KB-1566 Long page loading time for slow connections during first log in or after browser cache has been cleared

Elly Meng — Fri, 23 Sep 2022 21:17:37 GMT

Current Revision posted to Appian Knowledge Base by Elly Meng on 9/23/2022 9:17:37 PM

Symptoms

When logging in to an Appian instance with a web server, for the first time or after the browser cache has been cleared, users connecting from small or slow networks may notice a long page loading time. A network capture will display large file sizes which correspond to long component loading times.

An example network capture on small connections with large file sizes may display:

Protocol Method	Result	Content type	Received	Time
HTTPS	GET 200	application/javascript	4.79 MB	15.87 s
HTTPS	GET 200	application/javascript	6.29 MB	14.24 s
HTTPS	GET 200	application/javascript	1.17 MB	2.91 s
HTTPS	GET 200	application/javascript	510.42 KB	2.49 s
HTTPS	GET 200	application/javascript	496.62 KB	2.67 s

Cause

When logging in to Appian with a slow or small connection for the first time or after the browser cache has been cleared, several files are downloaded as part of the user interface for Appian. For subsequent logins, these files are cached and will be served from the browser cache which improves the page loading time.

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To troubleshoot and reduce the size of the browser files which are downloaded, configure the Deflate Module in the web server:
- Take a network capture to determine if the MIME types of the large files correspond to the types listed in the Configure Compression Using the Deflate Module documentation.
- Then refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2022

Tags: web browser, apache, web server, Performance, network

KB-1566 Long page loading time for slow connections during first log in or after browser cache has been cleared

Parmida Borhani — Tue, 17 Jul 2018 23:44:38 GMT

Revision 26 posted to Appian Knowledge Base by Parmida Borhani on 7/17/2018 11:44:38 PM

Symptoms

An example network capture on small connections with large file sizes may display:

Protocol Method	Result	Content type	Received	Time
HTTPS	GET 200	application/javascript	4.79 MB	15.87 s
HTTPS	GET 200	application/javascript	6.29 MB	14.24 s
HTTPS	GET 200	application/javascript	1.17 MB	2.91 s
HTTPS	GET 200	application/javascript	510.42 KB	2.49 s
HTTPS	GET 200	application/javascript	496.62 KB	2.67 s

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To troubleshoot and reduce the size of the browser files which are downloaded, configure the Deflate Module in the web server:
- Take a network capture to determine if the MIME types of the large files correspond to the types listed in the Configure Compression Using the Deflate Module documentation.
- Then refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

Tags: web browser, apache, web server, Performance, network

KB-1566 Long page loading time for slow connections during first log in or after browser cache has been cleared

Nick Vigilante — Fri, 27 Apr 2018 14:12:13 GMT

Revision 25 posted to Appian Knowledge Base by Nick Vigilante on 4/27/2018 2:12:13 PM

Symptoms

An example network capture on small connections with large file sizes may display:

Protocol Method	Result	Content type	Received	Time
HTTPS	GET 200	application/javascript	4.79 MB	15.87 s
HTTPS	GET 200	application/javascript	6.29 MB	14.24 s
HTTPS	GET 200	application/javascript	1.17 MB	2.91 s
HTTPS	GET 200	application/javascript	510.42 KB	2.49 s
HTTPS	GET 200	application/javascript	496.62 KB	2.67 s

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To troubleshoot and reduce the size of the browser files which are downloaded, configure the Deflate Module in the web server:
- Take a network capture to determine if the MIME types of the large files correspond to the types listed in the Configure Compression Using the Deflate Module documentation.
- Then refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

Tags: web browser, browser, apache, web server, Performance, network

KB-XXXX Long page loading time for slow connections during first log in or after browser cache has been cleared

Eric Gerardi — Fri, 27 Apr 2018 10:07:18 GMT

Revision 24 posted to Appian Knowledge Base by Eric Gerardi on 4/27/2018 10:07:18 AM

Symptoms

An example network capture on small connections with large file sizes may display:

Protocol Method	Result	Content type	Received	Time
HTTPS	GET 200	application/javascript	4.79 MB	15.87 s
HTTPS	GET 200	application/javascript	6.29 MB	14.24 s
HTTPS	GET 200	application/javascript	1.17 MB	2.91 s
HTTPS	GET 200	application/javascript	510.42 KB	2.49 s
HTTPS	GET 200	application/javascript	496.62 KB	2.67 s

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To troubleshoot and reduce the size of the browser files which are downloaded, configure the Deflate Module in the web server:
- Take a network capture to determine if the MIME types of the large files correspond to the types listed in the Configure Compression Using the Deflate Module documentation.
- Then refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

Tags: web browser, browser, apache, web server, performance, network

KB-XXXX Long page loading time for slow connections during first log in or after browser cache has been cleared

Eric Gerardi — Wed, 25 Apr 2018 09:35:23 GMT

Revision 23 posted to Appian Knowledge Base by Eric Gerardi on 4/25/2018 9:35:23 AM

Symptoms

When logging into Appian for the first time or after the browser cache has been cleared, users connecting from small or slow networks may notice a long page loading time. A network capture will display large file sizes which correspond to long component loading times.

An example network capture on a small connections with large file sizes may display:

Protocol Method	Result	Content type	Received	Time
HTTPS	GET 200	application/javascript	4.79 MB	15.87 s
HTTPS	GET 200	application/javascript	6.29 MB	14.24 s
HTTPS	GET 200	application/javascript	1.17 MB	2.91 s
HTTPS	GET 200	application/javascript	510.42 KB	2.49 s
HTTPS	GET 200	application/javascript	496.62 KB	2.67 s

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To troubleshoot and reduce the size of the browser files which are downloaded, configure the Deflate Module in the web server:
- Take a network capture to determine if the MIME types of the large files correspond to the types listed in the Configure Compression Using the Deflate Module documentation.
- Then refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

Tags: web browser, browser, apache, web server, performance, network

KB-XXXX Long page loading time for slow connections during first log in or after browser cache has been cleared

Eric Gerardi — Wed, 25 Apr 2018 09:25:31 GMT

Revision 22 posted to Appian Knowledge Base by Eric Gerardi on 4/25/2018 9:25:31 AM

Symptoms

An example network capture on a small connections with large file sizes may display:

Protocol Method	Result	Content type	Received	Time
HTTPS	GET 200	application/javascript	4.79 MB	15.87 s
HTTPS	GET 200	application/javascript	6.29 MB	14.24 s
HTTPS	GET 200	application/javascript	1.17 MB	2.91 s
HTTPS	GET 200	application/javascript	510.42 KB	2.49 s
HTTPS	GET 200	application/javascript	496.62 KB	2.67 s

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To troubleshoot and reduce the size of the browser files which are downloaded, configure the Deflate Module in the web server:
- Take a network capture to determine if the MIME types of the large files correspond to the types listed in the Configure Compression Using the Deflate Module documentation.
- Then refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

Tags: web browser, browser, apache, web server, performance, network

DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 16:49:07 GMT

Revision 1 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 4:49:07 PM

https://docs.appian.com/suite/help/18.1/Configuring_Apache_Web_Server_with_JBoss.html#configure-compression-using-the-deflate-module

Symptoms

This section is required for this template. All symptoms of the issue, including relevant screenshots and log lines, should be included here. The symptoms should be as descriptive as possible.

Cause

This section is required for this template. When writing a cause for a particular article, ensure the following is taken into consideration:

The cause is concise and does not disclose more information than absolutely necessary.
The cause does not share any Appian source code. Source code for plugins/shared components are fine.
If this is an issue outside of the Appian product and the third-party vendor included documentation referencing the bug, provide their documentation for reference.

For any enhancements/defects, use one of the following as applicable:

This issue has been reported to the Appian Product Team. The reference number for this issue is AN-XXXXX.
This product use case has been logged to the Appian Product Team for consideration to add this functionality in the product. Kindly note it is not Appian Support’s policy to disclose how or when a product use case will be implemented.
This issue has been addressed via AN-XXXXX in Appian X.X Hotfix Package X.
This issue has been addressed via AN-XXXXX in the following hotfixes/versions:
- List each specific hotfix package/version in ascending order by version.
This use case has been incorporated in Appian X.X Hotfix Package X.
This use case has been incorporated in the following versions/hotfixes:
- List each specific hotfix package/version in ascending order by version.

Note: When listing hotfixes, add a hyperlink to the Hotfix documentation for that version.

When logging a product defect, ensure you use the known issues tag as well as the open issues or fixed issues tag, depending if the issue is fixed or not.

If no cause is known and this is not something Engineering can reproduce/needs to know about, then say “The root cause of this issue is currently unknown.” If you use that as your cause, then a valid action must be present.

Action

This section is required for this template and contains the steps to resolve the issue. If an issue in an article is solved by a hotfix and/or major version of Appian, use the following language to indicate that:

Apply the latest hotfix to your Appian installation.
Upgrade to the latest version of Appian.
Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

If there is a product issue with Engineering that is open and a workaround for that issue exists, include it in the Action section until the fix is available. After the fix is made available, use that as a workaround instead.

Otherwise, the content in this section should wholly solve a customer’s issue without producing any undesirable side effects. If there is at least one valid action that doesn’t cause undesirable side effects, all other actions with negative side effects should go in the Workaround section.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

KB-XXXX Long page loading time for slow connections during first log in or after browser cache has been cleared

Eric Gerardi — Tue, 24 Apr 2018 16:37:43 GMT

Revision 21 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 4:37:43 PM

Symptoms

When logging into the Appian Suite for the first time or after the browser cache has been cleared, users connecting from small or slow networks may notice a long page loading time. A network capture will display large file sizes which correspond to long component loading times.

An example network capture on a small connections with large file sizes may display:

Protocol Method	Result	Content type	Received	Time
HTTPS	GET 200	application/javascript	4.79 MB	15.87 s
HTTPS	GET 200	application/javascript	6.29 MB	14.24 s
HTTPS	GET 200	application/javascript	1.17 MB	2.91 s
HTTPS	GET 200	application/javascript	510.42 KB	2.49 s
HTTPS	GET 200	application/javascript	496.62 KB	2.67 s

Cause

When logging in to the Appian Suite with a slow or small connection for the first time or after the browser cache has been cleared, several files are downloaded as part of the user interface for the Appian Suite. For subsequent logins, these files are cached and will be served from the browser cache which improves the page loading time.

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To troubleshoot and reduce the size of the browser files which are downloaded, configure the Deflate Module in the web server:
- Take a network capture to determine if the MIME types of the large files correspond to the types listed in the Configure Compression Using the Deflate Module documentation.
- Then refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

Tags: web browser, browser, apache, web server, performance, network

KB-XXXX Long page loading time for slow connections during first log in or after browser cache has been cleared

Eric Gerardi — Tue, 24 Apr 2018 16:35:29 GMT

Revision 20 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 4:35:29 PM

Symptoms

An example network capture on a small connections with large file sizes may display:

Protocol Method	Result	Content type	Received	Time
HTTPS	GET 200	application/javascript	4.79 MB	15.87 s
HTTPS	GET 200	application/javascript	6.29 MB	14.24 s
HTTPS	GET 200	application/javascript	1.17 MB	2.91 s
HTTPS	GET 200	application/javascript	510.42 KB	2.49 s
HTTPS	GET 200	application/javascript	496.62 KB	2.67 s

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To reduce the size of the browser files which are downloaded using the Deflate Module:
- Take a network capture to determine if the MIME types of the large files correspond to the types listed in the Configure Compression Using the Deflate Module documentation.
- Then refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

Tags: web browser, browser, apache, web server, performance, network

KB-XXXX DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 16:29:57 GMT

Revision 19 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 4:29:57 PM

Symptoms

An example network capture on a small connections with large file sizes may display:

Protocol Method	Result	Content type	Received	Time
HTTPS	GET 200	application/javascript	4.79 MB	15.87 s
HTTPS	GET 200	application/javascript	6.29 MB	14.24 s
HTTPS	GET 200	application/javascript	1.17 MB	2.91 s
HTTPS	GET 200	application/javascript	510.42 KB	2.49 s
HTTPS	GET 200	application/javascript	496.62 KB	2.67 s

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To reduce the size of the browser files which are downloaded using the Deflate Module:
- Take a network capture to determine if the MIME types of the large files correspond to the types listed in the Configure Compression Using the Deflate Module documentation.
- Then refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

KB-XXXX DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 16:25:30 GMT

Revision 18 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 4:25:30 PM

Symptoms

An example network capture on a small connections with large file sizes may display:

Protocol Method	Result	Content type	Received	Time
HTTPS	GET 200	application/javascript	4.79 MB	15.87 s
HTTPS	GET 200	application/javascript	6.29 MB	14.24 s
HTTPS	GET 200	application/javascript	1.17 MB	2.91 s
HTTPS	GET 200	application/javascript	510.42 KB	2.49 s
HTTPS	GET 200	application/javascript	496.62 KB	2.67 s

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To reduce the size of the browser files which are downloaded:
- Please refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

KB-XXXX DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 16:25:09 GMT

Revision 17 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 4:25:09 PM

Symptoms

An example network capture on a small connections with large file sizes may display:

Protocol Method	Result	Content type	Received	Time
HTTPS	GET 200	application/javascript	4.79 MB	15.87 s
HTTPS	GET 200	application/javascript	6.29 MB	14.24 s
HTTPS	GET 200	application/javascript	1.17 MB	2.91 s
HTTPS	GET 200	application/javascript	510.42 KB	2.49 s
HTTPS	GET 200	application/javascript	496.62 KB	2.67 s

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To reduce the size of the browser files which are downloaded:
- Please refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

KB-XXXX DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 16:08:02 GMT

Revision 16 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 4:08:02 PM

Symptoms

When logging into the Appian Suite for the first time or after the browser cache has been cleared, users with slow or small connections may notice a long page loading time.

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To reduce the size of the browser files which are downloaded, please refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 15:54:18 GMT

Revision 15 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 3:54:18 PM

Symptoms

When logging into the Appian Suite for the first time or after the browser cache has been cleared, users with slow or small connections may notice a long page loading time.

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To reduce the size of the browser files which are downloaded, please refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian, by using the Deflate module, will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 15:31:53 GMT

Revision 14 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 3:31:53 PM

Symptoms

When logging into the Appian Suite for the first time or after the browser cache has been cleared, users with slow or small connections may notice a long loading time.

Cause

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To reduce the size of the browser files which are downloaded, please refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian by using the Deflate module will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 15:25:25 GMT

Revision 13 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 3:25:25 PM

Symptoms

When logging into the Appian Suite for the first time or after the browser cache has been cleared, users with slow or small connections may notice a long loading time.

Cause

For subsequent logins, these files are cached and will be served from the browser cache.

Action

To address the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

To reduce the size of the browser files which are downloaded, please refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. Compressing the files served by Appian by using the Deflate module will reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 15:21:22 GMT

Revision 12 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 3:21:22 PM

Symptoms

When logging into the Appian Suite for the first time or after the browser cache has been cleared, users with slow or small connections may notice a long loading time.

Cause

For subsequent logins, these files are cached and will be served from the browser cache.

Action

To reduce the size of the browser files which are downloaded when connecting from small or slow networks, consider the following:

Please refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian. in order to reduce the bandwidth these files consume.
Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 15:15:43 GMT

Revision 11 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 3:15:43 PM

Symptoms

When logging into the Appian Suite for the first time or after the browser cache has been cleared, users with slow or small connections may notice a long loading time.

Cause

For subsequent logins, these files are cached and will be served from the browser cache.

Action

Please refer to the Configure Compression Using the Deflate Module documentation to configure the compression of javascript, .CSS, and plain text files served by Appian, in order to reduce the bandwidth these files consume.

Set the user start pages to a Site instead of Tempo to reduce the number of large files downloaded to the browser. The file size for Sites are smaller since Sites are simpler and allow users to focus on a limited set of activities. Refer to the User Start Pages documentation to configure user start pages.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 15:01:59 GMT

Revision 10 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 3:01:59 PM

Symptoms

When logging into the Appian Suite for the first time or after the browser cache has been cleared, users with slow or small connections may notice a long loading time.

Cause

When logging in to the Appian Suite with a slow or small connection for the first time or after the browser cache has been cleared, several files

For subsequent logins, these files are cached and will be served from the browser cache.

Action

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 14:58:14 GMT

Revision 9 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 2:58:14 PM

Symptoms

When logging into the Appian Suite for the first time or after the browser cache has been cleared, users with slow or small connections may notice a long loading time.

Cause

When logging in to the Appian Suite for the first time or after the browser cache has been cleared with a slow or small connection, several files

Action

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018

DEFLATE module settings

Eric Gerardi — Tue, 24 Apr 2018 14:49:26 GMT

Revision 8 posted to Appian Knowledge Base by Eric Gerardi on 4/24/2018 2:49:26 PM

Symptoms

When logging into the Appian Suite for the first time or after the browser cache has been cleared, users with slow or small connections may notice a long loading time.

Cause

When logging in to the Appian Suite for the first time or after the browser cache has been cleared with a slow or small connection, several files

Action

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: April 2018