KB-1465 Parsing error thrown when attempting to open a Word document from 'Word Doc from Template Smart Service'

Parmida Borhani — Mon, 23 Jul 2018 03:33:07 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 7/23/2018 3:33:07 AM

Symptoms

When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:

Cause

An HTML formatting tag, such as  or , or the characters &, <, and >, can cause this parsing error.

Action

For process variables, constants, and typed values, do not use HTML formatting tags, such as  or , or the characters &, <, and >. If necessary, use the toHtml() function to remove these characters (i.e. rather than using <, use toHtml(<)).

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: functions, documents, application design, smart service

KB-1465 Parsing error thrown when attempting to open a Word document from 'Word Doc from Template Smart Service'

Parmida Borhani — Sun, 21 Jan 2018 21:57:01 GMT

Revision 13 posted to Appian Knowledge Base by Parmida Borhani on 1/21/2018 9:57:01 PM

Symptoms

When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:

Cause

An HTML formatting tag, such as  or , or the characters &, <, and >, can cause this parsing error.

Action

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: functions, documents, smart service

KB-1465 Parsing error thrown when attempting to open a Word document from 'Word Doc from Template Smart Service'

Parmida Borhani — Sun, 21 Jan 2018 16:57:01 GMT

Revision 12 posted to Appian Knowledge Base by Parmida Borhani on 1/21/2018 4:57:01 PM

Symptoms

When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:

Cause

An HTML formatting tag, such as  or , or the characters &, <, and >, can cause this parsing error.

Action

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: functions, documents, smart service

DRAFT KB-XXXX "We're sorry. We can't open [SampleDocument.docx] because we found a problem with its contents...Xml parsing error."

Parmida Borhani — Sun, 21 Jan 2018 16:54:12 GMT

Revision 11 posted to Appian Knowledge Base by Parmida Borhani on 1/21/2018 4:54:12 PM

Symptoms

When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:

Cause

An HTML formatting tag, such as  or , or the characters &, <, and >, can cause this parsing error.

Action

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: functions, documents, smart service

DRAFT KB-XXXX "We're sorry. We can't open [enter Word document name here] because we found a problem with its contents... Xml parsing error."

Camila Uechi — Fri, 19 Jan 2018 09:02:35 GMT

Revision 10 posted to Appian Knowledge Base by Camila Uechi on 1/19/2018 9:02:35 AM

Symptoms

When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:

Cause

An HTML formatting tag, such as  or , or the characters &, <, and >, can cause this parsing error.

Action

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: documents, smart service

DRAFT KB-XXXX "We're sorry. We can't open [enter Word document name here] because we found a problem with its contents... Xml parsing error."

Camila Uechi — Thu, 18 Jan 2018 08:47:28 GMT

Revision 9 posted to Appian Knowledge Base by Camila Uechi on 1/18/2018 8:47:28 AM

Symptoms

When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:

Cause

An HTML formatting tag, such as  or , or the characters &, <, and >, can cause this parsing error.

Action

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: documents, plugins

DRAFT KB-XXXX "We're sorry. We can't open [enter Word document name here] because we found a problem with its contents... Xml parsing error."

Parmida Borhani — Wed, 17 Jan 2018 23:24:54 GMT

Revision 8 posted to Appian Knowledge Base by Parmida Borhani on 1/17/2018 11:24:54 PM

Symptoms

When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:

Cause

An HTML formatting tag, such as  or , or the characters &, <, and >, can cause this parsing error.

Action

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: documents, custom plugins, plugins

DRAFT KB-XXXX "We're sorry. We can't open [enter Word document name here] because we found a problem with its contents... Xml parsing error."

Parmida Borhani — Wed, 17 Jan 2018 23:24:12 GMT

Revision 7 posted to Appian Knowledge Base by Parmida Borhani on 1/17/2018 11:24:12 PM

Symptoms

When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:

Cause

An HTML formatting tag, such as  or , or the characters &, <, and >, can cause this parsing error.

Action

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: documents, custom plugins, plugins

DRAFT KB-XXXX "We're sorry. We can't open [enter Word document name here] because we found a problem with its contents... Xml parsing error."

Parmida Borhani — Wed, 17 Jan 2018 23:23:41 GMT

Revision 6 posted to Appian Knowledge Base by Parmida Borhani on 1/17/2018 11:23:41 PM

Symptoms

When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:

Cause

An HTML formatting tag, such as  or , or the characters &, <, and >, can cause this parsing error.

Action

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: documents, custom plugins, plugins

DRAFT KB-XXXX "We're sorry. We can't open [enter Word document name here] because we found a problem with its contents... Xml parsing error."

Parmida Borhani — Wed, 17 Jan 2018 23:22:15 GMT

Revision 5 posted to Appian Knowledge Base by Parmida Borhani on 1/17/2018 11:22:15 PM

Symptoms

When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:

Cause

An HTML formatting tag, such as  or , or the characters &, <, and >, can cause this parsing error.

Action

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: documents, custom plugins, plugins

DRAFT KB-XXXX "We're sorry. We can't open [enter Word document name here] because we found a problem with its contents... Xml parsing error."

Parmida Borhani — Wed, 17 Jan 2018 23:20:46 GMT

Revision 4 posted to Appian Knowledge Base by Parmida Borhani on 1/17/2018 11:20:46 PM

Symptoms

When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:

Cause

An HTML formatting tag, such as  or , or the characters &, <, and >, can cause this parsing error.

Action

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: documents, custom plugins, plugins

DRAFT KB-XXXX "We're sorry. We can't open [enter Word document name here] because we found a problem with its contents... Xml parsing error."

Parmida Borhani — Wed, 17 Jan 2018 23:14:34 GMT

Revision 3 posted to Appian Knowledge Base by Parmida Borhani on 1/17/2018 11:14:34 PM

Symptoms

Parsing Error is thrown when the user attempts to open a Word document from the "Word Doc from Template Smart Service".

The error appears as the following image:

Cause

The user included an HTML formatting tag, such as  or , or the characters &, <, and >, causing a parsing error.

Action

Follow the instructions in the Appian Document for "Word Doc from Template Smart Service" found in:

https://docs.appian.com/suite/help/latest/Word_Doc_from_Template_Smart_Service.html

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: documents, custom plugins, plugins

DRAFT KB-XXXX "We're sorry. We can't open [enter Word document name here] because we found a problem with its contents... Xml parsing error."

Camila Uechi — Wed, 17 Jan 2018 10:54:20 GMT

Revision 2 posted to Appian Knowledge Base by Camila Uechi on 1/17/2018 10:54:20 AM

Symptoms

Parsing Error is thrown when the user attempts to open a Word document from the "Word Doc from Template Smart Service".

The error appears as the following image:

Cause

The user included an HTML formatting tag, such as  or , or the characters &, <, and >, causing a parsing error.

Action

Follow the instructions in the Appian Document for "Word Doc from Template Smart Service" found in:

https://docs.appian.com/suite/help/latest/Word_Doc_from_Template_Smart_Service.html

Affected Versions

This article applies to Appian 17.1 and later.

Last Reviewed: January 2018

Tags: documents, custom plugins, plugins

DRAFT KB-XXXX "We're sorry. We can't open [enter Word document name here] because we found a problem with its contents... Xml parsing error."

Camila Uechi — Tue, 16 Jan 2018 16:11:29 GMT

Revision 1 posted to Appian Knowledge Base by Camila Uechi on 1/16/2018 4:11:29 PM

Symptoms

Parsing Error is thrown when the user attempts to open a Word document from the "Word Doc from Template Smart Service".

The error appears as the following image:

Cause

The user included an HTML formatting tag, such as  or , or the characters &, <, and >, causing a parsing error.

Action

Follow the instructions in the Appian Document for "Word Doc from Template Smart Service" found in:

https://docs.appian.com/suite/help/latest/Word_Doc_from_Template_Smart_Service.html

Affected Versions

Appian 17.1 and above

Tags: documents, custom plugins, plugins