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I see that a HR people (not Comand Center) can changed the status of an incident and assign a "resolver". But, at this point, the incidents are not real task? if I change the status and assignee and go forward, the assignee cannot see the task or the incident in its site
Besides, I think there is a confusion between command center and hr, and their roles, or volunteer manager, reading the user guide my doubts did not dissapear. Could you please update the info or explain us a little more before send the application to our clients?
So, still following up. but inside the Check In process the Get Location Subprocess is looking for a "location" to pass to the Google Maps API in order to isolate out the lat and the long, but it's never populated. Can someone explain where that value should be coming from?Location is not a parameter for the check-in process, but is supposed to be passed to Get Location...
Sorry catching up now, yes you're right. lat and lng are in the geometry dictionary. It appears location isn't being populated in my subprocess, which seems odd. Still digging.
We're having a problem with the latitude, longitude and location retrieve from the Get Gecoding Information api. It looks like the results are buried one level lower than "geometry" and instead are stored in "northeastViewPort" or "southWestViewPort"
Are we perhaps signed up for a Google API that is problematic?
ok, i see the dropdown, but like HR, not Comand Center (same as other things). Besides, the incidents are not real task? if I change the status and assignee and go forward, the assigne cannot see the task or the incident.
I think there is confusion between command center and hr, and their roles. Sorry if i wrong
Hi aitor.sanchezthank you for pointing this out, we're working to update as soon as possible!
I am sorry April, in the user guide appears the volunteer manager, but i think not the HR, i have checked again, but i may be wrong of course
Hi aitor.sanchez the updated download package includes the updated user guide which explains new new personas (there is an HR Manager and Volunteer Manager added from v1)
Hi, it is possible that the user guide is deprecated too? it seems to be 3 profiles, but in fact, in testing the app, HR is another profile that can change resources and facilities
Hi aitor.sanchez, the Admin Console Settings are actually no required and will be removed in newer versions.
Hi, In the zip I can not see "Admin Console Settings.zip", or "AdminConsole Settings.properties" in order to install admin setup
Hi rishub, only member of the Command Center group can change the status of incidents!
Same thing in update Incident,
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