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KB-XXXX Start process links inside a task form on a Site do not return the user to the original task

 

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The expectation is that when a user clicks on a start process link in a task form, the user is directed to a new task interface, where upon completing this new task, they are returned to the original interface. This works as expected in Tempo.

On Sites, the user is not redirected back to the original interface after submitting the second task.

Cause

This issue has been addressed via AN-98883 in Appian 17.4 Hotfix Package D.

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Affected Versions

This article applies to Appian 17.4.

Last Reviewed: February 2018