When I select CDT in datastore. I got this type of error.
Error:
"An error was encountered while processing your request. Please try again."
what should I do with this.
Discussion posts and replies are publicly visible
There are a couple of steps you can perform to isolate the issue before you go ahead to raise a support case with Appian.
If none of these work and nothing is there in the tomcat-stdout file, then please raise a support case with Appian.
Try to provoke the error and then share the last few 100 lines of the file.
This is my tomcat log file . How I recognise the error.
Instead of the image, please copy the file and paste it here as code.
how i open /use support case
community.appian.com/support
How can I use support
If your company has a partnership, you can do it via this link - https://appian.com/support/resources/support.html#:~:text=To%20open%20a%20support%20case,identification%20number%20for%20future%20reference
Else you will have to mail them with details of your platform.
Scroll down ...
else, write an email to support@appian.com
Harshit Bumb (Appyzie) said:Anytime you are only posting the issue without providing any additional information about it. It basically becomes a guessing game for us.
yup.