https://community.appian.com/support/w/kb/916/kb-1555-unable-to-run-appian-search-server-error-thrown-when-starting-the-search-serveren-USTelligent Community 12https://community.appian.com/support/w/kb/916/kb-1555-unable-to-run-appian-search-server-error-thrown-when-starting-the-search-serverMon, 23 Jul 2018 03:23:46 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:80344dc8-4c30-4e39-b3f8-c2e553a9d1c8Parmida Borhanihttps://community.appian.com/support/w/kb/916/kb-1555-unable-to-run-appian-search-server-error-thrown-when-starting-the-search-server#commentsCurrent Revision posted to Appian Knowledge Base by Parmida Borhani on 7/23/2018 3:23:46 AM<br /> <h2>Symptoms</h2> <p>When trying to start the Appian search server using <strong>start.sh|bat</strong>, users may see the following error in the command line:</p> <pre>Unable to run Appian search server.</pre> <p>No search server process is started.</p> <h2>Cause</h2> <p>The start script attempts to create a file called <strong>ss.pid</strong> which contains the PID of the search server process and validates that the search server&nbsp;was correctly started. If the file cannot be created, the search server does not start. Issues with creating the <strong>ss.pid</strong> file can be caused by running the script as an invalid user or restrictive permissions on the <code>&lt;APPIAN_HOME&gt;/search-server/bin</code> folder.</p> <h2>Action</h2> <p>Ensure the user running the script has&nbsp;ownership of the search server directory and has read, write, and execute permissions on its files. More information on application user accounts can be found in the documentation here:&nbsp;<a href="https://docs.appian.com/suite/help/latest/Prerequisites.html#configure-the-application-user-account-for-linux" target="_blank">Linux</a>&nbsp;and&nbsp;<a href="https://docs.appian.com/suite/help/latest/Windows_Installation_Guide.html#run-the-appian-installer" target="_blank">Windows</a></p> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed:&nbsp;April 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: search server, infrastructure</div> https://community.appian.com/support/w/kb/916/kb-1555-unable-to-run-appian-search-server-error-thrown-when-starting-the-search-server/revision/4Fri, 20 Apr 2018 02:34:57 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:80344dc8-4c30-4e39-b3f8-c2e553a9d1c8Parmida Borhanihttps://community.appian.com/support/w/kb/916/kb-1555-unable-to-run-appian-search-server-error-thrown-when-starting-the-search-server#commentsRevision 4 posted to Appian Knowledge Base by Parmida Borhani on 4/20/2018 2:34:57 AM<br /> <h2>Symptoms</h2> <p>When trying to start the Appian search server using <strong>start.sh|bat</strong>, users may see the following error in the command line:</p> <pre>Unable to run Appian search server.</pre> <p>No search server process is started.</p> <h2>Cause</h2> <p>The start script attempts to create a file called <strong>ss.pid</strong> which contains the PID of the search server process and validates that the search server&nbsp;was correctly started. If the file cannot be created, the search server does not start. Issues with creating the <strong>ss.pid</strong> file can be caused by running the script as an invalid user or restrictive permissions on the <code>&lt;APPIAN_HOME&gt;/search-server/bin</code> folder.</p> <h2>Action</h2> <p>Ensure the user running the script has&nbsp;ownership of the search server directory and has read, write, and execute permissions on its files. More information on application user accounts can be found in the documentation here:&nbsp;<a href="https://docs.appian.com/suite/help/latest/Prerequisites.html#configure-the-application-user-account-for-linux" target="_blank">Linux</a>&nbsp;and&nbsp;<a href="https://docs.appian.com/suite/help/latest/Windows_Installation_Guide.html#run-the-appian-installer" target="_blank">Windows</a></p> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed:&nbsp;April 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: search server</div> https://community.appian.com/support/w/kb/916/kb-1555-unable-to-run-appian-search-server-error-thrown-when-starting-the-search-server/revision/3Thu, 19 Apr 2018 00:27:09 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:80344dc8-4c30-4e39-b3f8-c2e553a9d1c8Parmida Borhanihttps://community.appian.com/support/w/kb/916/kb-1555-unable-to-run-appian-search-server-error-thrown-when-starting-the-search-server#commentsRevision 3 posted to Appian Knowledge Base by Parmida Borhani on 4/19/2018 12:27:09 AM<br /> <h2>Symptoms</h2> <p>When trying to start the Appian search server using <strong>start.sh|bat</strong>, users may see the following error in the command line:</p> <pre>Unable to run Appian search server.</pre> <p>No search server process is started.</p> <h2>Cause</h2> <p>The start script attempts to create a file called <strong>ss.pid</strong> which contains the PID of the search server process and validates that the search server&nbsp;was correctly started. If the file cannot be created, the search server does not start. Issues with creating the <strong>ss.pid</strong> file can be caused by running the script as an invalid user or restrictive permissions on the <code>&lt;APPIAN_HOME&gt;/search-server/bin</code> folder.</p> <h2>Action</h2> <p>Ensure the user running the script has&nbsp;ownership of the search server directory and has read, write, and execute permissions on its files. More information on application user accounts can be found in the documentation here:&nbsp;<a href="https://docs.appian.com/suite/help/latest/Prerequisites.html#configure-the-application-user-account-for-linux" target="_blank">Linux</a>&nbsp;and&nbsp;<a href="https://docs.appian.com/suite/help/latest/Windows_Installation_Guide.html#run-the-appian-installer" target="_blank">Windows</a></p> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed:&nbsp;April 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: search server</div> https://community.appian.com/support/w/kb/916/kb-1555-unable-to-run-appian-search-server-error-thrown-when-starting-the-search-server/revision/2Wed, 18 Apr 2018 04:30:15 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:80344dc8-4c30-4e39-b3f8-c2e553a9d1c8Sean Kimhttps://community.appian.com/support/w/kb/916/kb-1555-unable-to-run-appian-search-server-error-thrown-when-starting-the-search-server#commentsRevision 2 posted to Appian Knowledge Base by Sean Kim on 4/18/2018 4:30:15 AM<br /> <h2>Symptoms</h2> <p>When trying to start the Appian search server using <strong>start.sh|bat</strong>, users may see the following error in the command line:</p> <pre>Unable to run Appian search server.</pre> <p>No search server process is started.</p> <h2>Cause</h2> <p>The start script attempts to create a file called ss.pid which contains the pid of the search server process and validates that the search server&nbsp;was correctly started. If the file cannot be created, the search server does not start. Issues with creating the ss.pid file can be caused by running the script as an invalid user or restrictive permissions on the <strong>&lt;APPIAN_HOME&gt;/search-server/bin folder.</strong></p> <h2>Action</h2> <p>Ensure the user running the script has&nbsp;ownership of the search server directory and has read, write, and execute permissions on its files. More information on application user accounts can be found in the documentation here:&nbsp;<a href="https://docs.appian.com/suite/help/18.1/Prerequisites.html#configure-the-application-user-account-for-linux">Linux</a>&nbsp;and&nbsp;<a href="https://docs.appian.com/suite/help/18.1/Windows_Installation_Guide.html#run-the-appian-installer">Windows</a></p> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed:&nbsp;April 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: search server</div> https://community.appian.com/support/w/kb/916/kb-1555-unable-to-run-appian-search-server-error-thrown-when-starting-the-search-server/revision/1Tue, 17 Apr 2018 16:31:13 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:80344dc8-4c30-4e39-b3f8-c2e553a9d1c8Sean Kimhttps://community.appian.com/support/w/kb/916/kb-1555-unable-to-run-appian-search-server-error-thrown-when-starting-the-search-server#commentsRevision 1 posted to Appian Knowledge Base by Sean Kim on 4/17/2018 4:31:13 PM<br /> <h2>Symptoms</h2> <p>When trying to start the Appian search server using start.sh/bat, users may see the following error in the command line:</p> <p><code>Unable to run Appian search server.</code></p> <p>No search server process is started.</p> <h2>Cause</h2> <p>The start.sh script attempts to create a file called ss.pid containing the pid of the search server process validates that the search server has been correctly started. If the file cannot be created, the search server does not start. Issues with creating the ss.pid file can be caused by running the script as an invalid user or restrictive permissions on the <code>&lt;APPIAN_HOME&gt;/search-server/bin</code> folder.</p> <h2>Action</h2> <ul> <li>Ensure the user running the script has the correct permissions over the search-server directory and is the owner.</li> <li>Ensure the search-server directory has the correct permissions for the user.</li> </ul> <h2>&nbsp;</h2> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed:&nbsp;April 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: search server</div>