https://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sitesen-USTelligent Community 12https://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sitesThu, 23 Jul 2020 05:00:17 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:69d42ab5-0fbf-44fc-855d-424c18bcf6c9Parmida Borhanihttps://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites#commentsCurrent Revision posted to Appian Knowledge Base by Parmida Borhani on 7/23/2020 5:00:17 AM<br /> <h2><span style="font-weight:400;">Purpose</span></h2> <p><span style="font-weight:400;">This article describes the initial user creation process for Appian Cloud sites.</span></p> <h2><span style="font-weight:400;">Instructions</span></h2> <p><span style="font-weight:400;">Upon delivery of an Appian Cloud environment, one system administrator account is created and the credentials are sent via email to the customer point of contact. Additional user accounts need to be created using that account. Possible methods of creating users can be found below:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/User_Management.html" rel="noopener noreferrer" target="_blank">Appian Administration Console</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Add_User_Smart_Service.html">Add User Smart Service</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#ldap-authentication">LDAP Sync</a></span></li> </ul> <p><span style="font-weight:400;">Appian Technical Support does not have the ability to create users beyond the initial system administrator. Please reach out to Appian Technical Support via a support case if there are any issues receiving the initial system administrator credentials.</span></p> <h2><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed: January 2018</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: administration, users, Cloud</div> https://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites/revision/7Thu, 25 Jan 2018 02:32:59 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:69d42ab5-0fbf-44fc-855d-424c18bcf6c9Parmida Borhanihttps://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites#commentsRevision 7 posted to Appian Knowledge Base by Parmida Borhani on 1/25/2018 2:32:59 AM<br /> <h2><span style="font-weight:400;">Purpose</span></h2> <p><span style="font-weight:400;">This article describes the initial user creation process for Appian Cloud sites.</span></p> <h2><span style="font-weight:400;">Instructions</span></h2> <p><span style="font-weight:400;">Upon delivery of an Appian Cloud environment, one system administrator account is created and the credentials are sent via email to the customer point of contact. Additional user accounts need to be created using that account. Possible methods of creating users can be found below:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/User_Management.html" target="_blank">Appian Administration Console</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Add_User_Smart_Service.html">Add User Smart Service</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#ldap-authentication">LDAP Sync</a></span></li> </ul> <p><span style="font-weight:400;">Appian Technical Support does not have the ability to create users beyond the initial system administrator. Please reach out to Appian Technical Support via a <a href="https://forum.appian.com/suite/sites/support/page/new-case">support case</a> if there are any issues receiving the initial system administrator credentials.</span></p> <h2><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed: January 2018</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: administration, users, Cloud</div> https://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites/revision/6Wed, 24 Jan 2018 01:30:25 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:69d42ab5-0fbf-44fc-855d-424c18bcf6c9Tom Ryanhttps://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites#commentsRevision 6 posted to Appian Knowledge Base by Tom Ryan on 1/24/2018 1:30:25 AM<br /> <h2><span style="font-weight:400;">Purpose</span></h2> <p><span style="font-weight:400;">This article describes the initial user creation process for Appian Cloud sites.</span></p> <h2><span style="font-weight:400;">Instructions</span></h2> <p><span style="font-weight:400;">Upon delivery of an Appian Cloud environment, one system administrator account is created and the credentials are sent via email to the customer point of contact. Additional user accounts need to be created using that account. Possible methods of creating users can be found below:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/User_Management.html" target="_blank">Appian Administration Console</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Add_User_Smart_Service.html">Add User Smart Service</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#ldap-authentication">LDAP Sync</a></span></li> </ul> <p><span style="font-weight:400;">Appian Technical Support does not have the ability to create users beyond the initial system administrator. Please reach out to Appian Technical Support via a <a href="https://forum.appian.com/suite/sites/support/page/new-case">support case</a> if there are any issues receiving the initial system administrator credentials.</span></p> <h2><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed: January 2018</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: administration, users, Cloud</div> https://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites/revision/5Wed, 24 Jan 2018 01:27:41 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:69d42ab5-0fbf-44fc-855d-424c18bcf6c9Tom Ryanhttps://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites#commentsRevision 5 posted to Appian Knowledge Base by Tom Ryan on 1/24/2018 1:27:41 AM<br /> <h2><span style="font-weight:400;">Purpose</span></h2> <p><span style="font-weight:400;">This article describes the initial user creation process for Appian Cloud sites.</span></p> <h2><span style="font-weight:400;">Instructions</span></h2> <p><span style="font-weight:400;">Upon site delivery, a system administrator account is created and the credentials are sent via email to the customer point of contact. Additional users need to be created using that account. Possible methods of creating users can be found below:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/User_Management.html" target="_blank">Appian Administration Console</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Add_User_Smart_Service.html">Add User Smart Service</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#ldap-authentication">LDAP Sync</a></span></li> </ul> <p><span style="font-weight:400;">Appian Technical Support does not have the ability to create users beyond the initial system administrator. Please reach out to Appian Technical Support via a <a href="https://forum.appian.com/suite/sites/support/page/new-case">support case</a> if there are any issues receiving the initial system administrator credentials.</span></p> <h2><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed: January 2018</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: administration, users, Cloud</div> https://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites/revision/4Tue, 23 Jan 2018 22:51:20 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:69d42ab5-0fbf-44fc-855d-424c18bcf6c9Parmida Borhanihttps://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites#commentsRevision 4 posted to Appian Knowledge Base by Parmida Borhani on 1/23/2018 10:51:20 PM<br /> <h2><span style="font-weight:400;">Purpose</span></h2> <p><span style="font-weight:400;">This article describes the initial user creation process for Appian Cloud sites.</span></p> <h2><span style="font-weight:400;">Instructions</span></h2> <p><span style="font-weight:400;">Upon site delivery, a system administrator account is created and the credentials are sent via email to the customer point of contact. Following users will need to be created from that account. Possible methods of creating users can be found below:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/User_Management.html" target="_blank">Appian Administration Console</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Add_User_Smart_Service.html">Add User Smart Service</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#ldap-authentication">LDAP Sync</a></span></li> </ul> <p><span style="font-weight:400;">Appian Technical Support does not have the ability to create users beyond the initial system administrator. Please reach out to Appian Technical Support via a <a href="https://forum.appian.com/suite/sites/support/page/new-case">support case</a> if there are any issues receiving the initial system administrator credentials.</span></p> <h2><span style="font-weight:400;">Affected Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed: January 2018</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: administration, users, Cloud</div> https://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites/revision/3Tue, 23 Jan 2018 22:51:09 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:69d42ab5-0fbf-44fc-855d-424c18bcf6c9Parmida Borhanihttps://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites#commentsRevision 3 posted to Appian Knowledge Base by Parmida Borhani on 1/23/2018 10:51:09 PM<br /> <h2><span style="font-weight:400;">Purpose</span></h2> <p><span style="font-weight:400;">This article describes the initial user creation process for Appian Cloud sites.</span></p> <h2><span style="font-weight:400;">Instructions</span></h2> <p><span style="font-weight:400;">Upon site delivery, a system administrator account is created and the credentials are sent via email to the customer point of contact. Following users will need to be created from that account. Possible methods of creating users can be found below:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/User_Management.html" target="_blank">Appian Administration Console</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Add_User_Smart_Service.html">Add User Smart Service</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#ldap-authentication">LDAP Sync</a></span></li> </ul> <p><span style="font-weight:400;">Appian Technical Support does not have the ability to create users beyond the initial system administrator. Please reach out to Appian Technical Support via a <a href="https://forum.appian.com/suite/sites/support/page/new-case">support case</a> if there are any issues receiving the initial system administrator credentials.</span></p> <h2><span style="font-weight:400;">Applicable Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed: January 2018</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: administration, users, Cloud</div> https://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites/revision/2Tue, 23 Jan 2018 22:50:56 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:69d42ab5-0fbf-44fc-855d-424c18bcf6c9Parmida Borhanihttps://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites#commentsRevision 2 posted to Appian Knowledge Base by Parmida Borhani on 1/23/2018 10:50:56 PM<br /> <h2><span style="font-weight:400;">Purpose</span></h2> <p><span style="font-weight:400;">This article describes the initial user creation process for Appian Cloud sites.</span></p> <h1>&nbsp;</h1> <h2><span style="font-weight:400;">Instructions</span></h2> <p><span style="font-weight:400;">Upon site delivery, a system administrator account is created and the credentials are sent via email to the customer point of contact. Following users will need to be created from that account. Possible methods of creating users can be found below:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/User_Management.html" target="_blank">Appian Administration Console</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Add_User_Smart_Service.html">Add User Smart Service</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/latest/Appian_Administration_Console.html#ldap-authentication">LDAP Sync</a></span></li> </ul> <p><span style="font-weight:400;">Appian Technical Support does not have the ability to create users beyond the initial system administrator. Please reach out to Appian Technical Support via a <a href="https://forum.appian.com/suite/sites/support/page/new-case">support case</a> if there are any issues receiving the initial system administrator credentials.</span></p> <h2><span style="font-weight:400;">Applicable Versions</span></h2> <p><span style="font-weight:400;">This article applies to all versions of Appian Cloud.</span></p> <p><span style="font-weight:400;">Last Reviewed: January 2018</span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: administration, users, Cloud</div> https://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites/revision/1Tue, 23 Jan 2018 22:04:28 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:69d42ab5-0fbf-44fc-855d-424c18bcf6c9Khalil Ben Naceurhttps://community.appian.com/support/w/kb/790/kb-1462-how-to-create-initial-user-accounts-on-appian-cloud-sites#commentsRevision 1 posted to Appian Knowledge Base by Khalil Ben Naceur on 1/23/2018 10:04:28 PM<br /> <h1><span style="font-weight:400;">Purpose</span></h1> <p><span style="font-weight:400;">This article describes the initial user creation process for Appian Cloud sites.</span></p> <h1><span style="font-weight:400;">Prerequisites</span></h1> <p><span style="font-weight:400;">In order to complete this, you will need an Appian Cloud instance.</span></p> <h1><span style="font-weight:400;">Instructions</span></h1> <p><span style="font-weight:400;">Upon site delivery, a system administrator account is created and the credentials are sent via email to the customer point of contact. Following users will need to be created based from that account. Possible methods of creating users can be found below:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/17.4/User_Management.html">Appian Administration Console</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/17.4/Add_User_Smart_Service.html">Add User Smart Service</a></span></li> <li style="font-weight:400;"><span style="font-weight:400;"><a href="https://docs.appian.com/suite/help/17.4/Appian_Administration_Console.html#ldap-authentication">LDAP Sync</a></span></li> </ul> <p><span style="font-weight:400;">Appian Technical Support does not have the ability to create users beyond the initial system administrator. Please reach out to Appian Support via a <a href="https://forum.appian.com/suite/sites/support/page/new-case">Technical Support case</a> if there are any issues receiving the initial system administrator credentials.</span></p> <h1><span style="font-weight:400;">Applicable Versions:</span></h1> <p><span style="font-weight:400;">These instructions apply to all Appian Cloud versions. </span></p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: administration, Cloud</div>