On Record action icon on hovering unable see the description tooltip.

Question

The description tooltip is not visible when hovering on the Record action icon. Although I was aware it was there, now unable to see this tooltip on icon.

Shubham Aware · Answer

Record Action tooltips should show both label and description on hover, M ake sure the action&rsquo;s Description field in the Record Type setup is filled. And, If it was working earlier and no environment update then clear your browser cache and ensure you're using Chrome or Edge at 100% zoom. Additionally, perform a hard refresh, log out and back in, or test in a different environment (Dev/Test/Prod). If the issue persists across browsers and environments let us know.

Mike Schmitt · Answer

When I try it on a current Record Action Field (the current / up-to-date component version in Appian 25.2), the tooltip defaults to the action's Display Name, and if there's a description entered, the format is "Display Name - Description". Note that this might change if the display name is created using an expression instead of something static. Can you share your Related Action configuration with us? e.g.

Harsha Sharma · Answer

It might be a cache issue! Is it happening for all users or just your account? Whoever is affected have them open the UI in a different browser or logout & login again in sometime after clearing cache.

Harsha Sharma · Answer

This is not a configuration issue. In your record action whatever label and description is configured the same shows up in the record action field with a hyphen (-) in between both. As its not a code issue ruling out the browser issue is suggested! So keep us posted here if it works or not

Mike Schmitt · Answer

What version had you been on? This is a good example for why it's sometimes important (especially when not on the current GA version) to mention which version you're currently experiencing the issue in.

On Record action icon on hovering unable see the description tooltip.

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