KB-1355 How to access features moved from Appian Forum to Appian Community

Support Cases

How to Open a Support Case or View Existing Cases

From community.appian.com, navigate to the Support Tab. Upon opening the Support Tab, the "Create/Manage Cases" button should appear to the right under "Contact Appian Support"

 

NOTE: If you do not see the "Create/Manage Cases" button, it is likely you are either (a) not logged in to Community or (b) not currently a registered Support Contact.

Discussion Forums

How to Post in the Discussion Forums

From community.appian.com, navigate to the Discussions Tab. Upon opening the Discussions Tab, a list of Discussion Categories should appear to the right of the screen. 

Select the Category which is relevant to the question you would like to ask. Once you have selected a category, you will be redirected to the category page where you will have the option to "Ask a Question".

NOTE: Please do not post directly to forum.appian.com. Support and the Appian Community no longer monitor Forum News posts with the release of Appian Community.

Shared Components

From community.appian.com, navigate to the Support Tab. Select "Shared Components" under the options for "Community Resources and Tools". 

Licenses

How to Request a License

To request a temporary or long term product license, please follow the instructions outlined in KB-1316 How to request an Appian product license

Register Users

How to Register New Forum/Community Users

To register new users, please follow the instructions outlined in KB-1247 How to register new Forum/Community users

Last Reviewed: May 2017

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