> <li>Outlook Online (all Appian supported browsers excluding Edge)</li> <li>Office 2016 for Windows</li> <li>Office 2016 for Mac</li> </ul> <h2>Action</h2> <p>Upgrade to one of the supported versions of Outlook and use the instructions provided in the&nbsp;<a href="https://docs.appian.com/suite/help/latest/Task_Viewer_Add-in_for_Microsoft_Outlook.html">Task Viewer Add-in for Microsoft Outlook</a>&nbsp;documentation to configure the add-in.</p> <h2>Affected Versions</h2> <p>This article applies to Appian version 17.3 and above.</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: email, integration, outlook</div>