Redirect user to the application site (same tab) after the completion of the related action in Record Type

Question

Hello, 
 I have 3 Record types with different project statuses (In Progress, Closed and Deleted). 
 For the In Progress and Closed record types I have an related action which changes the project status from In Progress to Deleted and from Closed to Deleted. 
 Once the related actions returns back after completion the project doesn't have the previous status anymore and it cannot be found in that Record Type also. 
 The message that I receive is:" An Error has occurred, The record data does not exist, has been deleted, or you do not have sufficient privileges to access it" thing which make sense. 
 In order to avoid this thing I would like to redirect user to main site of the application in the same tab. (Appian version is still 20.4) 
 I have been searching in all the topics but unfortunately no solution was found. 
 
 Do you have any idea? 
 
 Thank you!

Peter Lewis · Answer

I think the main way to do this is to separate it into two forms: 
 
 The first form is a normal form with a submit button. Once the submit button is clicked, the record should be deleted 
 Then, use activity chaining to connect a second form. This form is special because it won't have a submit button. Instead, it should have a safe link to you record list that opens in the same tab. You should also make this task a quick task and have an exception that completes the task after a minimal amount of time (say 5 minutes). 
 
 If you do it this way, your user should never see the error message, and you can include whatever information you want to on the confirmation form.

Mike Schmitt · Answer

While you're in 20.4, an easier option might be to just leave the user at the submit-button-less task, and include an instruction that they should click "Home" or whatever other site tab they can use to navigate back to a neutral starting point. 
 However upon re-reading your initial use case, it seems like you could instead provide a link on this task using a!recordLink() , pointing to the "deleted" record type, using the primary ID of the entry that was "deleted" via the related action. It seems to me that this would take the user straight to that record (since a!recordLink's old default behavior was to open the link in the same tab, which is sometimes annoying but useful in your use case). 
 As an aside, this is a good example of why I prefer *not* to split one data type out into separate Record Types based on status. I've used that approach here and there in the past and it has never been worth the extra trouble. Instead, I suggest lumping all statuses together in the same record type, and just applying a filter that defaults to only show "active" ones unless the user specifically selects otherwise).

Redirect user to the application site (same tab) after the completion of the related action in Record Type

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