Users unable to click on task description to view task details..

have created an application using the Quick Apps designer. When a user is assigned a task, he should be able to click on the task description which will take him to the task details. Then from here, he can either update the task notes or mark the task as complete. This is the standard workflow that has successfully worked for months when I've created past applications in the Quick Apps designer.

But for some strange reason, users are now unable to click on the task description; so they're unable to view the task details. The task description just isn't clickable. Thinking the issue may have been caused by a system update or patch, I asked my system administrator about it. He says no updates were made to the system since August [that's when it last worked correctly]. 

I've tried creating new applications with all the default settings and no custom changes made to any of the files. But the problem still occurs.

Can someone give me a few pointers on how I can fix this?

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  • 0
    Certified Lead Developer
    in reply to Pauly

    Let me give you an idea of how this works.
    You have a Task Report which is getting all the tasks of a user. You need to open that report and edit it. Add a new column Task ID (tp!id) and then save it. After that you'll start seeing it in QueryProcessAnalytics. Once it is visible there, you need to add a link on the column where you will pass the respective Task ID of that particular row in a!processTaskLink(). Once you do it all, you will be able to see a functioning link.