Outlook integration error

Hi all,

After following all the steps in https://docs.appian.com/suite/help/20.4/Task_Viewer_Add-in_for_Microsoft_Outlook.html to integrate Appian with Outlook, i get the following error:

I think maybe it's because the expected taskId is numeric and i'm getting alphanumeric taskId

My URL example: 

Any suggestion?

  Discussion posts and replies are publicly visible