Let me explain my situation:
I have a workflow where certain actions are performed. When a user, let's say XYZ, initiates the process, they are initially assigned as the assignee. However, I need to be able to change this assignee. To handle this, I've created a separate workflow where I only capture the latest active tasks. From this list, I select the task for which I want to change the assignee.
Once I reassign the task to a new user, let's call them ABC, I need all subsequent tasks initiated by input to go to this new assignee.
To clarify, after initiating the process, I continue working with the same input task when I am the assignee. However, after reassigning the task through a different process, I need to capture the latest assignee for that process, even new assignee's information is already saved in the database.
Please let me know if you need more information or if you have any suggestions.
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What kind of report is this. Do you apply any kind of filtering?
Yes, These are the tasks report that is used to get the latest active tasks right now . I am not filtering anything apart from active
Hi Stefan Helzle , It is solved now !! Thanks
Great! What was the issue and how did you solve it?
We're capturing the process ID instead of the task ID to reassign the task. Apart from that, the smart service will handle further actions upon receiving a valid task ID. Thanks :)